Royal Orchid Central Grazia, Vashi

shadetree76

Minneapolis, Minnesota

Reviewer

5 reviews

3 hotel reviews

Reviews in 4 cities

1 helpful vote

“Mediocre Stay at the Orchid”

Reviewed 8 April 2013

As others have mentioned, the hotel's location is not very desirable in that it is right across the street from a Truck Servicing area. Throughout the day and night, you can hear the trucks being serviced which can make sleeping difficult. Additionally, my cab driver told me that this area would not be safe for me to walk around in... More

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Dear Guest At the outset please accept my sincere apologies for the inconvenience faced by you during your recent stay at our hotel. We would like to inform you that steps have been initiated to further improve the sound proofing of our room windows. We are also in the process of upgrading the quality of our beds to enhance the... More

DrChiragPatil

Thane, Maharashtra, India

1 review

““Best Value Great Service Royal Treatment””

Reviewed 20 March 2013

Royal Orchid Central Grazia suggested by 1 of my friends in Vashi. Once we entered the hotel the first thing that made us feel Royal, was the smiling staff at reception never felt that we were entering the hotel for the first time. We went to restaurant which was on the same level. The manager received us and escorted us... More

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Dear Guest, It was a pleasure to have you stay with us. We are pleased to note that you found our product, facilities and services outstanding and thank you sparing time to share your experience on Trip Advisor. We are grateful for your support and patronage of Royal Orchid Group and look forward to having you with us on your... More

thejazzbud

Mumbai (Bombay), India

2 reviews

Reviews in 2 cities

“First Class Service”

Reviewed 3 March 2013

I've spent the better part of the last 8 months staying at the Royal Orchid Central Grazia in vashi. I wouldn't still be here if it wasn't for the friendly staff, first class service, and overall peaceful ambiance exhibited every day. For guests staying long term, they even hold socials to help break the ice. In December they had a... More

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Dear Guest, Thank you for staying at Royal Orchid Central Grazia, Navi Mumbai and sharing your valuable feedback with the TripAdvisor community. We are delighted to learn that our services and facilities were up to your satisfaction. We hope that you will give us another opportunity to serve again in future. Warm Regards, Chetan Tewari General Manager More

bablu935

Mumbai (Bombay), India

1 review

1 helpful vote

“Carry luck with you!!!!!”

Reviewed 3 March 2013

One needs to have “luck factor” to have ok stay at this hotel. The quality of service and behavior of staff is extreme . On a lucky day the services provided and staff behavior can be like that is best expected in the industry. And it can be worst too on the other day. The Uncivilized staff can ridicule the... More

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Dear Guest, At the onset, please accept my apologies for the inconvenience caused to you during your recent stay at our hotel. I am really concerned to note that the staff at the hotel failed to live up to the guest centric philosophy of the Royal Orchid Group of hotels. In order to further investigate and avoid recurrence of such... More

swatik237

Delhi

1 review

1 helpful vote

“Amazing Customer Service”

Reviewed 28 February 2013

Enjoyed my stay, nice place, very good customer service. The staff was pleasant, always smiling and very helpful. Rooms were good and clean. Would definitely recommend the hotel to colleagues and come back again whenever in town.

Was this review helpful? Yes 1

Problem with this review?

Dear Guest, It was a pleasure to have you stay with us. We are pleased to note that you found our product, facilities and services outstanding and thank you sparing time to share your experience on Trip Advisor. We are grateful for your support and patronage of Royal Orchid Group and look forward to having you with us on your... More

Simi_blr

Bangalore

1 review

“I wouldn't try again”

Reviewed 25 February 2013

I paid a lot to be in this hotel for a 4 day trip and I was mortified by the service. The place was good and so was food but - they did not clean the room even after calling and personally informing the receptionist - the light kept going off - AC stopped working and they took a good... More

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Dear Guest, At the outset, please accept my sincere apologies for the inconvenience faced by you during your recent stay at our hotel. Your valuable feedback has been shared with the concerned members of the management team and we have initiated action to overcome with deficiencies. I request you to not to hold this experience against us and give us... More

Survi297654

Pune, India

1 review

“Food and Services here makes you happy :D”

Reviewed 23 February 2013

to my surprise had very good experience with Royal orchid in Navi Mumbai... enjoyed delicious food at dinner and services were worth appreciating.....there were ample chioces in buffet and the price too was feasible which was not expected at all..... It was a delight with a soothing ambience... Would love to visit again and again for the same experience :)

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Dear Guest, Thank you for staying at the Royal Orchid Central Grazia, Navi Mumbai. It is heartening to know that you enjoyed your stay with us and our services and facilities were up to your satisfaction. We hope that you will give us another opportunity to serve you again in future. Warm Regards, Chetan Tewari General Manager More

Vikas G

Mumbai, Maharashtra, India

1 review

“excellent hotel in navi mumbai....................”

Reviewed 17 February 2013

stayed for 4 nights great hotel, commendable customer service and value for money.......... chef Sriajan Panda and Mr. Alok Anand are huge assets to the hotel. have also been to four points and fortune select exotica, but the customer service at Royal Orchid is exceptional............will return to the hotel surely for my next visit

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Problem with this review?

Dear Guest, Thank you for staying at Royal Orchid Central Grazia, Navi Mumbai and sharing your valuable feedback with the TripAdvisor community. We are delighted to learn that our services and facilities were up to your satisfaction. We hope that you will give us another opportunity to serve again in future. Warm Regards, Chetan Tewari General Manager More

nis_21Delhi

delhi

1 review

“Place worth being a part of !!”

Reviewed 3 February 2013

Royal Orchid Central Grazia, Vashi is one the finest hotels where I have enjoyed my stay to the fullest. The basic amenities here were quite customer friendly and easy to reach. specially I would like to mention the dedication towards work and cooperation and ready to help attitude of Mr Harsheel was highly appreciable. He is doing a commendable job.... More

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Dear Guest Thank you for staying at Royal Orchid Central Grazia, Navi Mumbai and sharing your feedback with Trip Advisor community. We are delighted to learn that our services and facilities were upto your satisfaction. We await your return and hope to be your preferred hotel on your next visit to Navi Mumbai. Warm Regards, Chetan Tewari General Manager More

diesichels

Senior Reviewer

8 reviews

6 hotel reviews

Reviews in 7 cities

3 helpful votes

“Good for a night”

Reviewed 3 February 2013 via mobile

Booked by mistake this was a positive surprise and i had a comfortable stay. Breakfast wss excellent and fresh. Room was clean and comfortable. Luggage deposit was offered for free incl. freshup. Nice reactive staff organized my taxi. I can recommend this as a good hotel.

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Problem with this review?

Dear Guest, Thank you for choosing and staying at the Royal Orchid Central Grazia, Navi Mumbai. It is heartening to know that you enjoyed your stay with us and our services and facilities were up to your satisfaction. We hope that you will give us another opportunity to serve you in future. Warm regards, Chetan Tewari General Manager More

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Royal Orchid Central Grazia, Vashi Hotel Reviews, Navi Mumbai

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