While it's not like the resort hotels that are right on the beach, Puerta del Mar was perfect for us. We made the reservation through Orbitz, and had no idea that this was a hotel of suites! It was extremely convenient to have the kitchen, and two full bathrooms was totally excessive for the two of us. Everything was clean,... More

The grounds were beautiful & we felt very comfortable there! The extremelly clean unit consisted of a spacious & well equiped kitchenette, living area, bedroom & 2 baths. The large pool with slide & swim up bar were very nice. It was close to shopping & restaurants. We were extremely pleased with the hotel & would be happy to stay... More

I can't say enough about the staff. Yes, most do not speak much English, but they are very friendly, and helpful. I have to admit I did a very bonehead thing. I left my laptop in the open-air restaurant near the pool. The wireless connection is best in the restaurant so my husband and I had been having breakfast and... More

After reading the reviews I didn't know what to expect! Well the elevator works! The units are clean, there quite. The restuarant is ok. This place is a good family place to stay. They have cermanic painting you can do by the pool. Theres 4 pools, a bar. The grounds are kept nice. The staff are not to much on... More

This is a six-story hotel, and the frightening elevator mentioned by others has been removed - now it has no elevator, just a boarded up hole. If you have any challenge walking up/down stairs, this is probably not a good fit. It is at least a ten minute walk to the public beach access, across the main highway and behind... More

Mexican hotels aren't necessarily bad, as long as you know what you're getting into. First of all, you'd better know some Spanish, because almost none of the employees speak English, incl. front desk staff. When we were there, most of the guests were native Mexican, this hotel apparently caters to Mexican families.. The rooms were spacious and clean, but had... More

The hotel does not compare to the beach front hotels. It is more home like. More like authentic Mexico. The service was great. The prices were very down to earth. The garden about the pool is tropical and lush. The walk to the beach is about 500 yards. We drove to the beach but the beaches we went to required... More

One of my friends children got hurt getting out of the pool, the Hotel Manager did come to assiste them but only to take them to the Marina Hospital, not knowing the language they were just left there. At this moment no one in the Hospital spoke english and the Maniger did not ask if they needed anymore help. On... More

I don't know what type of experience other people were looking for when they stayed at this property by I found it to be a charming, wonderful hotel and location. It has a wonderful rustic feel with the adobe-like construction (not "Flintstone-y in any way). The staff were most cordial; the two pools the hotel offered were wonderful. The grounds... More