I had read a lot of reviews on this resort prior to going, wasn't sure what to expect. I found that the people that work at the resort were warm and welcoming from the moment we arrived. The service was exceptional. Although they tell you tips are included, I would be prepared to tip, they work hard for little pay,... More

Excellent stay! Greeted upon arrival by Elias-PR and Edgar from Matis-waiting outside for us.Location of Presidential was an outstanding view-1401 and 1403-room was decorated with balloons,streamers towel animals -fruit basket and wine.Elias had already had rollaway bed set up.This was our 14th stay there and we were treated like royalty!! He set up a great 47th anniversary dinner in LaHacienda... More

This review will make more sense to you if you are traveling with little ones ages 2-5 and you are visiting the resort during the construction period (going on now through next year). As I had stated the resort is merging with part of the Hard Rock Group of Hotels (not associated with Hard Rock Vegas), so they are going... More

We stayed at the Adventura Spa Palace and, for the first time, took my sister's family with us. There was 10 of us and we have never taken a vacation together before. We chose the perfect place to do this. The weather was great, the staff was wonderful, the resort couldn't have looked better and the choice of restraunts was... More

The Aventura Cove is the perfect family resort ouside of Playa de Carmen. The grounds are beautiful, the meals are gourmet, and the service is superb! We go back twice a year because the resort is all-inclusive and extremely affordable for families. The main reason we go back is the people are genuinely caring, thoughtful, and kind. It feels like... More

We visited for 2 weeks in mid-March. We are a family with 2 boys (ages 8 & 10). This is our first all-inclusive experience. We were quite nervous after reading the negative reviews on TA, but realized that every resort seemed to have the same ratio of "bad" vs "good". We had a great time but 2 weeks was a... More

My wife and I have been staying at Aventura Palace since the Spa side was still under construction (NO, we are NOT members). We even went back for anniversaries and had the opportunity to stay on the Spa side after construction was complete. We have stayed in a Regular room, Ocean View room, Family Deluxe Room, Concierge room, but never... More

My husband and I loved our stay in late April. The resort offers plenty of ammenities that allow you to relax and enjoy yourself, while giving you the chance to occupy your time with plenty of interesting and fun entertainment. Try Tratorria for some excellent Italian cuisine... very impressive menu and delicious fare. On top of the gorgeous cove setting,... More

We stayed here from 4/19-4/26 and had such a great time! The staff was amazing! Very helpful and kind. We tipped because we felt that is what we do but I know it isn't expected. But they deserve it! All the restuarants were pretty good. The Munduca started serving using the brazillian style with meat on the sword but I... More