I started the planning process for my wedding in February 2011, the wedding was to be set for Feb 2012 so I thought we were good, I began a series of phone calls and emails designed to tour resorts in the Playa del Carmen area in April. I sent multiple emails, multiple calls to the miami booking number, no response... More

Thank you Marcela and Jorge for the wonderful meal at La Huerta during our visit in August. It was a wonderful meal with our family! The resort has an amazing staff that will make your vacation memorable. Eddy, Vanilla and Mario from the entertainment group made sure we had wonderful activities day and night. Great food! Clean room! Wonderful vacation!... More

My husband, 16 year old daughter and I stayed at the Aventura Cove Palace this January 2012. We were very pleased with the pool area, the restaurants were pretty good, but unforturnately not all of them were open at all times due to conventions and low guest occupancy. We have to give all the staff high marks for service and... More

My wife and I, our 3 kids (13, 11 & 8) and my in-laws just returned from one of the best week long vacations we could have ever had at Aventura Cove Palace in the Riviera Maya. Since we packed so much into our fun-filled week, I think I will break down this review into smaller sections and give you... More

I visited Aventura Cove Palace with my family recently, for the first time. I am a member of the Palace Resorts but I have never been here before. I wanted to go to Playacar Palace. I tried to make a reservation for Playacar three months in advance but was told that it was all booked up even though I am... More

First time at this resort. I am a seasoned traveller and I have never experienced the utter horror which I did at this resort. They messed up everything from golf times to spa appointments to just about everything. I could write a book. Paid extra for a golf and spa package only to find out the spa was pretty well... More

Recently stayed here for a week after Christmas 2011, with my three daughters. The food, room conditions, and personality of waitstaff, when visible, were terrible. Our room was left uncleaned for two whole days. We were restricted to the side of the property designated for families with children due to our 16 year daughter. This prevented our access to 3/4ths... More

I’m actually having a very hard time writing this review!! I want to start out by saying that we are Palace owners and have been for 8 years. We have upgraded our membership 3 times and are now VIP members. When we travel to Mexico the Palace Resorts are the only resorts that we stay at just because we love... More

This is our 3rd time at the Cove as we are members of palace. Met at arrival with a cool towel and refreshing drink. Receptionist gave all the girls flowers. Rooms great, staff nice. Food good at breakfast and lunch but Ventanas buffet at dinner needs work. Other restaurants fine. We enjoy the lagoons for swimming and snorkelling as the... More