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Catalonia Riviera Maya

3.0 of 5
Avenida Xcacel Lote 1 Plano 2 Mz. 18, Puerto Aventuras 77783, Mexico
Hotel amenities
Catalonia Riviera Maya
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3,064 traveller photos
Ranked #12 of 15 hotels in Puerto Aventuras
4.0 of 5 stars 2491 Reviews
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2,491 reviews from our community

What travellers say about this hotel
  • “Very good” (87)
  • “Playa del” (76)
  • “Standard room” (66)
  • “Snack bar” (50)
  • “Japanese restaurant” (47)
  • “Great time” (45)
  • “Steak house” (41)
  • “Entertainment staff” (36)
  • “Water shoes” (23)
  • “Kid Club” (21)
Traveller rating
    1,150
    872
    275
    127
    67
Only show reviews for Family (497) | Couples (943) | Business (12)
Date Rating
JollyMonETB
USA
Contributor
18 reviews
27 helpful votes
“Enjoyed our trip, great place for families.”
4 of 5 stars Reviewed 16 February 2012 NEW
3
people found this review helpful

We went during a very slow season and thoroughly enjoyed ourslelves, the beach was small but clean with lots of loungers, a bar right on the beach was a bonus. It was a slow time and the bar waiter would even bring our drinks to the beach for us. A la cartes were very good, we especially enjoyed the Japenese.... More

Was this review helpful? Yes
catrivieramaya1, General Manager at Catalonia Riviera Maya, responded to this review
18 February 2012

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.... More

633Moni2
Southampton, United Kingdom
1 review
5 helpful votes
“Exceeded our expectations”
5 of 5 stars Reviewed 15 February 2012 NEW
5
people found this review helpful

My friend and I stayed at the Cat for 3 weeks from the 8th January until the 29th. On arrival we were given a ground floor room when we had specifically asked for a high floor. Thanks to Alfredo at reception it was quickly changed to one on the third floor. The standard room was in block A, it was... More

1 Photo
Was this review helpful? Yes
catrivieramaya1, General Manager at Catalonia Riviera Maya, responded to this review
18 February 2012

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.... More

Jarnel
Alexandria, MN
Senior Reviewer
9 reviews
5 helpful votes
“Puerto Aventuras”
4 of 5 stars Reviewed 14 February 2012 NEW
4
people found this review helpful

My husband (43) and I (41) spent six days at the Catalonia Riviera Maya Resort. It is in the gated community of Puerto Aventuras. One of the first things we did was go on the bike tour offered by the resort, which I recommend as a good way to learn about the area around the resort. This is how we... More

Was this review helpful? Yes
catrivieramaya1, General Manager at Catalonia Riviera Maya, responded to this review
18 February 2012

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.... More

AbbieC
Suffolk, England
Contributor
14 reviews
52 helpful votes
“Great holiday, but standards slipping a little!”
4 of 5 stars Reviewed 12 February 2012 NEW
8
people found this review helpful

This is our 5th trip to this hotel and this time we took friends with us for their first visit. The laid back and friendly atmosphere is the greatest selling point of this resort. Most of thee staff are great, very helpful and friendly and work extremely hard. I could name Gregorio and Na zario in the Margartitas bar for... More

Was this review helpful? Yes
catrivieramaya1, General Manager at Catalonia Riviera Maya, responded to this review
18 February 2012

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and... More

docj21
Warwick, RI
1 review
7 helpful votes
“Great Resort - our impressions!”
4 of 5 stars Reviewed 11 February 2012
7
people found this review helpful

We just got back from 2 weeks at the CAT and there have been changes since our last visit (this was our 3rd visit) - some are very positive, but there are still some issues that need attention. Overall, it's a great place and a very good value for you money - unless you're expecting the Ritz Carlton, you'll likely... More

Was this review helpful? Yes
catrivieramaya1, General Manager at Catalonia Riviera Maya, responded to this review
12 February 2012

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.... More

12one
midlands england
Contributor
16 reviews
33 helpful votes
“First Impressionss”
4 of 5 stars Reviewed 9 February 2012
3
people found this review helpful

We have just returned from the Catalonia Riviera Maya, Wednesday 8th Feb, we were there for three weeks. The Hotel was as all reports I read before going out, was very good and very clean. But it does need some updating,like a coat of paint on the doors and external walls,. which to the hotels credit has been started The... More

Was this review helpful? Yes
catrivieramaya1, General Manager at Catalonia Riviera Maya, responded to this review
11 February 2012

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and... More

Luca_Caroline
Ballyshannon, Donegal, Ireland
1 review
6 helpful votes
“first time to the Catalonia.......”
5 of 5 stars Reviewed 9 February 2012
6
people found this review helpful

when we booked our holiday in the Catalonia, we checked the reviews and saw there were some mixed reports...we are delighted to say that we were very happy.When we got there, before seeing our standard room, we wanted to upgrade but we decided to check it out first and we were very pleasantly surprised...the standard room was lovely, clean, fresh,... More

Was this review helpful? Yes
catrivieramaya1, General Manager at Catalonia Riviera Maya, responded to this review
11 February 2012

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.... More

john_w_bentley
South Cave, United Kingdom
Senior Reviewer
7 reviews
12 helpful votes
“welcome return to catalonia riviera maya”
5 of 5 stars Reviewed 8 February 2012
5
people found this review helpful

hi john here just returned from our holiday in mexico this is the second time we have stayed in this lovely hotel and again could not fault it we had the same room as last year it is a privalage room thay are a little expensive at around £230.00 for two weeks but they are very good and comfortable but... More

2 Photos
Was this review helpful? Yes
catrivieramaya1, General Manager at Catalonia Riviera Maya, responded to this review
11 February 2012

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.... More

BC_Politician
Mission, Canada
2 reviews
10 helpful votes
“Third time to the Cat”
5 of 5 stars Reviewed 7 February 2012
3
people found this review helpful

As the title suggests, this was our third trip to the Catalonia in three years and although there were a few minor things that weren't "perfect", we had a wonderful time as usual. On this trip we were part of a large group of 18 that joined 2 friends from last year, their friends, and also some fellow TA members... More

1 Photo
Was this review helpful? Yes
catrivieramaya1, General Manager at Catalonia Riviera Maya, responded to this review
11 February 2012

Dear Valued Guest, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Mexico and our Hotel.... More

Norm S
Victoria, Canada
2 reviews
5 helpful votes
“First Time - Generally OK, but some suggestions....”
3 of 5 stars Reviewed 4 February 2012
5
people found this review helpful

Still in the airport waiting to get home after an enjoyable week at the C.R.M. Arrival and arrangements handled efficiently by Best Day/ Expedia, and check in was quick. We asked for a kettle for our room and it couldn't be provided so we were given a free upgrade to a 'priviledged' suite in Building 8. It was perfect, save... More

Was this review helpful? Yes
catrivieramaya1, General Manager at Catalonia Riviera Maya, responded to this review
6 February 2012

Dear Valued Guest, Thank you very much for your feedback. We deeply apologize if your stay with us was not a perfect experience Starting with myself and all my colleagues and managers, we are disappointed to have not met your expectations during your stay with us. I hear all your comments, and certainly we will take seriously your feedback and... More

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Catalonia Riviera Maya Also Known As

  • Catalonia Yucatan
  • Catalonia Riviera Maya Puerto Aventuras
  • Catalonia Hotel Mexico
  • Catalonia Yucatan Beach
  • Catalonia Rivera Maya
  • Riviera Maya Catalonia
  • Hotel Catalonia Riviera Maya
  • Catalonia Riveria Maya
  • Catalonia Riviera Maya Resort
Address: Avenida Xcacel Lote 1 Plano 2 Mz. 18, Puerto Aventuras 77783, Mexico

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Catalonia Riviera Maya
Avenida Xcacel Lote 1 Plano 2 Mz. 18
Puerto Aventuras 77783
Mexico
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