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Barcelo Maya Palace Deluxe

4.0 of 5
Carretera Chetumal-Puerto Juarez km 266.3 | Carretera a Chetumal, Puerto Aventuras 77750, Mexico
Hotel amenities
Barcelo Maya Palace Deluxe
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1,358 reviews from our community

Traveller rating
    743
    359
    153
    53
    50
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Families
686
 
Couples
379
 
Solo
6
 
Business
27
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Very nice resort.. the resort is maintained very well there was always maintained going on though discreetly so it wasnt always noticeable, constantly saw areas that were paitined white being touched up to keep it looking fresh, The service in the bars, and restraunts was great all the staff was great, got fresh bath and beach towels every day. Pool... More

Was this review helpful? Yes 2
Elkton, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

I have stayed in Mexico multiple times thinking that this beautiful resort was going to be great. The only portion that I found good was the beach, since I was able to take my daughter swimming with the sea turtles, sting rays and other types of tropical fish over the coral reefs right off the beach. The pool was ok,... More

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Calgary, Canada
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

We spent a week at Barceló Maya Palace in May 2013. With so many great reviews, there isn't really much I can add in terms of reviewing the property itself, so I am going to focus on the restaurants instead. There are 4 of them: Japanese, Caribe (seafood), Rodizio (Brazilian) and Brasserie (French). The Japanese restaurant occupies the snack bar... More

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New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 19 May 2013 NEW

Been to the Barcelo Palace many times. This visit was different . It seems like I went to the poor 2 or 3 star resort. Everything is downgraded, very visible. Service hardly exist. Housekeeping, even with the tips given became substandard. .Food...well.It was a shame, minimal choices, same every day, poor quality. The food poisonings became a big issue in... More

Was this review helpful? Yes 2
Charleston SC
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

This was our fifth different all-inclusive in Mexico. Overall, this was the nicest property while not the best food. Very large made up of 4 or maybe 5 hotels. This is the top of the group. Nice lobby and the restaurants were all very nice. Most of restaurants for this hotel were waterfront with outdoor dining available. We had access... More

Was this review helpful? Yes 3
Montreal
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

The Bacelo Maya Palace Deluxe was my first Mexican resort . We Loved It !!! The food was the best food ever in all the resort i`ve been down south !! And yes better than the Paradisus Playa Del Carmen La Esmeralda just came back from there my trip to the Barcelo was last year !! More seafood the better... More

Was this review helpful? Yes 1
Raleigh, North Carolina
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 15 May 2013

We attended a wedding at this resort. The bride seemed happy with the way they handled her wedding. The actual set up was at another Barceló beach about a 20 minute walk or 5 minute ride from our part of the Barceló resort. This afforded the couple more privacy and a nicer beach to get married on without a lot... More

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Palm Desert, California, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 May 2013

My wife and I just returned from ten days at the Barceló Palace Deluxe. It was our second visit. Both times we had Club Premium, the highest category, with ocean view, free room service, and easy access to all the restaurants in the five-hotel complex. However, the only really good a la carte restaurants, in our opinion, are the French... More

Was this review helpful? Yes 1
Calgary, AB, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 12 May 2013

Overall one of the best resorts we have stayed in. The rooms were great, good toiletries, double onyx sink in the bathroom. The bathroom has both a regular shower nozzle and rain shower. The room was spacious. We had a pool view but the room was still very quiet. We were attending my brother’s wedding and for the most part... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 May 2013 via mobile

We traveled on May 1- May 8, we had to wait the check in. The rooms were always very clean, and the in room mini bar was restocked daily. We had turn down service in our room every night, we used room service on the last day as we had an early flight, the room service came at 630 am... More

Was this review helpful? Yes 2
 
 
Barcelo Maya Palace Deluxe
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Hotel Summarization (Beta)

What travellers say

  • Very good(112)
  • French restaurants(73)
  • Other resorts(57)
  • Adult pool(52)
  • Great time(48)
  • Sea turtle(37)
  • Room service(30)
  • Lobby bar(27)
  • Club premium(27)
  • Playa del(20)

Additional Information about Barcelo Maya Palace Deluxe

Address: Carretera Chetumal-Puerto Juarez km 266.3 | Carretera a Chetumal, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Puerto Aventuras
#4 On the Beach Hotels in Puerto Aventuras
#4 Family Hotels in Puerto Aventuras
#5 Top resorts Hotels in Puerto Aventuras
#12 Romantic Hotels in Puerto Aventuras
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Barcelo Maya Palace Deluxe Hotel Puerto Aventuras
Barcelo Maya Palace Deluxe Hotel
Barcelo Maya Palace
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Palace Deluxe Riviera Maya/Puerto Aventuras, Mexico

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Barcelo Maya Palace Deluxe
Enter dates & see best prices*
Enter dates 1 night 2 nights
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