Dear friend tourist watch out!! At first impression Locanda Don Serafino looks like a nice hotel at the outskirts of barroco Ibla town and kind of close to Piazza Duomo. We booked 6 days there and what might had been a dream hotel changed into a real incubo! 1-At afternoons were impossible to take a nap: personnel and people talking... More

"Locanda" in Italy is a place where a traveler stops. It is neither a hotel nor a resort and this Locanda is a very pleasant and convenient place for people wanting to enjoy the Michelin starred restaurants in Ragusa Ibla. Driving and arriving at certain places in cities and villages in Italy and particularly in Sicily is not always easy,... More

Getting there is an experience, we were first distracted by the large signs pointing out the direction for Locanda Don Serafino, but it turned out to be for their restaurant in a different location; the staff there could have been more helpful in giving us a town map with the hotel's location. The hotel's instructions only gave the route coming... More

An overpriced and dismal experience with arrogant service, small dark rooms, not enough space in the so-called dining room for more than four couples to have breakfast at one time, very poor breakfast with bad coffee and stale bread...a first in Italy, inadequate access to first floor rooms which are noisy as they look on to the street, and arrogant... More

Insist on upper levels rooms if you must stay here. The lower level rooms while interesting looking are terrible. Room 8 has no door to the bathroom and no shower and zero windows. It was musty and smelly. Rock dust is all over. If you have allergies beware. The TV did not work and the required humidifier due to the... More

I recently booked at this hotel and made a HUGE mistake picked the non-refundable option! The next day I called back to see if they would be flexible at all and discovered they were awful and very rigid...despite the fact my booking is for 7 months away they were absolutely inflexible. I was shocked at the lack of customer service... More

We found the hotel quite easily and parked in the right area but the wrong side of the zebra crossing before spending 3 nights here in October. The first 2 nights in an upstairs room (no 2), which was a good size and very comfortable, apart from the old stone stairs leading up to the first floor.Not for anyone unsteady... More

Spent 2 nights here in junior suite - actually an annex in converted neigbouring house - large comfortable room with sitting area. No view but well insulated from street noise and good air con . This attractive town has very narrow streets and finding hotel was a nightmare even with a sat nav- we parked as directed by the hotel... More

This is a really beautiful hotel carved out of rock and, as with all buildings in these ancient cities, situated over prior ruins. We were traveling in a group, and so we saw 4 different rooms. Each was very unique with stone walls, vaulted ceilings, leveled floors, windows all around with great views, and quiet comfort. Tony was so helpful... More