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Locanda Don Serafino

4.0 of 5
Via XI Febbraio 15, 97100 Ragusa Ibla, Sicily, Italy
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Locanda Don Serafino
Ranked #2 of 2 hotels in Ragusa Ibla
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76 reviews from our community

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Traveller rating
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Date Rating
Sliema, Malta
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

Although we did not stay at the Hotel we dined at the restaurant below. The old world architecture and setting inside a cave made the evening truly memorable. The setting is located on the site of the former stables offering a choice of excellent food and a candle light dinner inside an enchanting cellar boasting from the choice of over... More

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Sao Paulo, SP
Top Contributor
89 reviews 89 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 10 June 2013

Dear friend tourist watch out!! At first impression Locanda Don Serafino looks like a nice hotel at the outskirts of barroco Ibla town and kind of close to Piazza Duomo. We booked 6 days there and what might had been a dream hotel changed into a real incubo! 1-At afternoons were impossible to take a nap: personnel and people talking... More

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See 3 more reviews by Ettorevianna for Ragusa Ibla
LocandaDonSerafino, Direttore generale at Locanda Don Serafino, responded to this review
18 June 2013

Dear Ettorevianna, From a careful analysis of your critique we’ve noticed that not all that was written was correct and that there is some defamatory information, that burden in primis to the staff, and to the image of the Locanda Don Serafino. Following we’ll answer maintaining the numerical order that you’ve posted. 1 – The inability to take a nap... More

Bern, Switzerland
Top Contributor
61 reviews 61 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 30 May 2013

"Locanda" in Italy is a place where a traveler stops. It is neither a hotel nor a resort and this Locanda is a very pleasant and convenient place for people wanting to enjoy the Michelin starred restaurants in Ragusa Ibla. Driving and arriving at certain places in cities and villages in Italy and particularly in Sicily is not always easy,... More

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See 2 more reviews by behuman for Ragusa Ibla
Woking
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 28 May 2013

Getting there is an experience, we were first distracted by the large signs pointing out the direction for Locanda Don Serafino, but it turned out to be for their restaurant in a different location; the staff there could have been more helpful in giving us a town map with the hotel's location. The hotel's instructions only gave the route coming... More

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Orvieto, Italy
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 24 May 2013

An overpriced and dismal experience with arrogant service, small dark rooms, not enough space in the so-called dining room for more than four couples to have breakfast at one time, very poor breakfast with bad coffee and stale bread...a first in Italy, inadequate access to first floor rooms which are noisy as they look on to the street, and arrogant... More

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Madison
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 30 April 2013

Insist on upper levels rooms if you must stay here. The lower level rooms while interesting looking are terrible. Room 8 has no door to the bathroom and no shower and zero windows. It was musty and smelly. Rock dust is all over. If you have allergies beware. The TV did not work and the required humidifier due to the... More

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Toronto, Canada
1 review
1 of 5 stars Reviewed 8 February 2013

I recently booked at this hotel and made a HUGE mistake picked the non-refundable option! The next day I called back to see if they would be flexible at all and discovered they were awful and very rigid...despite the fact my booking is for 7 months away they were absolutely inflexible. I was shocked at the lack of customer service... More

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LocandaDonSerafino, Proprietario at Locanda Don Serafino, responded to this review
26 March 2013

Dear JP11111, we take note of your review which don’t appear true because you never staied at our hotel because of your error during the booking and we also tried to resolve the problem, even tough you had reserved a NOT REFUNDABLE RATE (no flexible), where it is specified in the cancellation policy. The policy states that it is not... More

Wollaston, United Kingdom
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 11 December 2012

We found the hotel quite easily and parked in the right area but the wrong side of the zebra crossing before spending 3 nights here in October. The first 2 nights in an upstairs room (no 2), which was a good size and very comfortable, apart from the old stone stairs leading up to the first floor.Not for anyone unsteady... More

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See 2 more reviews by walkalot55 for Ragusa Ibla
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 13 October 2012

Spent 2 nights here in junior suite - actually an annex in converted neigbouring house - large comfortable room with sitting area. No view but well insulated from street noise and good air con . This attractive town has very narrow streets and finding hotel was a nightmare even with a sat nav- we parked as directed by the hotel... More

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See 2 more reviews by venturer26 for Ragusa Ibla
San Diego, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 23 September 2012

This is a really beautiful hotel carved out of rock and, as with all buildings in these ancient cities, situated over prior ruins. We were traveling in a group, and so we saw 4 different rooms. Each was very unique with stone walls, vaulted ceilings, leveled floors, windows all around with great views, and quiet comfort. Tony was so helpful... More

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Locanda Don Serafino
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A Casa di Grazia
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Additional Information about Locanda Don Serafino

Also Known As:
Locanda Don Serafino Hotel
Locanda Don Serafino Ragusa
Locanda Don Serafino Hotel Ragusa
Locanda Don Serafino Province Of Ragusa/Ragusa Ibla, Sicily
Address: Via XI Febbraio 15, 97100 Ragusa Ibla, Sicily, Italy
Phone Number:
Region: Italy > Sicily > Province of Ragusa > Ragusa Ibla
Amenities:
Bar/Lounge Beach Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Ragusa Ibla
Price Range: $$
Hotel Class:4 star (4*)
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Locanda Don Serafino
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