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All 33 Banff hotels

Banff Ptarmigan Inn

3.0 of 5
337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Hotel amenities
Banff Ptarmigan Inn
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Ranked #23 of 33 hotels in Banff
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505 reviews from our community

Traveller rating
    123
    188
    110
    49
    35
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Families
105
 
Couples
222
 
Solo
22
 
Business
20
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
South Yorkshire
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 18 June 2013 NEW

Stayed here for three nights. Our room (208) was the strangest we have ever stayed in. Perfectly clean enough with comfy beds and good bed linen/towels but the sink was in the room itself and not in the bathroom where we would have expected to find it!! Unfortunately it appeared that the hotel was full so we were unable to... More

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Overland Park, Kansas
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

We loved this hotel. The breakfast was great, although it was the same every day. So we were there for four days and ate the same breakfast. Change would have been good, but at least I got something vegetarian. The manager, Chris (I think), was helpful the one time I saw him. Rooms were tidy and clean, provided enough towels... More

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See 4 more reviews by g5ecesm9 for Banff
Montrose, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 15 June 2013 NEW

Thoroughly enjoyed our 2 night stay here. Lovely spacious room with 2 double beds & TV, iron, hair dryer etc. we had a balcony over looking the mountains very pretty. Free parking & easy, elevator quick & very comfy room. The only hitch was we were woken a couple of times by hooting trains! Breakfast was very nice but service... More

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Warrington, United Kingdom
1 review
4 of 5 stars Reviewed 11 June 2013

While visiting relative's we decided to take a break in banff for a couple of nights and found the ptarmigan to be a geat place in a great location. The room was a standard and was clean and comfortable, the staff were warm and friendly. We liked it so much we revisited the following week for a few nights and... More

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Whitecourt, Alberta, Canada
1 review
3 of 5 stars Reviewed 11 June 2013

We stayed a recent Friday night at this hotel and chose it due to the reviews, location and price. The location is excellent, at the end of the main tourist area which means it was quiet, yet we could walk through the whole downtown area and enjoy the atmosphere. The price was also quite reasonable but we got what we... More

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Calgary, Canada
1 review
4 of 5 stars Reviewed 10 June 2013

We stayed here for one night and it was great for the price we paid. It is in a great location on Banff Ave and the breakfast was pretty good. The only thing we didn't like about our room was that we didn't have a window facing outside, there was only a small balcony to a courtyard inside the hotel.

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sunderland
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 10 June 2013

This rating is mainly for the price we paid and the location. Our room was tired and are in need of air con, the staff were ok and the breakfast although very average was still enough to keep us going for a few hours.

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See 3 more reviews by hayley1980 for Banff
Massillon, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 9 June 2013

We stayed here for 3 nights. The rooms are small, fairly clean and has comfy beds. The bathroom is tiny, no room to move. The WiFi is really not good, it is good in the lobby. Our view was pretty good, as we could see the mountains. This is a great hotel for home base if you are not planning... More

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hotelgmBanff, General Manager at Banff Ptarmigan Inn, responded to this review
11 June 2013

Thank you for the feedback! I'm happy to hear the Breakfast Omelet Station continues to impress - it's certainly not to be missed. I have identified the problem with the Wifi (access point) and have made the appropriate repairs to ensure excellent free coverage property wide. We hope to see you back.. More

U.K.
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 9 June 2013

Spent 2 nights in May as part of a Rock Mountaineer train trip from Vancouver to Banff. Check in was cheerful and efficient. Our luggage was supposed to be transferred from the station but was not in the room- it appeared 20 minutes after enquiries were made. The room was tired with cheap, battered furniture- the view was of the... More

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hotelgmBanff, General Manager at Banff Ptarmigan Inn, responded to this review
11 June 2013

I was sorry to hear that your stay at our hotel was not to your standards. The property is run and staffed by a conscientious team of professionals and will use your comments to make positive change. The Ptarmigan Inn is a unique hotel with its own charm and our team will work tirelessly to ensure your stay is memorable... More

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Seattle, Washington, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 June 2013

We stayed here for two nights on vacation and loved it. The room was clean, comfortable, and spacious with a very high ceiling. It also had a balcony that overlooked a parking lot and a bit of the mountains. The wifi didn't work great the first night, but the second night it was okay. As a lot of other reviewers... More

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Hotel Summarization (Beta)

What travellers say

  • Underground parking(10)
  • Standard room(10)
  • Hot tub(10)
  • Very clean(9)
  • Very helpful(3)
  • Flat screen TV(3)
  • Main street(3)

Additional Information about Banff Ptarmigan Inn

Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Shuttle Bus service
Hotel Style:
Ranked #23 of 33 hotels in Banff
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
- Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more   less 
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Also Known As:
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Hotel
Ptarmigan Inn Banff
Banff Ptarmigan Inn Alberta

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Banff Ptarmigan Inn
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