Stayed one night Dec26/27 and found it to be an excellent choice. One block from downtown banff, underground parking and very nice rooms. The only thing I didn't like was that the exercise equipment is in the same room with the hot tubs.
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Hi we stayed here Dec 9th to 11th On Friday we went to bed and were kept awake from 2:30am on to 5:50am especially around 4:30am a woman in room around corner from us was pounding on her door and wouldn't stop. When we tried to call desk the phones buttons weren't working so we had to use our cell...
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Thank you for being understanding. Unfortunately some of our guests do enjoy their parties a great deal, and we do our best to minimize this effect on neighboring guests. We look forward to your next visit, and are confident it will be much quieter. See you soon and happy holidays.
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We had two rooms - Room 109 had 2 queen beds (although in an odd C shape, only one bed had a view of the TV) and Room 112 had 1 queen bed, a dog bed, chew toy and dog biscuits (we didn't bring a dog with us so this was a surprise).
Both rooms over looked the carpark, the...
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Thank you so much for taking the time to write your review. We are disappointed to hear that you did not enjoy your stay with us, as we strive to have all of our guests return home happy. The C shaped room that you stayed in, is called a split room, and we usually find most families enjoy this type...
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Had our Christmas Party here. What a wonderful place to stay! Wonderful food and people.
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Tim – Happy Holidays, we are so glad to hear that your group enjoyed their party, and we hope to see you again next year. Enjoy the rest of your holiday season and all the best in the New Year.
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Girls weekend to Banff, we booked 2 rooms for the 4 of us. The hotel is 1 block from shops, restaurants and bars and offers great value for your stay.
We each had a room with 2 queen beds and small sitting area with table and chairs. The sink is outside the shower/bath/toilet area which is handy when you have...
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Thank you so much for taking the time to write such a detailed review and we are so glad to hear that you and your girlfriends enjoyed your weekend in Banff. Next time when you book ask about our breakfast included rooms, and this way you will have the opportunity to try out the delicious restaurant. We hope to see...
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The rooms were very clean, the staff was awesome and the food in the restaurant is delicious. About a block and a half to the main shopping area which is very convenient. Never did go to the hot tub (forgot our bathing suits) but heard from other guests it is nice. They do offer bathing suit rentals but we had...
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Nicole,
Welcome home and thank you for writing a review of your recent stay with us. I hope you have an opportunity to return and visit us again so that you may be able to soak in our hot tubs or relax in our sauna or steam room. I just want to clarify that we actually do not rent bath...
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Perfect location, room is clean, staff are friendly and helpful, breakfast is superb. Don't forget to ask for the free ride ticket that you can use on the bus ( hop in Bus) at the reception. Will recomend this place to my friends or anyone visiting the place!!!!
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Welcome home, and thank you for taking the time to share your travel experiences with others. Great tip about the local bus, we call it the ROAM bus, we offer this to all of our guests complimentary, and it is great to get to some of the attractions outside of the downtown corridor, such as the Upper Hot Springs or...
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Nice location, very friendly staff, clean rooms. We had an outside room, which was quiet and spacious. Overall a very good stay.
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Clean, great location with very friendly and accommodating staff. Definitely recommend!
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Thanks for the great weekend. Well be back next year.
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