I decided to stay at the Banff Voy Inn because i was on a small budget. In all honesty I would've rathered stayed in a garbage dump rather than stay at the Voy. This terrible expierience happened as soon as i walked through the doors. I checked in at the hotel and the front desk was awfully rude with me.... More

decided to pick this hotel a few days beforwe the easter long weekend to avoid to masses of people and the increased rates, so the price was okay (i think it was like 115 per night or something). first arived and got some parking, it was a small sheltered lot which was fine because it wasnt busy . checked in... More

We stayed at this hotel for one night in April 2013 and had a very pleasant stay. Though the hotel is old (perhaps the oldest in Banff) and dated, the premises is very clean and comfortable. We had a very pleasant stay and would certainly stay here again, though only if the price was low enough (we paid $70 per... More

We stayed here March 29-30, 2013. First off they over charged us by about two nights extra.. not a big deal because it was sorted out eventually. Then we discovered that the wifi wasn't working.. which I understand it was a long weekend but when I called, all I was offered was "keep trying". What made it worse was there... More

Stayed one night on Easter weekend, could have booked other hotels for the same rate but chose this one because it had a fairly high rating on tripadvisor and staff were friendly on the phone. Not the best decision I have ever made. Right away the lobby bathrooms were disgusting which pretty much set the mood for the rest of... More

We enjoyed our stay at the Voy. We did have problems getting into our room and had to ask for a new room. A mini fridge would be a great addition to rooms! Our room was clean, the beds comfy,the staff was kind. We were blown away by the food at the restaurant!! After a day of skiing and touring... More

Only stay here if you are on a budget. Its aprox 10-15 minute walk from anything. Room was dirty and like 15 degrees inside. This place is a dump but if you are in pinch it will do the trick. If you have an extra $10 I would opt for something better downtown.

- Average service at reception - No hair dryer in room - No remote TV controller - No service personnel after 10 p,m, - Water puddles in parking area - People talking loud in corrider and with room doors open between 2:30 to 3:00 a.m. - Check carefully before booking this hotel

We stayed here for an impromptu ski trip with friends and were simply looking for an inexpensive place to sleep (as we have a trip to Vegas planned in two weeks.) The front desk staff was kind and helpful and I have zero complaints about any of the service we received, but the hotel itself is very worn out (which... More