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All 33 Banff hotels

Charlton's Cedar Court

3.5 of 5
513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada
Hotel amenities
Charlton's Cedar Court
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69%
Ranked #25 of 33 hotels in Banff
Most recent review
4 of 5 stars Reviewed 28 May 2013
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361 reviews from our community

Traveller rating
    83
    157
    72
    30
    19
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Families
102
 
Couples
169
 
Solo
5
 
Business
4
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Jerusalem
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 28 May 2013

We spent 1 week here and enjoyed it thoroughly. Nice setting, at the end of the main street, so within a comfortable walk to all shops. Staff was very accommodating, polite, helpful and very friendly. Breakfast was basic - coffee, toast, hard eggs, juice and diced fresh fruit that most likely was packaged (not tasty). Coffee is available in the... More

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BanffManagement, Guest Relations Manager at Charlton's Cedar Court, responded to this review
15 June 2013

Thank you so much for the wonderful review. I am so happy to hear that you enjoyed your stay with us and found our staff to be accommodating and friendly. We appreciate your feedback regarding our continental breakfast and I am pleased to inform you that we now offer a larger selection of items including cereal and fresh baked goods.... More

Saskatoon, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 May 2013

We stayed at the Charlton Cedar Court in May, 2013. We stayed in a loft room. Our stay was excellent, the staff was friendly and helpful, rooms were clean, continental breakfast were very good. It is about a 10 min walk to the downtown area, but is a beautiful walk. Lots of restaurants close by. We will be staying here... More

Was this review helpful? Yes 1
BanffManagement, Guest Relations Manager at Charlton's Cedar Court, responded to this review
15 June 2013

Thank you so much for the great review! I am so pleased to hear that your received the quality stay that our guests deserve while. We appreciate your positive feedback regarding our staff, your room and our continental breakfast. Thanks for the recommendation and we look forward to having you back to our hotel! Kind Regards More

Edmonton, Canada
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 21 May 2013

So here it is, it was terrible! To be fair it was not the staff, loft room or location of this hotel that made it terrible, it was the misfortune to have our stay be ruined by the loud voices and other noises from a couple in an adjoining room. The walls are super thin, they might as well been... More

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1 of 5 stars Reviewed 14 May 2013

We stayed in the 2 queen kitchenette suite. The furniture was old and stained and we didn't want to sit down because God only knows why the chairs are so stained. The sheets were stained. And the room was extremely hot - there was only one air conditioner in one of the bedrooms so the other guest was extremely uncomfortable.... More

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BanffManagement, Director of Sales at Charlton's Cedar Court, responded to this review
22 May 2013

Thank-you for taking the time to post this valuable feedback. We are disappointed that you did not enjoy your stay. For yourself and for other potential guests, we want to clarify that Charlton Cedar Court is not a Delta property. Our company owns a number of hotels in Banff that include the Cedar Court and The Delta Banff, therefore we... More

St. Albert, Canada
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 29 April 2013

We stayed in one of the loft rooms when we visited here in June 2012. The main area you walked into was very small and old looking. There was a narrow winding staircase which lead upstairs to the bedroom (which was fun for our 3 year old son). The bedroom upstairs was actually very roomy and bright; it even seemed... More

Was this review helpful? Yes 1
BanffManagement, Guest Relations Manager at Charlton's Cedar Court, responded to this review
1 May 2013

Thank you for the TripAdvisor review! We appreciate your feedback regarding your stay with us last June. It is reviews like yours that allow us the opportunity to improve our facilities and increase guest satisfaction. We hope to have the opportunity of having you back to our hotel during your next visit to Banff. Kind Regards More

Alberta
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 April 2013 via mobile

This hotel was better than I expected. Room sizes were good. Large bathroom. Comfortable beds. Was hard to regulate the temperature in the room. Heat was way down and still had to sleep with the window open. Breakfast was very minimal. Not even cereal. That could be improved. Otherwise very good room for the price. I would stay here again.

Was this review helpful? Yes 1
Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 April 2013

We have been staying at this property for over 8 years now. When ever we pass through Banff it is our frist choice, and never disapoints us. The room clean and spacious, as well the staff helpfull and polite. The walk along the outside pedways to the pool, hot tub and sauna area can be cool in the winter but... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 April 2013 via mobile

We did not sleep the first night. Service was amazing. Hotel very clean but we got the loft and we could not sleep at all it was so hot from the fireplace. Which sucked because I got these accommodations because they had a fire place. Second night was even worse we slept with the door open to seek comfort Hotel... More

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aylesbury
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 April 2013

Justed stayed for one night as just passing through Banff and picked it off the internet not knowing what to expect. The room was beautiful with a large bedroom on a mezzanine and sitting area with a fireplace below - very comfortable. No bar or restaurant but it is in easy walking distance of town centre and it's sister hotel... More

Was this review helpful? Yes 1
Calgary, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 8 April 2013

We had a very relaxing stay at this quaint, very clean, quiet hotel. The staff were all very helpful and polite. Our loft room was fresh and clean included a king bed and fireplace! Be sure to ask about regulating the heat as it is a loft...We had dinner at the Evergreen down the road, a few minutes walk, It... More

Was this review helpful? Yes 1
 
 
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Hotel Summarization (Beta)

What travellers say

  • Continental breakfast(24)
  • Hot tub(19)
  • Loft suite(10)
  • Front desk staff(3)
  • First nights(3)

Additional Information about Charlton's Cedar Court

Address: 513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #25 of 33 hotels in Banff
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Charlton’s Cedar Court is located 5 blocks from downtown Banff. This 3.5 star resort was created in the classic alpine style with natural cedar, combined with a relaxed and comfortable atmosphere, it makes the Charlton’s Cedar Court the perfect Rocky Mountain Retreat. Start the day with a complimentary Continental Breakfast. After a busy day of mountain activities relax in the indoor pool and whirlpool. ... more   less 
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Also Known As:
Charlton`s Cedar Court Hotel
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charlton's Cedar Court Banff, Alberta

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Charlton's Cedar Court
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