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Douglas Fir Resort & Chalets

3.0 of 5
525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
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Ranked #2 of 32 hotels in Banff
4.5 of 5 stars 446 Reviews
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446 reviews from our community

What travellers say about this hotel
  • Water slide(23)
  • Very clean(13)
  • Full kitchen(11)
  • Wood burning(9)
  • Hot tub(9)
  • Bedroom condo(8)
  • Play area(7)
  • Flat screen TV(6)
  • Indoor playgrounds(5)
  • Front desk staff(3)
Traveller rating
    189
    187
    46
    17
    7
Only show reviews for Family (277) | Couples (63) | Business (5)
Date Rating
Judy333
Edmonton
2 reviews
5 of 5 stars Reviewed 21 February 2012 NEW

What a great way to spend time with family! Our one-bedroom with loft unit was roomy enough for 6 to sleep comfortably- and for all 14 of us to gather for a casual meal. My only complaint is that the upstairs loft tended to get too warm. Thanks! More

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OsikaAirdrie_Canada
Calgary, Canada
2 reviews
4 of 5 stars Reviewed 20 February 2012 NEW

This place can't be beat for a fun get away with family and friends. Ski all day and enjoy the watersides and play centre in the evening. Our kids love this place. Very inexpensive and so much fun. More

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Fendaz
Senior Reviewer
7 reviews
2 helpful votes
3 of 5 stars Reviewed 18 February 2012 NEW
1
person found this review helpful

We stayed here for Christmas 2010. It was a small condo for the 4 of us but as we were family it was fine. The kitchen was very small and that made it a little tricky to cook Christmas dinner but the condo was clean and tidy. It was nice having the loft so we could have the separate space... More

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Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
21 February 2012

Thank you so much for providing your feedback. It’s great to hear that overall, your trip was a good one. The on-site grocery store, liquor store and laundromat certainly offer convenience and comfort for our guests. For you next visit I would recommend one of our One Bedroom Loft Condos or Loft in Lodge rooms for some extra space. You... More

Trevor D
Calgary, Alberta, Canada
1 review
1 helpful vote
5 of 5 stars Reviewed 16 February 2012 NEW
1
person found this review helpful

The Douglas Fir Resort was a great get away for our family of five including three boys under the age of six. We stayed in a loft condo which was a bit rustic, but had a very convenient/practical layout with all the amenities a family needs. The loft area had 2 full size beds (for the boys) with separate washroom... More

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Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
21 February 2012

Thank you for taking the time to tell us about your stay with us. We certainly have enough to keep a family busy (especially with three boys under five) and it’s great to hear our in-room amenities as well as our pools, watersides and giant indoor Playzone kept everyone entertained. We hope to see you and your family again soon! More

Kristi S
Edmonton, Canada
1 review
1 helpful vote
5 of 5 stars Reviewed 14 February 2012
1
person found this review helpful

We stayed the last weekend of Jan and dont have a single complaint about this place. This was our first trip to Banff and would return to this hotel in a heart beat. Great Kids play place, Waterslides and great friendly Staff. We had deer come right up to our sliding glass door and they even let us pet them-... More

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Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
15 February 2012

Thank you so much for your wonderful comments on your recent stay with us. It’s great to hear you and your family thoroughly enjoyed all of our fantastic amenities, not to mention our friendly wildlife neighbours! We look forward to welcoming you back in the near future. More

sheahan73
Calgary, Canada
Senior Reviewer
6 reviews
9 helpful votes
4 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

We recently stayed at the Douglas Fir Resort in Banff (Feb 2012). It was our first experience at this hotel, although we have been eyeing it for awhile. We got a great opportunity to stay there for two nights on a last minute price drop on the website page. We are a family of five with kids aged 9, 7,... More

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Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
15 February 2012

Thank you for taking the time to provide feedback on your recent stay with us. It’s fantastic to hear everyone enjoyed our two giant indoor waterslides and kiddie’s playzone. We have a number of great promotions throughout the year! You can stay connected with us through our Facebook page, Twitter account and e-mail list for all the latest information on... More

JeannieSmallTown
Legal, Canada
Senior Reviewer
9 reviews
5 helpful votes
4 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

Douglas Fir Resort is set up well for families. The rooms are cozy with wood fireplaces and plenty of wood to burn. The kids liked the murphy bed in the living room while we have a nice private room. Although the cabin was older, it was well maintained and the kitchen was full equipped. The waterslides are lots of fun... More

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Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
15 February 2012

Thank you for your wonderful review. We have a number of rooms and condos which provide private bedrooms for that much needed quiet time you deserve while on vacation (especially after a busy day on our waterslides!). We certainly have a lot of added value when it comes to our resort; with fully equipped kitchens which help families save, free... More

KCharles04
Edmonton, Canada
1 review
1 helpful vote
5 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

From booking the reservation to checking out was a great expierence. Everything was so easy with the website when I booked our condo. Also on the day before we checked in I found out our dog sitter couldnt make it, I called to see if we could get a condo the was Pet Friendly and they helped me out right... More

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Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
15 February 2012

Thank you so much for taking the time to provide your great feedback. It’s fantastic to hear how ‘at home’ you felt during your stay with us. With our cosy rooms, fireplaces and fully equipped kitchen, we pride ourselves on being your ‘home away from home’. We are extremely pleased to hear how our staff went above and beyond to... More

MFamilyTraveller
Edmonton, Canada
Reviewer
3 reviews
4 helpful votes
4 of 5 stars Reviewed 6 February 2012
3
people found this review helpful

This is our second visit to this location. There is plenty to do to keep your family busy within the resort alone, from the play area to the waterslides. It's a quiet location, and yet close to the townsite. The loft we stayed in was spacious, very clean and had a gorgeous view. It was also nice to have a... More

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Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
7 February 2012

Thank you so much for your great review and for choosing to stay with us time and again. Between our newly renovated waterslides, giant indoor playzone, private guest pool and acres of space, there is certainly enough to keep a family busy. We will be sure to pass on your lovely comments to our staff and we look forward to... More

Calvin K
Calgary, Alberta, Canada
1 review
1 helpful vote
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

We checked into the studio suite and were delighted with the accommodation. The room was exactly what we expected. The bed was very comfortable, the staff were all very friendly and accommodating. The view of the mountains was outstanding, nice to wake up to in the morning. Overall, we really enjoyed our stay and would recommend this resort to anyone More

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Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
7 February 2012

Thanks so much for your review, Calvin. We’re so pleased to hear your enjoyed your vacation week at the Douglas Fir Resort. We certainly do our upmost to ensure you receive a good night’s rest and our exclusive location on Tunnel Mt. means we have jaw dropping views everywhere you turn; not a bad start to your morning! We hope... More

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Douglas Fir Resort & Chalets Also Known As

  • Douglas Fir Hotel Chalets
  • Douglas Fir Banff
  • Douglas Fir Resort
Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada

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