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Sunshine Mountain Lodge

1 Sunshine Access Road, Banff, Banff National Park, Alberta T1L 1J5 Canada
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About

#3 of 6 resorts in Banff
Location
Cleanliness
Service
Value
Travellers' Choice
The best kept secret in the Canadian Rockies is located at 7,200 feet in Canada’s oldest and most famous National Park, Banff National Park. The Sunshine Mountain Lodge offers incredible comfort, luxury and convenience. Experience the anticipation of fresh tracks as you catch the first chairlift after waking just steps from the only ski-in, ski-out accommodations in Alberta. Sunshine Village’s professional and friendly staff take care of all the details allowing you to do what you do best; whether it’s skiing Sunshine’s world famous snow, relaxing in the hot pool and spa or dining at one of the Lodge’s casual or elegant venues. When you are done enjoying your “best day ever!” relax by immersing yourself in the peacefulness and tranquility of undisturbed nature of our village. Afterwards, delight in the accommodations of the enhanced West Wing suites that offer heated floors, jetted tubs, floor-to-ceiling windows and fireplaces offering cozy entertainment to send you to sleep.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Hiking
Children Activities (Kid / Family Friendly)
Wifi
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Vending machine
Ski rentals
Ski school
Skiing
Evening entertainment
Board games / puzzles
Video game console
Free shuttle or taxi services
Shuttle bus service
Banquet room
Meeting rooms
Spa
Massage
Ski In / Ski Out
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
ATM on site
First aid kit
Infirmary
24-hour front desk
Laundry service
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Room features
Blackout curtains
Bathrobes
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Seating area
Telephone
Bottled water
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Value
Mountain View
Languages Spoken
English
4.0
4.0 of 5 bubbles2,233 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Sunshine Mountain Lodge captivates many with its serene location, offering ski-in/ski-out convenience and breathtaking views, though a few guests find it a tad remote. The cleanliness and tranquil ambiance receive commendations, despite some calling out the decor as dated. While rooms are celebrated for their vistas and tidiness, noise and size can be detractors. The staff's friendliness stands out, yet slow service has been a concern for some. Guests enjoy the amenities like the relaxing hot tub, though suggestions for in-room mini-fridges and microwaves are common. The value proposition, however, is debated, with several travelers considering it overpriced.
Location
Secluded
Atmosphere
Serene
Rooms
Dated
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory
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2,233Reviews25Q+A100Room tips
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bdp987 wrote a review Yesterday
Toronto, Canada1 contribution
Great location, service was fantastic, great for families and friends to ski and relax! Would highly recommend for families with kids who are learning as ski school is right outside the lodge and great for apres drinks!
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Review collected in partnership with this hotel
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jakederuyter wrote a review Mar 2023
2 contributions
Hotel's Favourite
Great Experience at the Lodge, Room was available an hour earlier which was great. Staff were overly friendly and helpful! The rooms were much more spacious than I anticipated and the restaurant provided the best meal i've had in the 4 months I've been in Canada. The Server was the height of professional (Arnud i think his name is - French guy!). My only "suggestion" would be that our room's window didn't open and the room was quite hot, even with the heating turned to the lowest setting.
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Review collected in partnership with this hotel
Date of stay: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Royle, Guest Services / Front Office at Sunshine Mountain Lodge
Responded Mar 21, 2023
Thank you for sharing your experience with us. We are happy to hear you enjoyed your stay with us and we look forward to welcoming back again. All the best,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katy wrote a review Yesterday
31 contributions9 helpful votes
We really enjoyed having ski-in/ski-out access at the Sunshine Village Lodge. The staff were attentive, friendly and fun! Having the ski lockers located within the building made our transition onto the mountains seamless every morning. We also really enjoyed the evening activities - s'mores, tobogganing and snowshoeing. We would have appreciated better breakfast takeaway options, like oatmeal or yogurt, especially when the hotel doesn't provide mini-fridges or microwaves. None of the breakfast sandwiches were available at the café when we went down before 8am and we didn't want to pay for the overpriced food at the restaurant where the service was slower. We also had issues with the noise in our room - we were on the 4th floor above the restaurants and could hear the music coming through all evening until they closed at 11pm. The soundproofing was terrible, so I would imagine that staying on the 5th floor or in the other building would be better. Overall, we were happy with the location but there is some room for improvement, especially considering the cost to at the Lodge.
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Review collected in partnership with this hotel
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jdboles wrote a review Mar 14
Toronto, Canada2 contributions
The location is spectacular, and the staff is friendly and helpful. I expected resort prices, but the food quality and consistency were disappointing. The food would deter me from visiting again. 1.5 stars for the food.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reemal Patel, General Manager at Sunshine Mountain Lodge
Responded 3 days ago
Thank you for your comments regarding your stay at Sunshine Mountain Lodge. We regret that we were unable to offer a great dining experience during your stay. Rest assured, we have passed on your feedback to the team as we strive to continuously improve the quality of our services. We would very much like the opportunity to restore your faith in our food service. Thank you again for taking the time to let us know about your experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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deerwoodmill wrote a review Mar 14
Calgary, Canada1 contribution
Overall an ok stay. The room was very comfortable. The staff were friendly. The hot tub and the experience of staying at the hill was lovely. However, we do not feel that our experience went smoothly. We at dinner and breakfast in at the Chimney Corner. I was brought the wrong salad at dinner and told the waitress I was fine with the salad I received, but we were then charged for the other salad which was $6.00 more expensive. The waitress did not return so we gave up resolving this. Both my husband and I had very cold eggs for our breakfast. We mentioned this to the waitress and she offered to remake our breakfast. My husband did not want to cause a fuss or delay us leaving that morning so we declined. We were charged by the hotel for skiing on the Monday which we did not do. We checked out after breakfast and the hotel even arranged for our bags and ski gear to be taken back down the gondola that morning. We have been assured that our Sunshine card and credit card have been credited but so far we cannot confirm. Not huge problems but enough to make a quick stay that was supposed to be a relaxing treat not feel very relaxing or special. We would probably not consider staying on the hill again as we feel it was too expensive for the complications we received in return.
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Review collected in partnership with this hotel
Date of stay: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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richardnI9244RP wrote a review Mar 11
Cleveland, United States2 contributions
The staff was very friendly. We were on site for 4 days and by the end of the stay they new my favorite drink and breakfast. The room was cleaned every day. You cannot beat the location and view. Rent your skis at the top of the mountain so you don't have to carry them up. This makes pickup and returns simple.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reemal Patel, General Manager at Sunshine Mountain Lodge
Responded 3 days ago
Thank you for taking the time to tell us about your experience at Sunshine Mountain Lodge. My team is thrilled to hear such good feedback and I’m sure our entire resort staff enjoyed catering to your needs as much as you enjoyed your stay. We are so happy you enjoyed your stay and look forward to welcoming you back to our Island in the Sky.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brian P wrote a review Mar 10
3 contributions1 helpful vote
Although we have lived in the area for many years, this is the first time we have stayed at Sunshine Mountain Lodge. We were very impressed - friendly efficient staff, clean spacious room, great food in the dining room. A wonderful ski lodge atmosphere that you can't find anywhere else in the mountain parks.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Reemal Patel, General Manager at Sunshine Mountain Lodge
Responded 3 days ago
Thank you for taking the time to tell us about your experience at Sunshine Mountain Lodge. My team is thrilled to hear such good feedback and I’m sure our entire resort staff enjoyed catering to your needs as much as you enjoyed your stay. We are so happy you enjoyed your stay and look forward to welcoming you back to our Island in the Sky.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ab595 wrote a review Mar 9
Saskatchewan, Canada114 contributions1 helpful vote
This is our 6th time staying at Sunshine. We love the convenience of being ski in and out, it’s great with kids. However the resort falls short in a few areas. The food is not good and there are menu issues. The menu has multiple mistakes so you are often served food that is not as described. For example, the steak sandwich has horseradish aioli drizzled all over it, that is not listed on the menu. The Caesar salad will come with bacon sometimes and not others. The kids burger comes with cheese but that is not listed on the menu. Chicken strips had a sauce drizzled all over, also not listed on the menu. Kids pasta was served differently each time ordered (3). The restaurant is very inconsistent. The restaurant prices varied from in restaurant to on the website. You also have to watch the bill carefully, most meals had a mistake. We had an error that our server seemed happy to correct but the manager (young lady working night of March 3) came over and was argumentative over it. It was embarrassing how she seemed more interested in arguing than resolving. We like staying on mountain otherwise would likely not return. We are already looking at other locations for future stays. For the price of the hotel and higher standard is expected but not received.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reemal Patel, General Manager at Sunshine Mountain Lodge
Responded 1 week ago
Thank you for your comments regarding your stay at Sunshine Mountain Lodge. We would like to acknowledge your loyalty to Sunshine Mountain Lodge and would be really disappointed to lose your loyalty because of the food and beverage concerns. We regret that we were unable to offer a great dining experience during your stay. Rest assured, we have passed on your feedback to the team as we strive to continuously improve the quality of our services. We would very much like the opportunity to restore your faith in our food service. Please feel free to reach out at hotelmanager@skibanff.com when you plan your trip next year. Thank you again for taking the time to let us know about your experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jasongrierson20 wrote a review Mar 6
Calgary, Canada1 contribution
Great stay and lodge was fantastically cozy. The staff was very attentive anytime you needed anything and would constantly ask if there was anything else they could do. They even went around in the evenings door to door with treats (chocolates) and would ask before the evening hours approached if there was anything else they could do. Overall was a great stay. My only criticism is the cost, if it wasn't for the deal or sale we received in summer for this booking the value is a little high, however with that said I found the restaurants fairly priced with a great food selection compared to other mountain lodges I have stayed at.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Reemal Patel, General Manager at Sunshine Mountain Lodge
Responded 1 week ago
Thank you for taking the time to tell us about your experience at Sunshine Mountain Lodge. My team is thrilled to hear such good feedback and I’m sure our entire resort staff enjoyed catering to your needs as much as you enjoyed your stay. We are so happy you enjoyed your stay and look forward to welcoming you back to our Island in the Sky.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brian D wrote a review Mar 4
1 contribution
From the moment you arrive you'll feel like you're in a place that is singular in the world. From the sheer beauty of the surroundings to the friendliness of the staff, you'll be transported to another world. We could not have enjoyed ourselves more.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Reemal Patel, General Manager at Sunshine Mountain Lodge
Responded 1 week ago
Thank you for taking the time to tell us about your experience at Sunshine Mountain Lodge. My team is thrilled to hear such good feedback and I’m sure our entire resort staff enjoyed catering to your needs as much as you enjoyed your stay. We are so happy you enjoyed your stay and look forward to welcoming you back to our Island in the Sky.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$294 - C$418 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunshine mountain hotel banff, sunshine mountain resort, sunshine village inn
FORMERLY KNOWN AS
Sunshine Village Resort
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
84
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Sunshine Mountain Lodge - UPDATED 2024 Prices, Reviews & Photos (Banff, Alberta) - Resort - Tripadvisor

Frequently Asked Questions about Sunshine Mountain Lodge
Which popular attractions are close to Sunshine Mountain Lodge?
Nearby attractions include Sunshine Village (3.9 km) and Sunshine Meadows (4.3 km).
What are some of the property amenities at Sunshine Mountain Lodge?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sunshine Mountain Lodge?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Sunshine Mountain Lodge?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sunshine Mountain Lodge?
Yes, free parking is available to guests.
What are some restaurants close to Sunshine Mountain Lodge?
Conveniently located restaurants include Mad Trapper's Saloon, Eagle's Nest Canadian Bistro, and Smitty's.
Are there opportunities to exercise at Sunshine Mountain Lodge?
Yes, guests have access to a fitness centre, a heated pool, and a sauna during their stay.
Does Sunshine Mountain Lodge offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Sunshine Mountain Lodge?
Many travellers enjoy visiting Cave and Basin National Historic Site (9.7 km) and Old Crag Cabin (11.1 km).
Does Sunshine Mountain Lodge have any great views?
Yes, guests often enjoy the mountain view available here.