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All 32 Banff hotels »

Rimrock Resort Hotel

4.0 of 5
300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Hotel amenities
Ranked #9 of 32 hotels in Banff
4.0 of 5 stars 587 Reviews
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587 reviews from our community

What travellers say about this hotel
  • Room service(13)
  • Very nice(10)
  • Pool area(9)
  • Great view(7)
  • Hot springs(7)
  • Staff were friendly(6)
  • High end(4)
  • Primrose Restaurant(4)
  • Would definitely stay(3)
Traveller rating
    270
    164
    83
    41
    29
Only show reviews for Family (126) | Couples (243) | Business (44)
Date Rating
AudiLoverCalgary
Calgary
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 14 February 2012 NEW

Beautiful hotel! Wonderful experience! We really enjoyed our stay and are thankful we chose the Rimrock for our annual anniversary getaway! The hotel is worthy of its rating. This is a world class hotel! The only thing that bugged is was being charged $16 to park our car. We explored the neighbouring Upper Banff Hot Springs (about a city block... More

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Scott A
Calgary, Canada
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed 12 February 2012 NEW

The Rimrock is a fantastic getaway with all you need for amenaties. Views are stunning and the service is excellent. More

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mac3Alberta
Alberta
2 reviews
3 helpful votes
5 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

This is the first tme I stayed at the Rimrock Resort Hotel, after a perpetual cycle of disappointments with the Posh "Fairmont" Resorts; namely, the Banff Springs Hotel. I was ever so pleasantly surprised to find an exceptional hotel that surpassed my expectations. Great reception, friendly valet and concierge staff, beautiful clean room with an incredible view of Sulfer Mountain... More

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Chiefmountaineer
Franklin, Tennessee
Reviewer
3 reviews
5 of 5 stars Reviewed 9 February 2012

Stayed several nights in March 2007. Arrived with no sign of snow; awoke the next morning to postcard beauty of mountains covered with 8 inches of powder. The hotel is 5 stars in every category. The room, the view, the lobby, the staff....all made for a vacation of a lifetime. And to put icing on the cake; got to see... More

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gypcgal
Boone, North Carolina
Senior Contributor
21 reviews
1 helpful vote
5 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

We were in a corner room, facing down the valley with a surreal view. Fabulous . The afternoon was so wonderful, we sat out on the private patio and decided we would stay there until the sun went down. Duh, it didn't ! At 2 am we finally realized where we were and sadly said goodnight. We enjoyed several days... More

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Cara Ullyot, Front Office Manager at Rimrock Resort Hotel, responded to this review
8 February 2012

Thank you for sharing your experience at The Rimrock Resort Hotel. It is wonderful, after all this time, that you still remember your experience with us, and that you took the time to share with others. The summer sun is an amazing experience, and we are fortunate to be in a location where the beauty never disappears ~ regardless of... More

AlbertaRobert
Alberta
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

Was treated very well. Room was beautiful with a great view. My husband and I stayed for three nights and loved it. Room was spotless and well stocked. Bed was comfortable. Chairs were situated perfectly to enjoy the view. The hotel was very quiet and the staff friendly.I used travel zoo and got a good rate for two nights with... More

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Cara Ullyot, Front Office Manager at Rimrock Resort Hotel, responded to this review
6 February 2012

Thank you for taking the time to share your experience after your recent stay. We appreciate your feedback and for letting us know where we can work to be a better business. I am pleased to read that you enjoyed your stay with us, and the view from your guest room. I have passed on your comments throughout the hotel... More

petey62
Lethbridge
Reviewer
3 reviews
3 helpful votes
3 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

Having stayed at the Rimrock the last 3 years I was most disappointed in the way my simple request for a room in the north tower was such a hassle this weekend!! I understand that a request is simply that but when I could not get a room in the north tower and the next person to check in was... More

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Cara Ullyot, Front Office Manager at Rimrock Resort Hotel, responded to this review
6 February 2012

Thank you for taking the time to post a review after your recent stay. It is truly through your comments that we learn how to be a better business for our guests. I would like to apologize for the inconvenience at check-in with your desired room preference not being met. It is our priority to meet each guest request prior... More

Shannon896
Calgary, Canada
2 reviews
15 helpful votes
4 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

Originally my husband and I had looked at the Banff Springs Hotel for our stay - but although it is wonderful to stay at the castle in the Rockies, the prices are outrageous for a tiny little room. We ended up staying at The Rimrock and it was wonderful. The rooms were spacious and the views of the mountains and... More

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Cara Ullyot, Front Office Manager at Rimrock Resort Hotel, responded to this review
6 February 2012

Thank you for sharing your experience with The Rimrock on TripAdvisor. I am glad to read that you enjoyed your time with us, and especially the Larkspur Lounge. You truly can not beat the view from our Panoramic windows, or the home made warmth that comes from our Grand fireplace. I was overjoyed to share your feedback on both Larkspur... More

KUGuRl
Kansas City, Kansas
Contributor
15 reviews
3 helpful votes
5 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

The Rimrock is an amazing resort. They had excellent service and the staff was very friendly. They were helpful with every problem I had, even recommendations on attractions and restaurants. They are very helpful especially to new comers to Canada. The food was very good. They delivered excellent room service. I thought the views very especially breathtaking. The location is... More

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Tara M
Calgary, Canada
Contributor
14 reviews
15 helpful votes
3 of 5 stars Reviewed 22 January 2012
2
people found this review helpful

We received a night at the Rimrock as a Christmas gift and went there for the first time in January after hearing a lot of fabulous things about the hotel. While we were impressed with the location and ambience, the hotel seemed to be missing out on the details. For example, when we checked in they didn't activate our room... More

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Rimrock Resort Hotel Also Known As

  • Rimrock Hotel Banff
  • Rimrock Resort Banff
  • Banff Rimrock Hotel
Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada

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