not bad, not great. lobby was nice, and having the keg attached was a bonus. Rooms are dark and should be updated. Not enough parking underground for guests. it is a 3 star hotel so if you get a good deal then stay here, if you are willing to pay more to get a nicer place then I would reccomend... More

We stayed here as part of a honeymoon trip - it was hard to choose as there are lots of good ones. The room was very nicely decorated - I like the rustic theme - the bathroom was lovely - nice local soap provided. Breakfast was great - lots of choice. We used the spa - which is really a... More

Decent place to stay. Having the Keg attached to it was huge. Never a bad meal at a Keg. Staff were good and helpful. Good maid service too. But rooms were too hot, even with the heat turned off, our room never cooled down. Try to get a room that faces the outside and not a room that faces inward.... More

This was our first visit to the caribou lodge. Our room was beautiful and very clean with lots of room and the bed was so comfortable. We loved the fact that we could park our car under ground which was great in the colder weather. There is a hot tub, located on the spa level, which is the biggest and... More

I'd comeback here. The only issues I had here involved to the hot tub (way too much chlorine in the system the one time we were in it) and finding space in the underground parking if you check in later in the evening (the Keg patrons eat the spaces) so you are left to finding parking on the street, hopefully... More

One of the best hotels for the money in Banff. We have been on holiday to Banff eight times in the past ten years and already have two further trips booked. The Caribou is the best hotel we have stayed in , and last year it finished a full refurbishment from top to bottom. The keg bar is great ,... More

Enjoyed our stay very much. It was a short walk to downtown where we shopped and ate at a great pizza place. Also, enjoyed the biggest hot tub we'd ever been in. Had it all to ourselves for about 45 minutes! The room was very nice (especially the bathroom). Had a mini-fridge, and a very nice flat screen TV, and... More

My first stay at the hotel despite numerous visits to Banff. I was positively surprised at the hotel. Though the rooms were very small and cramped the bathroom was even more so. That is the only negative i can frankly think of. The lobby was welcoming, checkin was smooth and courteous. Even found a handyman to break open the bag... More

Stayed here over Xmas 2010 for a week. The hotel wasn't full so when we checked in after a 12 hour trip form London we were treated to a free room upgrade. We had a hire/rental car and we were given a pass to park for free in the hotels underground car park. Excellent start. Our room was clean with... More