I needed a room for a night and this place and from start to finish the service was beyond wonderful.When I checked in I said I had a reservation in a 4 person dorm but all were full but they apologized and gave me a free room upgrade!!I had a private room with facilties down the hall plus my view... More

I stayed in a double room with a private shower and toilet. It was basic but clean and tidy. Only two plug sockets in the entire room though so had to unplug the bedside light to charge my phone. The rooms are very quiet, a few doors down a group of guys were listening to music with their door open,... More

I've stayed here 3 times now - always consistent - excellent staff, I mean everyone from front desk to cleaning was awesome. The rooms are no frills but clean and very large AND quiet. What more can I say really - its located where a hotel would cost you at least 2 - 3 times as much!! Easy decision.. RA More

Three of us stayed here in a three bed room with ensuite and kitchenette. Clean, spacious, warm, everything we wanted really. The staff are also very helpful and the parking was free. We were lucky with the kitchenette in our room which was basically stocked with crockery and cutlery so consequently we didnt use or even see the communal cooking... More

We stayed in a room with one double bed and a private bath. The rooms are very simple, but clean. No bath, small shower only. The hostel/hotel has a group kitchen and laundry facilities. The kitchen could be cleaner and more plates, dishes. Needs improvement. More

The hostel is not like a 5 star hotel but price wise its a better deal staying in Banff. We stayed at 2 people private room with shared bathroom. One problem the customer could face is sometime waiting for bathrooms. But its not bad, the longer I wait I had was no longer than 5min. The hotel also has a... More

Great hostel, friendly staff, great location close to the Banff main street, good kitchen facilities. Not too rowdy like the HI-Hostel. More

I have stayed at this hostel a couple times as it is great value for your money. The rooms and bathrooms are clean and the location is a 2 minute walk over the bridge into the town of Banff. They also have some kitchen facilities so you do not have to spend as much money on dinners out. The parking... More

I have stayed at The Y Mountain Lodge a number of times over the past few years. Each time I stay the quality of service seems to improve, as well as seeing noticable improvements to the facility. This hotel is a great asset to the Banff community as it supports the Banff YWCA and their domestic violence prevention work. Overall,... More