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All 95 Calgary hotels

BEST WESTERN PLUS Suites Downtown

2.5 of 5
1330 8th Street SW, Calgary, Alberta T2R 1B6, Canada
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Ranked #21 of 95 hotels in Calgary
Most recent review
5 of 5 stars Reviewed 13 June 2013
PJMT-SALT Edmonton, Canada
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187 reviews from our community

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Traveller rating
    74
    69
    28
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Date Rating
Edmonton, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

I have stayed in hotels across North America and as a business man look for consistency and service. On both accounts the Best Western Plus, Suites Calgary ranks high on my list. Location, cleanliness, customer service, staff attitude and responsiveness, value for money, underground parking in a city with flexible weather, proximity to the business centre of Calgary and it... More

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Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 31 May 2013

Poor service, terrible cleaning crew, dirty and poor breakfast choices. We stayed at this hotel for 7 weeks - I had to buy myself a humdifier for my room because of all the dust that would come into the room from the ventilation system and had to ask the cleaning crew to vacuum my room after 4 weeks of staying... More

Was this review helpful? Yes 1
calgaryGeorgecalgary, General Manager at BEST WESTERN PLUS Suites Downtown, responded to this review
2 June 2013

Dear Midgee73, Thank you for taking the time to review our hotel! While we appreciate and welcome client feedback, in this case we must request that you contact your company's HR department to review the cleaning schedule requested. You will find that your company has paid for cleaning only once a week on a specific day and within certain hours.... More

Edmonton
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 28 May 2013

This hotel is ideally located within walking distance to downtown and a stone's throw away from the many restaurants and shops of 17th Avenue. Not to mention the wonderful "Jelly Modern" doughnut shop next door! Staff were friendly and accommodating; we were allowed to check in early and leave a little after the official check-out time without any trouble. Also... More

Was this review helpful? Yes 1
calgaryGeorgecalgary, General Manager at BEST WESTERN PLUS Suites Downtown, responded to this review
2 June 2013

Dear raskolnikova, Thank you for taking the time to review our hotel! Thank you for your wonderful comments and we look forward to hosting you on your next visit to Calgary. Regards, More

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 May 2013

It was very nice, however when the lady came to clean my room i said she didn't have to do a full clean, i would just like a few coffee sachets because i drink a fair bit, so she gave me 2 normal and 2 de-caf which is LESS than what was here originally. I have worked in a hotel... More

Was this review helpful? Yes 1
calgaryGeorgecalgary, General Manager at BEST WESTERN PLUS Suites Downtown, responded to this review
22 May 2013

Dear TonySoprano0, Thank you for taking the time to complete a review of our hotel, it is greatly appreciated. Please be advised that we are happy to accomodate your request for additional coffee by contacting the front desk. Please note that we provide the extra coffee at no additional charge, which is in fact a chargeable item at many hotels... More

Ottawa, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 May 2013

Got to stay at this hotel for my honeymoon with my wife and we enjoyed our experience. The front desk and kitchen staff were very professional and well-mannered. They were very helpful to us especially as we were checking in at 2am. They also provided us with a late-check out service at no cost upon request. The location is also... More

Was this review helpful? Yes 1
calgaryGeorgecalgary, General Manager at BEST WESTERN PLUS Suites Downtown, responded to this review
22 May 2013

Dear ikee_21, Thank you so much for taking the time to write a review about our hotel. It is greatly appreciated! Firstly, we would like to take this opportunity to offer our congratulations on your wedding. We are happy to read that your stay was enjoyable and we look forward to welcoming you both back again on your next trip... More

Saskatoon, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

We stayed here because of location, and because they were comparable to the other hotels in this area. We have family living in the downtown area of Calgary, and it is convenient to their home. Front desk was quick for check in and out, housekeeping staff did a good job of keeping rooms clean and tidy. Breakfast was what you... More

Was this review helpful? Yes 1
calgaryGeorgecalgary, General Manager at BEST WESTERN PLUS Suites Downtown, responded to this review
8 May 2013

Dear Smith1930, Thank you for taking the time to review our hotel. Your comments and compliments are greatly appreciated and will be celebrated with the staff. Thank again, and we look forward to welcoming you back in the near future. Best regards, More

A TripAdvisor Member
3 of 5 stars Reviewed 22 April 2013

This is a good basic hotel in a great location. I have very little to complain about, but i would say staff knowledge and friendliness could be improved. Any questions i had for the staff always seemed to catch them off guard. Other than this minor issue this is a great basic/clean hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
calgaryGeorgecalgary, General Manager at BEST WESTERN PLUS Suites Downtown, responded to this review
8 May 2013

Dear TripAdvisor Member, Thank you for taking the time to review our hotel. We are pleased that you enjoyed our location and sorry about hearing that the staff were not able to assist you readily with whatever questions you may have had. Please feel free to contact us at your earliest convenience to discuss! Many thanks! More

Edmonton, Canada
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 10 April 2013

This hotel has a great location, walking distance both to downtown and to 17th avenue marta loop. It is convenient both for leisure and business. Tech connectivity: the in-room wifi is spotty but included and there usually is a wired connection, there is a tiny business room and wifi in the lobby with 2 desktops and a printer. Hot breakfast... More

Was this review helpful? Yes 1
calgaryGeorgecalgary, General Manager at BEST WESTERN PLUS Suites Downtown, responded to this review
22 April 2013

Dear aria2012, Thank you so much for taking the time to submit a review on our hotel! We are happy to report that we are in the midst of ongoing kitchen & bathroom renovations to better serve you, our valued clients! We are happy to see that you are a repeat guest, & look forward to welcoming you back again... More

Edmonton
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 8 April 2013

I stayed here this past weekend. Had to change my date of arrival by one day and this was no problem. It is centrally located with convenience to all the happenings on 17 Ave SW. Parking was easy - steps from the door. First impression was of a small, clean a bit dated-looking lobby but with a friendly helpful front... More

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calgaryGeorgecalgary, General Manager at BEST WESTERN PLUS Suites Downtown, responded to this review
22 April 2013

Dear Kat2769, Thank you so much for taking the time to write such a lovely & detailed review on our hotel! Much appreciated! We are pleased to read that we met & exceeded your expectations, and look forward to welcoming you back again in the near future! Best regards, More

Stettler
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 7 April 2013

My son and I stayed here, and we both thought the beds were super comfy, which is really the most important thing. The room was large and spacious and included a kitchenette. It seemed newly renovated with great beds and new carpet - perhaps the hotel could have splurged for a complete renovation overhaul though, as the bathroom and kitchenette... More

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calgaryGeorgecalgary, General Manager at BEST WESTERN PLUS Suites Downtown, responded to this review
22 April 2013

Dear Wanderingroots! Thank you so much for your lovely review on our hotel. We are happy to hear that you enjoyed your stay! Regarding the room on the 2nd floor, these rooms are actually the only rooms in our hotel that feature one queen bed & are assigned a specific code when booked. Unfortunately, as I am unable to see... More

 
 
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Additional Information about BEST WESTERN PLUS Suites Downtown

Also Known As:
Best Western Plus Suites Downtown Hotel
Best Western Plus Suites Downtown Hotel Calgary
Best Western Calgary
Calgary Best Western
BEST WESTERN PLUS Suites Downtown Calgary, Alberta
Address: 1330 8th Street SW, Calgary, Alberta T2R 1B6, Canada
Phone Number:
Region: Canada > Alberta > Calgary
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
#22 Business Hotels in Calgary
#25 Family Hotels in Calgary
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Suites Downtown, located between Stephen Avenue and 17th Avenue, steps away from the business core, shopping, a wide variety of restaurants and Calgary attractions! In addition to our comfortable beds, excellent customer service and fantastic location we also offer: complimentary wired or wireless high speed internet access, complimentary underground or above ground parking, a full hot breakfast and access to the fitness centre, sauna and the business centre! We also have meeting rooms that can hold anywhere from 3 to 30 people. Please contact us for group rates, meeting rooms and to reserve your room today! ... more   less 
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