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Econo Lodge Inn & Suites University Hotel Reviews, Calgary, Alberta

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Econo Lodge Inn & Suites University

2.0 of 5
2231 Banff Trail, Calgary, Alberta T2M 4L2, Canada
Hotel amenities
Econo Lodge Inn & Suites University
31 traveller photos
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56%
Ranked #56 of 95 hotels in Calgary
3.5 of 5 stars 80 Reviews
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80 reviews from our community

    Trip type
Traveller rating
    13
    26
    23
    9
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Date Rating
Alberta
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Disappointing!”
1 of 5 stars Reviewed 12 June 2013 NEW

Booked in at Econo Lodge for 5 nights. Ended up staying only one night as the room was run down, smelled awful and wasn't clean. The air conditioner was extremely loud and didn't work well. The dirty window in the bathroom looked onto a sketchy back alley and when I closed it, it didn't seem to lock. It made me... More

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Winnipeg, Canada
1 review
1 helpful vote 1 helpful vote
“Very friendly staff!”
5 of 5 stars Reviewed 30 May 2013

I stayed at the Econolodge back in March 2013 for a university student-run conference, which was the 5th year that I have gone to this conference. The staff at this hotel were by far the most friendly and down-to-earth staff I have dealt with in 5 years of going on such a trip, so much so that I would come... More

Was this review helpful? Yes 1
EconoInnsSuites, Sales & Marketing Coordinator at Econo Lodge Inn & Suites University, responded to this review
31 May 2013

Hello Thank you so much for taking the time to write such an awesome review about us! We absolutley loved hosting your conference! Our front desk staff had a blast being part of such a high-brow event ;-) We really wish that this was an annual event here in Calgary Your feedback is very important to us and we can... More

Isanti, Minnesota
1 review
1 helpful vote 1 helpful vote
“Okay for the price”
2 of 5 stars Reviewed 20 April 2013

Guest service, free "breakfast", and the television in the room were below average. The room was 50 degrees F, upon arrival and a window left open with outside temps around freezing. Okay stay for the price. Overall score could be better, and some things overlooked, if they put a bit more into their guest service. A smile and a greeting... More

Was this review helpful? Yes 1
EconoInnsSuites, Sales & Marketing Coordinator at Econo Lodge Inn & Suites University, responded to this review
10 May 2013

Hello Thanks for writing a review about us, we really appreciate it and I'm sure all of our future guests appreciate it as well! I've spoken to both the housekeepers and the front desk regarding your comments. Feedback like this really helps us improve our performance so the next time you stay with us your stay can be very enjoyable.... More

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Conflicted.”
3 of 5 stars Reviewed 19 March 2013 via mobile

Close to $100: night. Breakfast did not even have eggs or sausage. Only bad coffee and stale bread and muffin. Although staff was friendly. Probably wouldn't stay here again unless other hotels are booked. However it is one of the better ones on this strip of motels. Last time I stayed one day at the ramada next door. The mattress... More

Was this review helpful? Yes 1
EconoInnsSuites, Sales & Marketing Coordinator at Econo Lodge Inn & Suites University, responded to this review
1 April 2013

Hello Thank you very much for taking the time to write a review about us! Here at the EconoLodge Inn & Suites University we go to a great deal of effort to ensure that we are very competitively priced. This way you can be sure that you're spending the night, not a fortune. Our breakfast is called our Easy Starts... More

Calgary, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Typical motel village”
3 of 5 stars Reviewed 4 March 2013

Typical of motel village the room was small and dark. I was in the older building, I'm sure the new building is nicer. The kitchen is a fridge, stove and sink jammed into corner with no room for food prep. Breakfast is continental, not much choice but the Danish was good! It is a quiet location back from the highway... More

Was this review helpful? Yes 1
See 4 more reviews by Lorraine L for Calgary
EconoInnsSuites, Sales & Marketing Coordinator at Econo Lodge Inn & Suites University, responded to this review
15 March 2013

Hello Lorraine! Thank you very much for taking the time to write a review about us! From the sound of your room description it sounds like you were in one of our kitchenette suites in our exterior entrance West-Courtyard section of the hotel. All of the rooms in this section of the hotel feature a full kitchen. The guests that... More

Lethbridge
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Will Return.......Great Location & Value”
4 of 5 stars Reviewed 28 February 2013

This hotel is located in Motel Village. My husband and I have stayed at a few other properties in this area but next time we will definitely return to the Econo Lodge Inn. -We had a 1 room suite with sofabed and a very basic kitchenette (2 burner stove, small microwave and fridge and limited pots and pans). The room... More

Was this review helpful? Yes 1
EconoInnsSuites, Sales & Marketing Coordinator at Econo Lodge Inn & Suites University, responded to this review
4 March 2013

Hello! I'm glad to hear that you had a wonderful stay with us! The EconoLodge Inn & Suites is located in the heart of northwest Calgary in an area known as Motel Village. This is an area of Calgary where there are many hotels right next door to each other. We go to great lengths to ensure that our rates... More

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Perfect for everything except for a romantice getaway”
5 of 5 stars Reviewed 19 February 2013

If you're looking for a romantic getaway, don't stay here but for everything else, this hotel is awesome. For a two star rating, this hotel is amazing. They offer a continental breakfast, there's a pool, fitness room, free wi-fi and from my experience, the customer service is great. The rooms: The rooms are nice and clean. My room was really... More

Was this review helpful? Yes
EconoInnsSuites, Sales & Marketing Coordinator at Econo Lodge Inn & Suites University, responded to this review
4 March 2013

Hello! Thank you so much for taking the time to write such a detailed and well thought our review of the hotel! There are many different star rating systems around depending on which website you are looking on. Our star rating here on TripAdvisor is different than on a website such as Expedia. We prefer to use the Canadian Star... More

Aylmer, Canada
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“The best value in this area of the city.”
4 of 5 stars Reviewed 2 February 2013

I've stayed here multiple times in a variety of rooms the past year. I've stayed in the tower suites as well as the "motel-esque" sections with exterior corridors. The place seems to fluctuate in terms of being busy, so it's good to book well in advance if you can. The tower suites are the most modern and up-to-date -- with... More

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See 4 more reviews by nebulaboy for Calgary
EconoInnsSuites, Sales & Marketing Coordinator at Econo Lodge Inn & Suites University, responded to this review
13 February 2013

Hello! Thank you very much for taking the time to write a review about us! The Tower section of the hotel is 100% non-smoking and is attached to the main lobby. This section features interior corridors instead of doors that open up to the outside. I'm sorry to hear that you heard feet running back and forth, I attempted to... More

Taber, AB
1 review
“MAKING A DIFFERENCE”
5 of 5 stars Reviewed 6 January 2013

On November 17 my husband was admitted to the Foothills ICU. He had taken a turn for the worse following a surgery. I had been staying at the hospital and was exhausted. My Father in Law, with the help of the ICU list of hospitals available for compassionate stay got me checked in. I was exhausted and could barely function.... More

Was this review helpful? Yes
EconoInnsSuites, Sales & Marketing Coordinator at Econo Lodge Inn & Suites University, responded to this review
10 January 2013

Hello! On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That's why it's truly... More

Sherwood Park, Alberta, Canada
1 review
2 helpful votes 2 helpful votes
“Brutal customer service”
1 of 5 stars Reviewed 13 December 2012

booked a smoking room for two nights a week in advance, got there and they told me i could only get a smoking room for one night, so they made me move all my stuff to a non smoking room the next day, didnt smoke in the room, but got charged 200$ for a cleaning fee. the room was dirty... More

Was this review helpful? Yes 2
EconoInnsSuites, Sales & Marketing Coordinator at Econo Lodge Inn & Suites University, responded to this review
13 February 2013

Hello Thank you very much for bringing your concerns to our attention. The EconoLodge Inn & Suites University does have some smoking rooms available on special request, however due to circumstances beyond the hotel's control, the smoking room was not available for the second night of your stay. The room on the second night of your stay was one of... More

 
 
Econo Lodge Inn & Suites University
Econo Lodge Inn & Suites University
3.5 of 5 stars 80 reviews
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Additional Information about Econo Lodge Inn & Suites University

Also Known As:
Econo Lodge Inn & Suites University Hotel Calgary
Econo Lodge Inn & Suites University Hotel
Econo Lodge Inn And Suites University
Econo Lodge University
Econo Lodge Calgary
Calgary Econo Lodge
Econo Lodge Inn & Suites University Calgary, Alberta
Address: 2231 Banff Trail, Calgary, Alberta T2M 4L2, Canada
Region: Canada > Alberta > Calgary
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #56 of 95 hotels in Calgary
Price Range: $$
Hotel Class:2 star (2*)
Reservation Options:
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Econo Lodge Inn & Suites University
2231 Banff Trail
Calgary, Alberta T2M 4L2
Canada
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