good standard hotel, clean decent quality rooms, but i was disappointed because i had requested an spg gold upgrade well in advance but that wasnt provided and neither was breakfast instead free shuttle is advertised but they actually charge you one way! however the staff is quite friendly and helpful More

This hotel is located out of the downtown Calgary 'rat-race'. I've lived in Calgary for many year, but have moved away...I hate staying downtown. There are few quality places, but this is one hotel that meets my requirements. The Sheraton Group maintain excellent 'quality' checks on their properties, so no matter where one stays, their hotels can be counted on... More

We booked this hotel through Hotel Club because we had a credit with them. When we arrived, I asked if there was a room available with 1 King bed rather than 2 Queen. They told me that because we had booked through someone else, this was unavailable to us. No big deal. I asked them if they could add my... More

I understand from some colleagues that the rooms need work, with peeling wallpaper & old bathrooms. For no particular reason that I'm aware of, I received an upgrade & was given some kind of members' suite (I'm not really a member of anything) which was a delight. My room was spacious, clean & the wallpaper fully intact. The bathroom did... More

It is a tired older hotel, that they have renovated. There were several tv boxes still in the fire escape stairways. We checked in and got a room that had been renovated, but not complete. There were several things missing in the room..no closet rod, coffee pot, microwave and you couldnt open the fridge. The tv/ sitting room wasnt complete... More

Had a bed that had possible bugs on them and the front desk think I am insane when I even showed them the bites and said I am always in Long sleeves outside of hotel and they didn't do anything but change my room and gave the attitude that i should be grateful for them changing my room already. More

Have stayed here on numerous occasions and the quailty continues to decline. I was stuck on the main level with a parking lot view, which was very depressing. The room was old and quite dated. I requested that I be moved, but I received the "we're overbooked and this is all we have left" speech. I will consider other hotels... More

Stayed two nights. The hotel was adequate for a brief "stop over" to mix business & pleasure. Had a rental vehicle so pointless to pay the high airport hotel prices. Banff & Rockies were easily accessible from the hotel location. Four Points is often dissapointing in the US so lived up to our previous experiences. Enjoyed a larger upgraded room... More

I was fortunate to receive an upgrade upon check in. Room was extremely spacious and reasonable well appointed. I did not get a chance to check out any of the facilities. Biggest downside if you are visiting Calgary is its location on the extreme west side of town. Limited restaurants in the immediate area. As a stop off point on... More