zero atmosphere. average service. Rooms in two towers, all seem starved for light. furniture and fixtures fine. the restaurant in the lobby is what you would expect and not an ounce better. this is a Westin that checks all the boxes but delivers nothing more. It always leave she feeling cold, but delivers a decent bed, a decent check in... More

I stayed here for a conference and it was great. The front desk staff were so friendly. The pool is open 24 hours! We had sparkling water and chocolates in our room with a personalized message which was a nice touch. I hate staying downtown because of parking, but i paid for valet so it was much easier. All staff... More

The Westin Edmonton absolutely knows what customer service means. I continually travel, and this hotel consistently goes over and above to make each stay great. The staff is wonderful, from the restaurant to the front desk, as well as their Guest Experience Manager, Nella, always goes the extra mile to make each stay enjoyable. Highly recommended and I wouldn't stay... More

Only stayed one night at this property on a business trip on my way to Calgary. It was a nice stay, check-in was quick and efficient. I had breakfast at the restaurant onsite and found it quite average. They charged +$3 for the coffee at the restaurant but the hotel supplies the same starbucks coffee for free right by the... More

I stayed for 3 nights on a business trip. The room was clean, bed was comfortable, and overall I have no complaints. I opted for the "no housekeeping" in exchange for 500 SPG points. It was a great option for those who aren't staying long and I'm pleased to see a hotel so progressive when it comes to the environment... More

We had an extremely enjoyable meal at the Share during the Robbie Burns weekend at the Westin. Don and Eddie were our servers. Very professional yet extremely good humoured. Don kept making slight suggestions...of course we had to take them! We had appetizers and meals from the Robbie Burns menu. The haggis was specatular! We were there for about 2... More

We stayed in the Westin Edmonton for almost a week over the Christmas Holidays and also booked several events at the Hotel. The Hotel is centrally located, based on the assumption that the centre of Edmonton is downtown and not West Edmonton Mall. The rooms are spacious and the beds and linens are comfortable, although I do not like the... More

This place is luxury living with downtown location, excellent food but pricey so watch out. There are several great restaurants in the area (Try the deep fired pickles at the Sherlock Holmes across the road) The elevators are fast, the rooms are clean, that bathrooms are up to date, the showers are amazing, and very close to the train as... More

We stayed at The Westin on January 14th. We actually live in Edmonton and attended a wedding at another nearby hotel. We had never stayed at The Westin before so we gave it a try. We were really impressed by the shower (double shower head) and the comfort of the bed. Our room felt spacious and had a great view... More