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Chateau Nova

Mod 3, Comp 9, RR 1 | Fort McMurray Airport, Fort McMurray, Alberta T9H 5B5, Canada
Hotel amenities
Chateau Nova
Ranked #5 of 17 hotels in Fort McMurray
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13 reviews from our community

    Trip type
Traveller rating
    4
    5
    2
    1
    1
Date Rating
Calgary, Canada
Top Contributor
141 reviews 141 reviews
59 hotel reviews
Reviews in 46 cities Reviews in 46 cities
124 helpful votes 124 helpful votes
2 of 5 stars Reviewed 17 March 2013

Hate being ripped off, over $200 bucks for an ok room is just offensive in this standard of hotel. Typically in boom towns average places like this are below $150 so this one is out of order for me - look to Hampton Inns if you actually want to cater for this market well and for a reasonable price. Room... More

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Heather M, General Manager at Chateau Nova, responded to this review
18 March 2013

Hi Rob, thanks for your feedback regarding your stay at our hotel. Regarding the rates in Fort McMurray, they are higher than what you would find in Edmonton, however, we feel that we are well aligned within our market. If you visit a booking website such as Expedia or Hotels.com, you will see that our rates are competitive. As per... More

Edmonton, Canada
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 14 March 2013

The Nova isn't a fancy hotel and if it was in Edmonton it would only be getting a 3 out of 5 , but it is clean and for McMurray quite affordable. The rooms are reasonably well appointed, staff is courteous and the food in the restaurant and lounge is decent. The walls are thin though and it will be... More

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Heather M, General Manager at Chateau Nova, responded to this review
18 March 2013

Thank you for your review. I am happy that you enjoyed your time in Fort McMurray and at the Chateau Nova. Regarding the star rating, this is something that is set out by Canada Select which is nationwide, it doesn't vary province by province or city by city. That being said, if there's anything in particular you would like to... More

Calgary, Alberta
Top Contributor
56 reviews 56 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 27 February 2013

Excellent food! Very nice waiting staff in the restaurant, front desk staff are mediocre. Rooms are spacious, clean and comfortable, pretty decent wifi. Price is normal for Fort McMurray where inflation for accommodation is atrocious. There's nothing anyone can do about that.

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Heather M, General Manager at Chateau Nova, responded to this review
5 March 2013

Thank you very much for your kind words! I'm glad you enjoyed your stay with us and look forward to welcoming you back again the near future. If there's anything we can do to make your next stay with us extraordinary, please do not hesitate to ask! More

Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 February 2013

Stayed here for a shift due to no camp rooms being available at the camp where my job is. Fellow co workers still continue to stay here every shift. nothing but great service and great food and the rooms are so nice and big.

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Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova, responded to this review
28 February 2013

Thank-you kindly for your review. It is always good to hear that our hotel and staff are meeting and exceeding guests expectations. We look forward to welcoming you back to a Nova property in the future. All the best in your travels - Mindy Smythe More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 of 5 stars Reviewed 19 February 2013

Despite being so far away from everything (except the Airport) my stay at the Chateau Nova has been very comfortable. The lobby is vast and has inviting leather couches, with a partitioned restaurant/lounge off to the right. I stayed in a junior queen suite. There were nice accents in the suite, such as moulding around the ceiling and french doors.... More

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See 8 more reviews by RoomMate82 for Fort McMurray
Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova, responded to this review
22 February 2013

Thank-you very kindly for your review. We always appreciate guests feedback in order to continue to provide our guests the very best experience possible. We have noted your concerns and will certainly address them on our end. I apologise for your needs not being met in the form of a desk in your suite. We do have suites with a... More

Westerose, Canada
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 December 2012 via mobile

Nicely accomodated our dog for a small fee. They even upgraded us. Unfortunately the pet rooms are only available in the smoking ones... And I don't smoke. We ate at the restaurant for supper and both our dishes were quite tasty. Prices were reasonable for Fort Mc Murray area.

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Regi0nalsalesmanager, Regional Sales Manager at Chateau Nova, responded to this review
18 December 2012

Thank-you very much for your kind review. We are always pleased to receive positive feedback when our hotel meets and/or exceeds our guests expectations. All the best in your future travels. Mindy Smythe More

Columbus, Ohio
Top Contributor
76 reviews 76 reviews
27 hotel reviews
Reviews in 32 cities Reviews in 32 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 19 May 2012

We stayed here the night before flying out of Ft McMurray airport, which was right across the street. Everyone was so nice and helpful and the hotel is beautiful. Comfortable beds also. We just left our car parked here while we were gone. Buffet at the restaurant in house. Also washer and dryer available onsite. The also have a shuttle... More

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Calgary, Canada
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 7 May 2012

I am busy professional who travels often to Ft. Mac, and the Nova is my hotel of choice. After a long day, I appreciate how quiet the location is. The rooms are spacious, the beds comfortable and the rooms clean. I like the added touch of the historical photos that decorate the hallways.

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alberta
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 18 April 2012

Clean rooms, friendly staff, most uncomfortable beds in the world, and the hotel is uncomfortably warm. First night here tonight, an this will be my last. Better location is the nomad downtown.

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1 review
5 of 5 stars Reviewed 1 February 2012 via mobile

If you are on a business trip and would like to be near the airport it's a wonderful place to stay. Breakfast lunch and dinner buffets plus reg menu items. I prefer the lounge side since the service is faster. Nice clean and comfortable rooms and at a good price. There is also a well equipped gym and attached steam... More

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Chateau Nova
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Additional Information about Chateau Nova

Also Known As:
Chateau Nova Fort McMurray, Alberta
Address: Mod 3, Comp 9, RR 1 | Fort McMurray Airport, Fort McMurray, Alberta T9H 5B5, Canada
Region: Canada > Alberta > Fort McMurray
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Suites Wheelchair access
Hotel Style:
Ranked #5 of 17 hotels in Fort McMurray
Price Range: $$
Official Description (provided by the hotel):
Our full service hotel is conveniently located by the airport and is within close proximity to all that Fort McMurray has to offer. At Chateau Nova, you will enjoy exceptional rates, welcoming atmosphere, great service and our wide range of amenities. Our location has a great restaurant and lounge as well as meeting space and recreational facilities making our hotel the perfect destination. Join us at our full service hotel for your short or long term stay in Canada’s energy capital. This young and vibrant city is never short of something to do whether you are taking advantage of the prospering oil sands and energy sectors or hiking, canoeing or fishing in Northern Alberta’s great Boreal plain lands. Relax while we make your experience one worth remembering. ... more   less 
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Chateau Nova
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