The rooms are very outdated. The exposed brick was really too "mod" for me. The shower needed to be turned all the way on hot and none on cold to even get a good temperature. The nightstand had a lot of dust on it. The TV channels were good. The bedding again, outdated. The bed was very uncomfortable and I... More

We have 4 children and were accomodated into 1 room for a change which was nice. It was an L-shape so we could put 2 to bed early if we wanted. It was nice to have the different pools in the waterslide park to accomodate all the ages of our children. More

Staff were young, but very professional. Lobby and elevator seemed stuck in time (70s), but all was clean, and the rooms were very comfortable, super clean, and enjoyed the views from large windows. Bathrooms were fine. Beds were comfy. No complaints at all. Would stay here again. Oh - and the best thing about their complimentary breakfast were the waffles,... More

Stayed here last week, rooms were quiet and comfortable lobby looks inviting but the rooms need a little work overall great place to stay! More

Clean, roomy, quiet, easy to locate & located close to a lovely park to stetch your legs after a long journey. More

Looking a little tired with the decor in main entrance. Scruffs and marks on furniture - could use a pick me up. Disliked the brick on the walls in the living area and bathroom. Bathroom very large. Nice to have fridge in room. Staff very nice. Restaurant was okay though needed to hire more staff. Not bad value for the... More

The ambiance of this Best Western is funky in a 60's kinda way. The hotel was probably the nicest place in town when it was built; it's a circular structure which makes the floor layout ununusal. The rooms are comfy (although the pillows were overstuffed for my tastes, but this is true of many BW's.) The bathroom was clean, but... More

I stayed at the Best Western Heidelberg Inn for 2 nights. It was an incredible value for the price paid. Our room, which was listed as a standard, was spacious, clean and comfy. In addition to a queen sized bed, we had a sitting area with a sofa bed, coffee table, full length mirror and armoire that held the iron... More