Upon check in, the front desk staff were very friendly and helpful - especially when I realized i made my reservation for the wrong day.
The room, through small, was clean and comfortable. There was no noise from the highway. The pool and hot tub is in a courtyard and was maintained very well.
The only drawback is if you...
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I recently had to go to Medicine Hat on business and was meeting my daughter on one of the coldest weeks of January with temps going below minus 35. I rented a car from the airport that had no visible cord and was picking my daughter up at the bus depot at 2:30 in the morning and given the bone-chilling...
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Thank you for your comments and kind words. Yes, Alan our Houseman is truly a treasure and we are very proud to have him on board with us. It is the unselfish acts that Alan demonstrates each and every day that we contribute our success to in the hospitality industry. I assure you we will certain pass along your review...
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My husband, daughter and I booked a last minute night at the Best Western Plus in Medicine Hat on Christmas Day. We were pleasantly surprised. We had a two level loft room with two very comfortable queen size beds (one upstairs and one down) and two full bathrooms.
The room was very clean and well maintained. The fridge was a...
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Thank you for taking the time to comment on our hotel. We are glad to hear your stay with us was enjoyable and we certainly look forward to your next visit with us. We have expanded our breakfast once again since your visit as we now offer a "Hot Breakfast" with the welcomed addition of a tastety breakfast sausage. Again...
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Rooms are small and hallways are endless. Very noisy Equipment old.
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When checking in we were told that our originally room we were assigned to had an issue so we graciously accepted an upgraded room...a family room! It was great, more then enough room for my family of five, my husband and I had a separate bedroom from our children. We were very comfortable.
The pool and hot tub on the...
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Thank you for your comments. Yes our family room is an excellent and comfortable room for families and especially mom & dad that like a separate sleeping room. Your comments regarding the pool area and our breakfast attendant are very helpful and appreciated just the same. Hopefully you will come back to see us again soon. It will be a...
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we stayed here for one night. It was right off the road and surprisingly quiet. We had dinner in front of the hotel and it was very good. The breakfast was standard.
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Thank you for taking the time to write a review on your recent stay with us. If you are referring to our next door neighbours “Tumbleweeds Grill” as to where you had dinner, I could not agree more, the food is simply fantastic! One of my favourite places to eat in Medicine Hat, we are very proud to have them...
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If you have to stay here, be weary of dirty carpets, spiders in the bathroom in the ceiling corners, maple bugs and ceiling towel and toilet fixtures. There had been a bathroom flood at one point as the bathroom door was peeling and warped, and the ceiling paint was peeling. Also, if you have any allergies to the smell of...
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Thank you very much for posting your review on your recent visit with us. I have investigated your comments and correct action will be taken to ensure this does not happen again. Your comments bring our short falls front and center and allow us to actively take corrective measures. I can assure you this is an isolated incident and not...
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We stayed at the Best Western Plus for three nights and enjoyed our base of operations while we explored the Cypress Hills and the surrounding area. The beds were incredibly comfy and our unit was roomy with a fridge, microwave, table, chairs, and drawers to unpack. The staff were friendly and the breakfast was great - scrambled eggs, bagels, muffins,...
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Thank you so much for posting your review! We are pleased to here you found our beds comfy, our staff friendly and our breakfast a great start to your day. The Cypress Hills are beautiful this time of year especially when the leaves are changing colour. If you like to ski try and visit us again in the winter as...
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We stayed here during the 2011 Medicine Hat Stampede. It was recommended by a friend in the rodeo business. Our friend had left us a package at the front desk and, when we checked in, the package was handed to me without me having to ask for it. Believe me, that does not happen at many hotels.
The room was...
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Thank you for posting your review on our hotel. Stampede time in Medicine Hat is always a great time for the whole family. Comments like yours put a smile on the face of our entire team. Thank you once again and we look forward to seeing you & your family next year for the Medicine Hat Exhibition & Stampede.
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Night attendent was friendly and helpful. The beds and pillows are very comfortable. Would stay here again!
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Thank you so much for your comments. We are delighted to hear you found your stay with us restful. Be sure to stop in for a visit again soon!
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106 Reviews
