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All 24 Red Deer hotels »

Sheraton Red Deer Hotel

3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada
Hotel amenities
Ranked #16 of 24 hotels in Red Deer
3.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    9
    5
    7
    5
    9
Date Rating
scrappykat01
Calgary, Canada
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed 20 February 2012 NEW

I stayed here for a 3-day conference in Feb 2012. The recent renovations *look* very nice and the rooms were well appointed. The rack rate for this hotel is high (> $200/nt) which suggests that it might attract a high calibre guest, but unfortunately that did not prove true. Noise: Wow, it was loud. There are 2 bars on site... More

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jurajl
Vancouver, Canada
Contributor
15 reviews
4 helpful votes
3 of 5 stars Reviewed 4 February 2012

Sheraton is probably SPGs most inconsistent brand with wide variation between regions (asia vs NA) and even within cities (calgary eau claire vs the cavalier). the rooms here are newly renovated with the standard Sheraton style... so very nice. However bits are still missing.. elevator is in bad shape and the restaurant is just a greasy spoon. Staff is inconsistent..... More

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Katey2319
Calgary, Canada
Senior Reviewer
6 reviews
6 helpful votes
4 of 5 stars Reviewed 20 January 2012

Most will know this property as the Capri Hotel which has now been assimilated into the Sheraton Hotel family. The renovations to this property have certainly added to its appeal. From the hotel lobby to the guest rooms - the improvements are fantastic! Beds were comfortable and the location is excellent for accessing everything that Red Deer and area have... More

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Hawki56
Edmonton, Alberta, Canada
Senior Reviewer
9 reviews
20 helpful votes
3 of 5 stars Reviewed 21 December 2011

The old Capri has a whole new look - and worth a look. Redecorated rooms, great beds and linens, common area upgrades - made for a much improved experience. Meeting rooms were good - private and quiet where we were. Staff needs training though: Check-in lineups on a Saturday afternoon, rooms not ready, people we met changing for parties in... More

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Nritchie5
Toronto, Ontario
Reviewer
3 reviews
17 helpful votes
1 of 5 stars Reviewed 13 November 2011
1
person found this review helpful

I was supposed to stay at the Capri center for a conference from November 16th to 18th however I got a call 3 days before i was supposed to arrive telling me they were canceling my reservation due to their renovations. The director of rooms who called me couldn't tell me the price I would pay at the other hotel... More

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GM-Gil_Vallee, Front Office Manager at Sheraton Red Deer Hotel, responded to this review
22 November 2011

Hello and thank you for your review. It is very unfortunate that we were unable to uphold our commitment of a guest room here at our hotel during your recent conference, and would like to take this opportunity to apologize to you for this mishap. Our hotel is undergoing $10 million in renovations, I am sure you are aware that... More

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frzntundra
Edmonton
Senior Reviewer
6 reviews
11 helpful votes
1 of 5 stars Reviewed 8 November 2011
1
person found this review helpful

Renovations going on, but no one tells you. They go from 8 am to 8 pm. You would think they would let you know when you check in and give you a break on the rate-yeah right. I am paying $199 per night, there is a trade show in town and not a room to be found!! So they have... More

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GM-Gil_Vallee, General Manager at Sheraton Red Deer Hotel, responded to this review
14 November 2011

Hello and Thank you for your review. I would like to take this opportunity to apologize to you that no one told you our property is undergoing an extensive $10 Million renovation. We are in no way trying to hide the fact that the renovations are happening with messages on our website and online booking tool, signage in the lobby... More

robcarstensen
Edmonton, Canada
2 reviews
1 helpful vote
2 of 5 stars Reviewed 27 September 2011

I was staying at the Capri for a conference. They are currently undergoing renovations so the main lobby and elevators look like a construction zone. The newly renovated rooms however are beautiful with comfortable beds. However the temperature controls in my room did not function and my room has very very warm. Uncomfortably warm. I went down to the front... More

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GM-Gil_Vallee, General Manager at Sheraton Red Deer Hotel, responded to this review
29 September 2011

Hello "robcarstensen" Thank you for your review. I am sorry to hear that there were issues with the heating and cooling system in your guestroom. Rest assured that these inconsistencies are being addressed as a part of our $10 Million renovation. I am shocked to hear that a member of our team said there was nothing they could do; this... More

ekelly75
Calgary, Canada
2 reviews
5 of 5 stars Reviewed 26 September 2011

We have 4 children and staying at a hotel can be a...challenge! Our stay at the Capri was absolutely fabulous. We had a beautiful corner suite, they brought in an extra mattress for the kids and it was great. The food was excellent as was the service. My husband and I went to the lounge for a light snack quite... More

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GM-Gil_Vallee, General Manager at Sheraton Red Deer Hotel, responded to this review
27 September 2011

Hello Kelly Family! I am very happy to hear that you enjoyed our newly renovated corner suite; this room type is one of my personal favorites. We strive to meet and exceed our guest’s needs on a daily basis. I am please to hear that our lounge's kitchen stayed open a few extra minutes so that you and your husband... More

Nikaworld
Calgary, Canada
2 reviews
3 helpful votes
1 of 5 stars Reviewed 20 September 2011
1
person found this review helpful

We look up online to booking this hotel for special bd gift. And better dont drive dicrect to Edmonton so we stop for 2 night. The reception wasn't said the hotel have be construction was surprise don't say anything just give the key that it's VERY WRIED. Early Sunday morning very noise from almost every floor drilling( we check in... More

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GM-Gil_Vallee, General Manager at Sheraton Red Deer Hotel, responded to this review
27 September 2011

Hello, Thank you for your review. I am disappointed to hear that you were unaware of our renovations until you arrived. We by no means are trying to mask the fact that our hotel is under renovation, in fact we are quite excited about the renovations. Our website, and online booking engine all make mention of our renovation, we also... More

Pom0
Ottawa, Canada
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 19 September 2011

Clean & beautiful room with 3 sitting chairs. Lots of deferent bar & lounge. Nice dining room. Plenty of parking space More

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GM-Gil_Vallee, General Manager at Sheraton Red Deer Hotel, responded to this review
27 September 2011

Hello "Pom0" I am thrilled to hear that you enjoyed your stay with us! I wanted to take this opportunity to thank you for your patience in our renovation process. Our renovations are nearly complete; we look forward to having you back and showing off our newly renovated hotel! Thank you once again for your positive words, GV More

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Sheraton Red Deer Hotel Also Known As

  • Capri Centre Hotel
Address: 3310 50 Avenue, Red Deer, Alberta T4N 3X9, Canada

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Sheraton Red Deer Hotel
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