Thank you for your respone to TripAdvisor about your recent stay with us in Kamlloops, we try to look after our guests and take all comments seriously to try to improve our selves. We hope you have a good trip and that we will see you again in the future. Bob Silverson, Manager More

Thank you for your comments, we are planning some updating to the exterior now that all the beds and TV's have been replaced and as soon as the bed linens & drapes are replaced. Hope you had a great trip and that you will see the changes next time you are in Kamloops. Bob Silverson, Manager More

Thank you for your comments, we appreciate all responses even when they are uncomfortable to hear. You should have been told when you made your reservation that pets cannot be left in the rooms when you go out as the animals usually are unhappy when being left alone and can disrupt other guests. When you spoke to me about the... More

Thank you for your response and the fact that you like our TV, we are presently replacing all our TV to flat screen that will be even better. We are making changes to our rooms which I hope you will enjoy next time you are in Kamloops. We did have problems with our snow removal this year and are just... More

Thank you for your comments, we have had a lot of construction going on and we will see it completed soon. The renovations at Denny's are finished and the comments from guests have been great. Although some parts of our hotel are dated, our beds are new and the rest we are working on with new things happening all the... More

Thank you for sharing your thoughts, I am fortunate to have very good staff which has been particularyly appreciated during Denny's construction and our present city work. Denny's is opened now and looks great and the city will have our entrace looking better than ever within the next few days. The funny smell I can only hope was something from... More

Thank you for taking the time to review our Inn & Suites, we are an older hotel but work hard to keep it clean and comfortable for our guests. You were on the second floor which is one of the reasons why we do not have an elevator as when we were build they were not popular. Your luggage rack... More

Even though your comments are not pleasant to hear, I do appreciate your taking the time to share them with us so that we can try to do better,Our hotel is an older one by today's standards and yes we do have a newer building that some people really like but we also have a different rate for thiose rooms.... More

Thank you for taking the time to review our property, we know we are not fancy but the staff works hard to look after our rooms to make sure you are comfortable. We are presently replacing all out TV's to flat screens and will soon be replacing our duvets and drapes. We are constantly working on the property but will... More