Slept like a baby, wonderful soft beds, great service at the front, clean spacious lobby. Each room has its own little balcony to sit off on, price was $132.00( give or take a bit) a night but well worth what we spent. Close to so many of Vancouver Island's main attractions like Horne lake caves, and many others. I walked... More

In April we stayed at the Best Western Northgate Inn for two weekend nights as part of a group travelling with a youth sports team. We paid $175 per night (all in, including taxes) for a one bedroom Jacuzzi suite. While we didn’t have a major problem with the hotel, we had so many minor annoyances that, given the choices... More

I particularly like this hotel because smoking is permitted on the balcony. If there was a downside to this hotel, it would be that it lacks any view and it is a bit pricey for what you get. That being said, it is very clean with lots of amenities and looks modern in the common areas and the room.

We like BW Hotels since they went independent. the rooms seem larger and the beds are great for sleeping, very comfortable. This hotel was in a great location. Walking distance to our friends place and 2 blocks away from a nice pub for dinner. One thing I don't like is the bathroom light and fan on one switch. Very noicey,... More

Front desk was somewhat friendly. Had booked over a month in advance, hotel was full (apparently) Ended up with the room beside the bar (112). Was very loud drunks outside both nights. Second night we were told they could bring us a WHITE NOISEMACHINE?? Breakfast - basically nothing. Juice machines broken, could have provided juice boxes or something, apparently they... More

I have stayed here several time when I have been in Nanaimo over the past few years. The staff are very friendly and the room are comfortable and clean. only downside was the traffic noise as it is just off a busy street. The breakfast was good.

We stayed here 3 nights and found this motel to be an excellent place to tour from. The staff was very friendly and helpful, the rooms were spacious and clean, and the stay was quiet. We ate in nearly restaurants, and there were numerous, from fast food to fine dining. We will certainly stay there again.

Nice clean motel, only real criticism is the uncomfortable pillows, strange little cuboid things. Location is great for commuting down the island, close to the highway and the ferry to Vancouver. The restaurant was very sparse at night, we didn't eat there because there were no other patrons in there instead went down to the pub which was a busy... More

Excellent stay, rooms clean and bright, staff very friendly and knowledgable. Pub food and breakfast delicious. Will definetly stay here again and will recommend to friends/family. Front desk clerk Victoria did an excellent job when taking reservation and was very helpful at check-in.