The check-in was quick and efficient and the recommendation for a restaurant (at our late arriving hour) was excellent. The room was quiet, clean and comfortable so no complaints. I thought the price we paid was a little more than I would have expected given the off-season and the memberships we have but they certainly gave us a good breakfast!

I considered a below average rating because of the Plus status of this hotel. In my opinion when compared to other BW Plus properties this one does not meet that standard. The hotel was clean and the staff very friendly but like other comments the rooms are really dated. On the Friday night there was a loud sports team staying... More

We took a drive through the Okanagan wine country over the weekend. there are so many great wineries there one could get lost!. We checked in at the best western hotel in Penticton and were pleasantly surprised. The lobby was well organized and the check in was fast and efficient. We had a nice room with a sitting area, nicely... More

We go to Penticton often and have had some negative experiences at other hotels. Never at this one. It has all the comforts of home, an engaged and welcoming staff and lovely grounds. I was delighted to see outdoor movies for children in the evening last year (even though we are empty nesters) the barbecue area is beautifully maintained and... More

Upon check, "the hotel dog" was behind the front desk barking and it was really annoying and unprofessional. Then we had friends trying to phone us at the hotel and they were told that we weren't checked in. The rooms were clean but very dated. The hotel exterior has paint peeling and kinda looks tacky.

Our family of six stayed for our summer vacation. We loved it! The room had 2 separate rooms for our children to sleep in (2 in each room). It is a motel style hotel so my husband and I got to sit right outside our room on our balcany and enjoy some BC wine while we knew our children were... More

good value ( in off season ) . a little pricey in high season. but thats penticton. the front desk manager, KELLY, gave us a free upgrade to a king bed. ( never hurts to ask ) . had a great sleep. enjoyed the hot tub, nice and big, & nice and hot . there are not a lot of... More

My husband and I just spent 2 nights here while my mother-in-law was in hospital and we were very impressed with the room, the service and the great breakfast. We arrived late Sunday night and were given a king room which was clean and the bed was super comfy! 2nd night we moved to a 1 BR suite which again... More