We stayed for 4 nights in May and had a room on the 2nd floor opposite the ballroom. Our room was spacious, very very clean and really peaceful, we didn't hear any noise from the neighbours or in the corridor. The included in room wifi was fast and reliable. The only minor negatives about the room were the carpet is... More

The staff was friendly. But the condition of the hotel needs to be kept up better. The carpet in the halls looked dirty. The carpet in our room was stained and ripped in several spots. The tiles in the bathroom didn't match. The base of the lamps were filthy. The ceiling had holes and water spots. We had a skylight... More

Great clean, friendly, modern, and convient location. We did a 'park and cruise' with an overnight stay, and it was cheaper than parking the car for a week at the cruise terminal. The hotel includes a free shuttle to the terminal, but not back to the hotel. A taxi was $15 dollars and change, plus a tip, back to the... More

Stayed a few nights in this little gem. Check-in was greeted with great staff that did all they could to welcome you. Room and bed were great. Had a great breakfast in the morning. The only complaint I would have would be the noise if your room is on the street side. If staying, ask to be on the opposite... More

This Holiday Inn Express location is very good - easy to take bus to travel to most downtown areas. The staff, especially at front desk, was extreme friendly and helpful when we asked the directions and guide for taking buses and some interesting points. This was our first time visiting Vancouver but only stayed one night. This hotel staff was... More

I was traveling on business to this location and was pleasently surprised as I had not stayed in Holiday Inn in the past. I arrived after 11pm and the first front desk represenative Joshua was absolutely delightful for that time of evening, so much so that I struck up a conversation with him about his culinary career. The next day... More

I have been staying with the hotel for many years now, I also know the manager even when he peviously worked at the holiday inn on broadway. I am a very simple person and enjoy my stays when ever I stay with the Inn. I use the inn since it is very handy for whatever I have to do in... More

My stay at the Holiday Inn Express in Vancouver could not have been better. I had an excellent experience, everyone was so friendly an helpful. I would recommend this hotel to anyone who is planning on visiting Vancouver. It is close by to restaurants and the shopping mall. The onsite restaurant and continental breakfast had a variety of food choices... More

Very good customer service. The hotel provide free underground gated parking which was one of my biggest factors to choice this location. I really liked the fancy lobby area. I had an issue with the TV but the staff was very friendly and tried to resolve the problem as soon as possible.