I've stayed at this hotel twice. The first time was in November 2011, and the second time was in February 2013. I liked it enough the first time to stay again. This hotel is clean, and quite conveniently located in downtown Victoria. The central location is very convenient if you are travelling by public transit from Swartz Bay. This hotel... More

We recently stayed at this centrally located hotel and although we knew it had a night club next door, and the block it is on looked a little dodgie, our room was really quiet, clean, and comfortable. The room was oddly shaped but well appointed with plenty of extras (ear plugs, laptop bed table, clean cover on the remote, water... More

We rode our bikes from the Victoria ferry at Swartz Bay to downtown Victoria, and it was a great cycle. I had booked the room ahead of time and the room was ready when we arrived. As the location is right in the downtown, with easy walking to all we wanted to see, we put the bikes away for the... More

Highly recommend this hotel to all. It is conveniently located in downtown Victoria, you can walk to pretty much anything. Nice rooms, & a good restaurant attached to hotel. We were there with alot of family & everyone liked it.

I stayed here for 4 days at the beginning of June for business/holiday combination. The best two things about the hotel were its location and its service. All but one staff member was helpful, friendly, and professional. It is perfectly situated for downtown accessibility, which is where so many good restaurants and shopping are located. It's close to the harbor,... More

I stayed at this hotel for the first time for 4 nights in May. The location is absolutely great, within walking distance to anywhere downtown. The room was very clean, the bed especially comfortable. I liked the convenience of the soap, shampoo and conditioner dispensers in the shower. It is necessary to place your room card in the elevator slot... More

Stayed here for the weekend as part of a sports club group. The location is excellent, right in the heart of downtown Victoria. There are many cafes, eateries, eclectic stores and even a mainstream mall within a block or two. Despite the location, it was remarkably quiet although the adjacent Paparazzi nightclub could be heard faintly into the wee hours... More

Friendly staff at check in, average when checked out, just all about business. A smile and a little charm goes a long way... . Room was clean, albeit old fashioned in style. I enjoyed a very large suite, which was great. The only true downside to the Carlton Plaza is the exercise room. That is one sad place. I hope... More

Stayed at this hotel with kids. You can get a kitchenette if you want to make some simple meals rather than eat out all the time. Rooms are clean and comfortable. The staff is very helpful and pleasant. We walked to the museum and the Imax easily from this location in less than 15 minutes. Good price for this pleasant... More