The staff are friendly and always willing to help out. The rooms are nice and very clean. Never had a bad stay :-)
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- Helms Hotel Victoria
- Helms Inn

The staff are friendly and always willing to help out. The rooms are nice and very clean. Never had a bad stay :-)
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We stayed here for 3 days for a Christmas show in Nov. The room was clean and it was very handy to have the kitchenette (we kept milk in there for cereal and ice cream for pigging out at night). Bathroom as a little on the small side but definitely adequate. Front desk staff was always very pleasant. Husband commented...
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Well the hotel itself seen from the outside really does not describe the interior. The buildingd a pretty old but the inside is fairly new and very well renovated with a modern twist that fits very well with the old. The room I got was not huge but was good enough for one person with a small kitchen with granit...
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As the Manager of the Helm's Inn, I would like to first and foremost apologize for the lack of service during your stay. The regular housekeeping service you received during the first part of your stay is much more in-line with the standards we strive to achieve. It seems that a mis-communication between staff led to your daily housekeeping service...
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We stayed for three nights and the large king size bed was very comfortable. The bathroom was fine apart from the lack of space around the sink to put any toiletries. The kitchenette is very well stocked and the fridge is a great size. We had a large room on the first floor wtih a small dining table and two...
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My parents have stayed here during their annual visit to Victoria twice now, and it will likely be their regular spot from now on. The location really can't be better - easy walking distance to the Inner Harbour and downtown; the Royal BC Museum next door; 180-acre Beacon Hill Park across the street; and 10-15 min walk to stunningly scenic...
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I was traveling with my 85 year old mother and we were given a ground floor 1-bdrm suite that met our needs perfectly. If traveling with someone who doesn't do stairs very well, be sure to ask for this as there are no elevators. The beds were great, the kitchen was surprisingly large and well equipped and the price was...
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The location was great and the room was overall nice and clean. But the shower drain was totally plugged, and I had to pull out a long handful of gucky hair, bit by bit, before it would drain. Yech! And make sure you get one of the rooms with balcony or patio. Ours had only windows that looked out on...
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It is with all sincerity that I offer my deepest apologies that your recent stay with us was unpleasant. I have addressed this issue with our Housekeeping Supervisor, and with the housekeeping staff themselves as well, to be certain that this rare lapse in standard will not happen again. I hope that you will contact me personally, so that we...
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Very nice hotel with large, clean and well decorated rooms. Ours with a all you need ktchenet. No restaurant on site but very close by and you have the option of cooking yourself your meal with the well equiped kitchenet. Right across the entrance of Beaconhill Park if you really enjoy a stroll in the park or need some open...
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I have been staying here at the Helm's Inn for nearly two weeks. I'm visiting Victoria while taking a class at the University of Victoria. Helm's Inn is clean and quite with friendly and helpful staff. I have rented a suite with a kitchenette witch is perfect for longer stays. The location is wonderful, close to the inner harbour and...
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We stayed at the Helm's Inn for one month. It was a modern, lovely suite and Chris the manager was very hospitable and helpful. I highly recommend this place. It's also considerably less expensive than many hotels but equally as nice.
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