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Pinnacle Hotel Whistler

3.5 of 5
4319 Main Street, Whistler, British Columbia V0N 1B4, Canada (Formerly Whistler Pinnacle Hotel)
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Pinnacle Hotel Whistler
Ranked #9 of 54 hotels in Whistler
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432 reviews from our community

Traveller rating
    212
    164
    44
    9
    3
See reviews for
Families
76
 
Couples
220
 
Solo
16
 
Business
20
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 20 May 2013 NEW

The high ceilings in our fourth floor room and great view of the mountain made the room seem even roomer. The staff were very friendly and helpful. The location was close to the village stroll and all the shops but far enough away that we weren't bothered by the noise of people on the streets at night. Loved the in... More

Was this review helpful? Yes
See 4 more reviews by EthelAldea for Whistler
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this review
22 May 2013

Dear EthelAldea, Thank you so much for your wonderful review. I'm so glad to hear that you enjoyed all the aspects of your room and the location of the hotel. We look forward to welcoming you back! Patrick Renny Assistant Hotel Manager More

New York City, New York
1 review
2 of 5 stars Reviewed 18 May 2013 NEW

I couldn't even get someone on the phone to inquire about booking a room. They put me on hold forever and didn't even bother to come back to let me know they were aware I was waiting. I hung up three times and called back but to no avail. For the rates they charge, this is embarrassing.

Was this review helpful? Yes
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this review
22 May 2013

Dear Lilybethmckenzie, I'm so sorry to hear that you were kept on hold and that our agents were not responsive in a timely fashion. We make every effort to answer our calls in a timely manor and reduce the hold time. Unfortunately being a small boutique hotel we have a small staff. At times the volume at the front desk... More

Denham, Bucks.
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

We stayed here for a week, between seasons, visiting a family member who was working in Whistler. Very convenient location for all amenities. We chose well, the room was all we needed, especially the kitchen as we catered for ourselves a couple of evenings and cooked our own breakfast every morning. The jacuzzi bath in the room was interesting but... More

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See 3 more reviews by Suevoyager for Whistler
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this review
19 May 2013

Dear Suevoyager, Thank you so much for the great review. I'm glad to hear you enjoyed a nice bike tour while in Whistler. I will review with our maintenance team your comment regarding the curtains. I look forward to welcoming you back! Sincerely, Patrick Renny Assistant Hotel Manager More

Batemans Bay, Australia
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 27 April 2013

We only stayed one night here but found it was within a very short walking distance to the village. Our room had a Jacuzzi which we did not use. When we checked in we could not get our key to work, but it was soon fixed. However, the temperature in our room was so hot it was uncomfortable. It was... More

Was this review helpful? Yes 1
Ancaster, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 April 2013

We have many reasons why we stay at the Pinnacle. The staff is very friendly and helpful. The room is always immaculate after housekeeping comes by. The location is great - a shuttle bus right outside the door or a short walk to or from the gondolas. The stores are all within walking distance and the grocery store has very... More

Was this review helpful? Yes 2
Sweden
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 15 April 2013

We stayed only for one night during our summer vacation, but we were really satisfied with our stay. The location is great, close to the village, and the room was spacious with jacuzzi. The staff was friendly and we even got a room upgrade for free. And on top of all this, the price was quite cheap, so if you... More

Was this review helpful? Yes 2
Knoxville, IA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 April 2013

We were welcomed by a very nice gentleman, Patrick, and things went very well from then on to the time of our departure. He explained our booking and gave us the features of the hotel, a map of Whistler Village, and asked if we had any questions. The entire staff were very helpful during our entire stay. The room was... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed 12 April 2013

This little hotel was a great place to stay. To start with we were able to check in at 10.30am which was so lovely. The guy at front was a great first impression. The room was clean and the lounge area and kitchen were Good, we cooked a couple of times. We were on the fourth floor with a view... More

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Dorset, UK
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 April 2013

We stayed here for 10 days over Easter and had a fantastic time. The hotel was a pretty cheap find through expedia, and we were extremely pleased with the room. It packed in a bathroom with large shower, kitchenette with large fridge and freezer, jacuzzi bath, large bed, large tv with fireplace, sofa, coffee and dining table, with a balcony.... More

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Portland, Oregon
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 April 2013

Very happy to have found this hotel at the last minute for a fairly low price compared to the other hotels in the area. Impressed with the clean rooms and impressed with the friendly staff. Will definitely stay here in the future.

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travellers say

  • Friendly and helpful(8)
  • Hot tub(6)
  • Desk staff(6)
  • Full kitchen(4)
  • Gas fireplace(4)
  • Very friendly(4)
  • Flat screen TV(3)
  • Good value(3)
  • Would highly recommend(3)

Additional Information about Pinnacle Hotel Whistler

Address: 4319 Main Street, Whistler, British Columbia V0N 1B4, Canada (Formerly Whistler Pinnacle Hotel)
Phone Number:
Region: Canada > British Columbia > Whistler
Amenities:
Bar/Lounge Fitness Centre Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotels in Whistler
#5 Best Value Hotels in Whistler
#15 Family Hotels in Whistler
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
The Pinnacle Hotel Whistler
Pinnacle Hotel Whistler

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Pinnacle Hotel Whistler
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