We hadn't been at this hotel for a few years. Apparently this hotel was renovated a couple of years ago, with a new foyer, dining room, and wing of rooms; and it is all non-smoking. Our room was clean, roomy, well furnished and stocked. The staff were friendly and efficient; we used the free shuttle to the airport. Only downside... More

The staff at the hotel are extremely helpful. The hotel is pet friendly. Stayed in a convenient room on the ground floor. Can be quite loud because located in busy area. Clean, comfy king sized bed. Only downfall was the restaurant. I ordered a chicken caesar salad which was quite pricey. The chicken was precooked and barely warmed, probably microwaved.... More

Have stayed here over the years with family and ourselves. We like the location, as it is one block from Olive Garden and Red Lobster, and another block to the Polo Park Mall, and a bit further to the movie theatre, along with several other restaurants in close vicinity. Like it as it is privately owned and they try hard.... More

Stayed at this hotel late November 2011. The hotel presented well when you enter. Spacious lobby, clean and quick service checking in. The room was average and could have been cleaned better. Room service dirty plates were left out in the hallway for the better part of 24 hours. The restaurant (breakfast) was fine. Good service - bacon and eggs... More

We stayed here for a night's getaway and it was great! Friendly staff, good location, freshly remodelled rooms, clean room, quiet night, and great pool area. Would definately recommend this Wpg hotel to visiting friends and family. More

used to stay there all the time, have not been there for a while. They renovated it all, new beds, new linen, new room decor, new entrance new bar, new name on Teddy's Restuarant...... absolutely amazing More

The staff was okay and the food was edible, not much more than that. I went down to breakfast an hour before my meeting and was late for the meeting, that's how long it took to get seated. My room was sort of clean, but the floor looked like it could be vacuumed more thouroughly. There was a bug on... More

Lovely modern lobby; great Thanksgiving meal; friendly staff, chic bar alcove by a fireplace. BUT dingy room, badly cooked breakfasts, dirty halls, and piles of beer cartons and empties right beside the bar nook. Very uneven quality. Attention is clearly not being paid to the details. The "business centre" was two desktop PCs, screens facing the lobby, right beside the... More

THIER CUSTOMER SERVICE IN THE RESTAURANT SUCKS BIG TIME I have worked near the Viscount for 5 years and go there on a very regular basis to have breakfast with my spouse. I bring dozens of people there and know some of the servers by name. I go there often for lunch with my co-workers, friends and relatives and up... More