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Hilton Saint John Hotel Reviews, New Brunswick

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All 20 Saint John hotels

Hilton Saint John

3.5 of 5
1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
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Hilton Saint John
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Ranked #4 of 20 hotels in Saint John
4.0 of 5 stars 178 Reviews
Most recent review
“Nice big rooms. Convenient location”
4 of 5 stars Reviewed 15 June 2013
RichA252 Charlottetown, PE
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178 reviews from our community

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Charlottetown, PE
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
57 helpful votes 57 helpful votes
“Nice big rooms. Convenient location”
4 of 5 stars Reviewed 15 June 2013 NEW

Stayed here while attending a swim meet. First time at the Hilton; previously have stayed at the Delta which is also connected to the inside walkways that allow you to get to the pool and Harbour Station without going outside. Friendly staff; easy checkin. Room was quite large (with 2 queen beds). Beds were comfortable. Room also had fridge and... More

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review
17 June 2013

RichA252 Thank you for giving us your feedback on your recent stay during the Swim Meet at the Canada Games Aquatic Centre. We are very pleased that you enjoyed the size, comfort, and furnishings of our guest rooms. Also the convenience of walking through the interior pedway to the Aquatic Centre. The underground parking adjacent to the hotel is not... More

Wedmore UK
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
2 helpful votes 2 helpful votes
“Very good hotel but poor restaurant experience saved by reception staff”
4 of 5 stars Reviewed 13 June 2013 NEW

Arrived late off the Digby Ferry and reception manager was excellent putting us in a dockside room which was exceptionally well furnished. We went to dinner and were amazed when 6 of the main dishes were not available because we were told the restaurant had been busy - this I could accept if some additional items were offered ( which... More

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review
17 June 2013

MGWedmoreUK Thank you for taking the time to write and give us your feedback on your recent stay with us. We apologise for the lack of options on the restaurant menu. As you correctly point out, a hotel of our stature should not permit this to happen. It is unacceptable and a review has been done to ensure availability of... More

Boston, United States
1 review
“St. John NB”
5 of 5 stars Reviewed 10 June 2013

Lovely hotel in a great location for a first time expereince of St. John New Brunswick. Would definitely use again. Close to everything and everything was convienent and we had a great view of the harbour. Everyone made our visit special.

Review collected in partnership with Hilton Hotels & Resorts

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review
13 June 2013

Jane L Thank you for your very favourable comments. We are delighted that your first visit to Saint John and experience at the Hilton was an enjoyable one. We are also pleased that you were able to take advantage of the hotel location and enjoy the wonderful harbour views. We hope we will have the opportunity to welcome you and... More

charlottetown, Canada
1 review
“No Value for the Price”
3 of 5 stars Reviewed 3 June 2013

My family and I stayed at this hotel and found that the quality for what we paid for was simply not there. Food was over cooked and over priced. Portions are small in comparison to price and quality simply did not compensate for that. Rooms are nice but musty....Staff are friendly and there is no free parking so checking in... More

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review
5 June 2013

Leslie H Thank you very much for taking the time to give us your feedback. We are sorry that we were unable to delivery the levels of service you expected during your recent stay. We are very apologetic for the food quality and your comments have been raised with our Culinary team. We do not own the parking garage adjacent... More

New York City, New York
Top Contributor
183 reviews 183 reviews
119 hotel reviews
Reviews in 93 cities Reviews in 93 cities
56 helpful votes 56 helpful votes
“Great stay”
4 of 5 stars Reviewed 30 May 2013

I stayed two nights in this well situated smaller Hilton property in St. John. Very pleased with the room and the common areas and staff. There is a mid 80s era mall walking distance with a great brewhouse and other eateries or you can walk a few blocks to many dining options in the historic part of downtown. Nice gym... More

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review
3 June 2013

Flipper95 Thank you for your very positive feedback on your recent 2 night stay with us. It is very pleasing to hear that our staff went out of their way and that you enjoyed your breakfast at the York Bistro. On your next visit to Saint John we hope to have the opportunity to welcome you as our guests once... More

Montreal, Canada
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
“Proof that service is almost everything”
4 of 5 stars Reviewed 27 May 2013

I should have been utterly disappointed by my recent two night stay at the Hilton Saint John: I did not get the room with harbor view that I had booked. The wait for the elevators between my room on the 11th floor and the lobby was endless at time (more than 10 minutes on some occasions). The access card for... More

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review
3 June 2013

Paul603 Thank you very much for your very balanced feedback on your stay over the Victoria Day weekend. We are sincerely apologetic for you not receiving the room type which you had requested. Also for the long wait times at the elevator and key card difficulties. We understand how frustrating this can be. Despite the problems you encountered, we thank... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Lovely Hotel”
5 of 5 stars Reviewed 21 May 2013

We love to stay at the Saint John Hilton. It is a wonderful hotel that is clean and well cared for. The front desk/restaurant staff were wonderful and very happy to help with any questions/concerns that we might have. Lovely place to stay and will definitely stay again.

Review collected in partnership with Hilton Hotels & Resorts

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review
23 May 2013

BeaMac Thank you for your very kind comments on the Hilton saint John. In particular we are grateful for your acknowledgment of our front office and restaurant staff. We are very pleased that you enjoyed your stay with us and hope to have the opportunity to welcome you again as our guest very soon! With kindest regards..Dermot More

bridgetown, Canada
1 review
“Vacation”
5 of 5 stars Reviewed 16 May 2013

I definitely would recommend the Hilton in St. John to anyone that is looking for a central location. It is within walking distance to the Market Place, several quaint pubs/restaurants. The view of the harbour and or City is amazing. The staff is friendly, willing to accommodate anything you request. The rooms are clean as well as the linens. It... More

Review collected in partnership with Hilton Hotels & Resorts

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review
22 May 2013

Doreen S Thank you very much for taking the time to give us your feedback on your recent stay. It was wonderful to hear how you enjoyed your experience at the Hilton. The views of the harbour are indeed wonderful, and as you mentioned, our location allows you to walk to all attractions in the Uptown area. Especially pleasing to... More

New Brunswick, Canada
1 review
“excellent service at Hilton in saint John”
5 of 5 stars Reviewed 14 May 2013

I was very impressed with the Hilton in Saint John New Brunswick. The staff were absolutely wonderful and the hotel was very up to date in furnishings and clean. I stopped into the bar for a drink and the staff in the bar were also awesome! I would definitely stay there again!

Review collected in partnership with Hilton Hotels & Resorts

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review
22 May 2013

Darlene W Thank you very much for your very generous comments. We are delighted to hear that you had such an enjoyable stay with us. The team at the York Bistro + Pub are proud to hear that you were ade to feel so welcome...and we hope to be able to welcome you again very soon on your next trip... More

Ottawa, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
“Amazing as usual!”
5 of 5 stars Reviewed 13 May 2013

I don't think that one can ever be dissapointed when staying at a Hilton. The service was excellent, the staff were friendly and helpfull. The room was great and clean. Had a king size bed and a couch, a work desk, a tv, microwave and fridge. Too bad we were only staying 1 night. Had breakfast in the restaurant and... More

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review
14 May 2013

JsHappytravels Thank you for taking the time to tell us about your recent stay. It is wonderful to hear that you had just an enjoyable visit. We very much appreciate your positive comments on the overall service. Our culinary team are very proud of the breakfast buffet at the York Bistro..Chef will share your experience with his brigade! Regarding your... More

 
 
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Hilton Saint John
4.0 of 5 stars 178 reviews
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Additional Information about Hilton Saint John

Also Known As:
Hilton Saint John Hotel
Hilton Saint John Hotel Saint John
Hilton Hotel Saint John
Saint John Hilton
Hilton Saint John New Brunswick
Address: 1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
Phone Number:
Region: Canada > New Brunswick > Saint John
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Saint John
#7 Family Hotels in Saint John
Price Range: $$
Hotel Class:3.5 star (3.5*)
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Hilton Saint John
1 Market Square
Saint John, New Brunswick E2L 4Z6
Canada
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