My wife and I really enjoyed the hotel and other than the three flights of stairs with luggage and parking (more on this later), we feel it was a great hotel with very helpful staff from Grace and her room attendants to the bar staff. To begin you will check in at the bar on the street level. You will... More

I booked The Franklin over the net. I had read the varying reviews but as it was during the George Street Music festival, and I had left it rather late, spaces were hard to get so I booked it with fingers crossed. I wanted to be able to walk to the festival and around downtown and not have to drive.... More

My family and I visited St John's over the May long weekend. We booked two rooms and found both of them to me quite lackluster for the price we were paying. In my room, the TV was filthy with greasy fingerprints and had a hole punched through the bathroom door with a giant hole in the bathroom ceiling. When I... More

After a terrific two weeks staying at lovely inns and and guest houses in Newfoundland and Labrador, we found ourselves at the Franklin Hotel in St. John's. We had tried to get into other properties, but vacancies were hard to come by in August. After finally locating a street parking space three blocks away (The hotel does not have its... More

If you're looking for an ideal hotel location for your St. John's vacation, this hotel should be your first choice. I would stay here again for this reason alone. There are many great restaurants, minutes from the hotel. The room was clean BUT I needed to overlook the fact that the second queen-sized mattress and box-spring did not sit in... More

Our room was large and contemporary. John Frankin was so friendly and recommended our day hike to Signal Hill. Great location!

I stayed here for a 2 night business trip. The hotel and bar downstairs are great - refined but cozy with a nice warm ambiance. Don't stay here if you want a full-service hotel with room service, concierge, etc., but if you just want a nice, well-equipped room within steps of some of St. John's best restaurants, bars and shops,... More

Our room had been recently renovated and provided everything we needed. The upscale shower was very enjoyable, as were the dual sinks. Our room was at the front of the hotel, but we could not hear the traffic from Water street. A-OK.

My girlfriend and I stayed here on New Years Eve. We called to check in around 2pm and were told it would be another hour while they finish cleaning the room. Fair enough. We showed up at 3 and the room still wasn't ready. There is no front desk for this place - you stand at the bar of the... More