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All 19 St. John's hotels

Fairfield Inn & Suites St. John's Newfoundland

2.5 of 5
199 Kenmount Road, St. John's, Newfoundland and Labrador A1B 3P9, Canada (Formerly Travellers Inn St. John's)
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Fairfield Inn & Suites St. John's Newfoundland
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Ranked #17 of 19 hotels in St. John's
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38 reviews from our community

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Traveller rating
    7
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Date Rating
St. John's, Canada
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 16 May 2013

The hotel opened on a Tuesday and myself and 2 kids age 3 1/2 & 4 1/2 stayed there that weekend. Beautiful lobby, friendly staff upon check-in. Stayed in room 231 with 2 queen beds. Lots of space in room. Loved the colours on the wall and the decor. Microwave, fridge & Keurig in room was great. Beds were very... More

Was this review helpful? Yes 1
See 6 more reviews by Tracey H for St. John's
La Ronge, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 19 October 2011

I stayed in the summer and the room was boiling! There was a fan and the window could open, but those don't help with humidity. The pool is outdoors, which is okay when the weather is hot. The hotel is in a decent location, near malls and food, but not really close to downtown, airport, or tourist attractions.

Was this review helpful? Yes 2
See 4 more reviews by Gulliver80 for St. John's
Canada
Top Contributor
50 reviews 50 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 12 August 2011

Place is worn and is in line for a needed renovation. While the place is not dirty, it does not feel clean due to the age of the rooms. We had an issue with a date-change for one of our nights, and the booking company would not do anything for us. Erin on the front desk helped us and we... More

Was this review helpful? Yes 2
See 2 more reviews by suprgrover for St. John's
TravInnMgr, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this review
16 August 2011

Valued Guest. Thank you for taking the time to complete a review using Medallia regarding your recent stay at the Travellers Inn St. John’s. I do appreciate you taking the time to do so. It is through feedback and input from our guests that we are able to improve and provide a positive and memorable experience each and every time... More

Sherbrooke, Canada
Top Contributor
62 reviews 62 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 11 August 2011

A two storey hotel, roomy accomodations, my room had no fridge (but some do). It is priced below the $100 mark and provides what is expected: clean room, clean linens and towels, air conditioning and good customer service. Restaurant on premises. Can get noisy at times: swimming pool and children. Hotel is located about 5km from downtown St. John's, so... More

Was this review helpful? Yes 1
TravInnMgr, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this review
16 August 2011

Valued Guest Thank you for taking the time to complete a review using Medallia regarding your recent stay at the Travellers Inn St. John’s. I do appreciate you taking the time to do so. It is through feedback and input from our guests that we are able to improve and provide a positive and memorable experience each and every time... More

Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 August 2011

The internet booking was a mess. Nothing was as requested. We needed two double beds and got one and a pull-out couch. However the people were lovely, and as helpful as possible under the circumstances. The room was very clean, which overcomes a lot of sins.

Was this review helpful? Yes 2
TravInnMgr, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this review
16 August 2011

Valued Guest. Thank you for taking the time to complete a review using Medallia regarding your recent stay at the Travellers Inn St. John’s. I do appreciate you taking the time to do so. We do pride ourselves on our cleanliness and our housekeepers take great pride in their work. It is through feedback and input from our guests that... More

Toronto
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 27 July 2011

There isn't one thing I can say that was positive about my stay at "The Travellers Inn." The room looked nothing like the room pictured online. I didn't even want to take off my shoes. My room which was hidden around back, had no air, no heat you could control, not even a fan, and the window did not open... More

Was this review helpful? Yes 3
TravInnMgr, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this review
5 August 2011

Dear Valued Guest We are appreciative of your business and for providing us with details regarding your recent stay. I apologize for the challenges you had during your stay with us. We have reviewed the specifics on this issue with the departments involved, so that corrective actions are taken. Guest comfort and service excellence are of paramount importance to us,... More

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Oakville, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 July 2011

My husband & I stayed here in July, 2011. It is out of town in the car dealership area & is a tired old hotel. Hallways reek of cigarette smoke & the bed was lumpy. The attached restaurant is an understaffed greasy spoon. There was a major drug bust while we were there. Even though it is cheap by St.John's... More

Was this review helpful? Yes 2
TravInnMgr, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this review
5 August 2011

Valued Guest: Thank you for your feedback. Yes, we know our hotel is getting old and I am delighted to inform you that we are scheduled for major renovations starting this fall. We look forward to welcoming you back to a new and renovated property. Regards, Rod White, General Manager More

GP
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 15 June 2011

I recently received the standard email after a hotel stay asking for feedback. I sent the comments below to the manage of this facility. I am responding to your recent automated email to guests that have stayed at your hotel. We are in the third week of a four week vacation that includes parts of the US but mainly in... More

Was this review helpful? Yes 2
TravInnMgr, Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this review
16 June 2011

Thank you for your feedback regarding your recent stay. Your feedback is extremely valuable to us as it is through this input directly from our guests that we are able to continuously strive to deliver a positive and memorable experience for every guest. Please accept our apologies for the fact that we obviously did not leave you with our minimum... More

St. John's, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 7 June 2011

We had our wedding booked for September 2011 and had the reservation made in November of 2010, then paid for the event in FULL back in February. We even made a site visit and were very pleased with the location and the staff that we had dealt with and were very excited about our upcoming nuptuals. We had planned the... More

Was this review helpful? Yes 3
TravInnMgr, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this review
15 June 2011

I do apologize for the inconvenience we caused you. Unfortunately, this is a difficult time for everyone but we are working to make the transition as painless as possible. Upon speaking with our sales manager, I am glad we were able to offer you alternate arrangements for your special day. I would like to thank you and all of our... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 June 2011

The service was very friendly given that the employees had just been delivered the news that they have all lost their jobs as of September. The staff actually seemed a little over-worked but did not let that get in the way of their service. Our room as just OK. Surface clean and a little worn out - I assume this... More

Was this review helpful? Yes 1
TravInnMgr, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this review
3 June 2011

Valued Guest. Thank you so very much for your kind words. I am very proud of our employees and their professionalism and I am very pleased to hear that they remain professional through these trying times. We look forward to serving you again in the future. Rod White General Manager More

 
 
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Additional Information about Fairfield Inn & Suites St. John's Newfoundland

Also Known As:
Travellers Inn St. John`s Hotel
Travellers Inn St. John`s Hotel St. John`s
Travellers Hotel St Johns
Travellers St Johns
Fairfield Inn & Suites St. John's Newfoundland Canada
Address: 199 Kenmount Road, St. John's, Newfoundland and Labrador A1B 3P9, Canada (Formerly Travellers Inn St. John's)
Phone Number:
Region: Canada > Newfoundland and Labrador > Newfoundland > St. John's
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 19 hotels in St. John's
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Fairfield Inn & Suites St. John's Newfoundland, gives you confidence that your business or leisure trip will be a success because we consistently deliver a hotel experience that's just right. Ideally located between the St. John's Airport and the downtown core, close to business parks, the University, and the province's largest shopping mall, we provide you with just what you need, so travel is easy and productive. ... more   less 
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