Excellent quality of service, impeccably clean, very friendly staff, and the jacuzzi,- so relaxing and comfortably warm, but not overly warm, just right! Great rates! Addison's restaurant is a definite must! Beautiful menu, delicious food, servers were awesome. Absolutely will be my hotel to stay at when I next need accomodations in the area!!

A night well rested with great service. The staff were all very friendly and helpful with any and all questions. All common areas were very welcoming and clean I would without hesitation refer my friends and family to stay at this facility if ever needed in the Brantford area.

The hotel is the oldest in Brantford, but they are constantly updating it. Found it to be very clean and staff was very friendly. Addison's restaurant, is very cozy with many booth's and the new menu is great. Will go there again when we want another weekend getaway. The next time we will take a room with a jacuzzi.

Great quality for 2 nights sleep. The service is amazing and the personnel goes the extra mile. The rooms were clean and they had extra pillows which I like. I came from Toronto and I enjoyed it. The Greek

Our group of 25 stayed for the Walter Gretzky Tournament. Our rooms were clean, we received great customer service from the staff at the hotel. They were friendly and helpful. The location wasn't far from grocery and restaurant choices. Our team had a good experience at the hotel. We would stay again for the price.

Went there for hockey tournament stayed for 3 nights. It was ok for what the price is. Room was standard had lots of hot water which was a plus. Breakfast was not worth the extra money for eggs and meat. the eggs were soggy, bacon was burnt. Went across the street to diner and got good meal. The hotel needs... More

Probably one of the wost night's sleep I have ever had. The walls are paper thin, therefore we had to put up with the talking (loudly?) of 4 drunks next door. Complained at 2:30 a.m. but not much changed. Eventually, they passed out and we managed to get a couple hours of sleep We had "upgraded" to an "executive" room... More

We stayed here for a basketball tournament and for the price I don't expect the lap of luxury but I certainly have a few expectations. It took 45 mins to check in, 1/2 hr to check out, 3 phone calls and STILL do not have a proper invoice, with the correct name/rate/billing information on it. The hotel overbooked, put someone... More

Block of rooms reserved on the 1st floor for a tourney: No heat, needed 2 space heaters to heat room, followed by loss of power. Toe nail clipings on the carpet from previous guests. Chicken wing on the carpet in the hall ALL weekend. Hall carpets not vaccumed. Blood on sheets...from previous guests. The pool DOES NOT EVEN LOOK LIKE... More