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Waterfront Hotel Downtown Burlington

3.0 of 5
2020 Lakeshore Rd., Burlington, Ontario L7R 4G8, Canada
Hotel amenities
Waterfront Hotel Downtown Burlington
Ranked #9 of 14 hotels in Burlington
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118 reviews from our community

    Trip type
Traveller rating
    18
    36
    30
    14
    20
Date Rating
Wasaga Beach, Ontario, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 May 2013

Great views good breakfast included. Walls too thin but beds very comfortable.would stay there again. Staff very polite and helpful.Check out the beach if you have time.Also has a beautiful pool and hot tub.

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Jason S, General Manager at Waterfront Hotel Downtown Burlington, responded to this review
13 May 2013

Thank you for taking the time to review your stay with us and acknowledging our complimentary breakfast, our beds, our location and amenities including pool and hot tub. We also appreciate and celebrate your effort to recognize our "helpful and polite staff". We look forward to welcoming you back to the Waterfront Hotel. More

Toronto, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 May 2013

We stayed here for a wedding, and found it a nice, clean place. I would defiantly stay here again and also recommend it to friends, but make sure your room does not over look the patio, it was very loud when we stayed. The noise continued till about 2-2:30am. The breakfast is a nice touch, it's nicer than most hotel... More

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Jason S, General Manager at Waterfront Hotel Downtown Burlington, responded to this review
13 May 2013

Thank you for your comments regarding your stay with us and we hope we helped to enhance the wedding experience. We appreciate your recognition of our cleanliness, and amenities including our daily complimentary breakfast. We apologize for any inconvenience caused by the "noise" you experienced. We look forward to welcoming you back to the Waterfront Hotel and appreciate your referrals. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 May 2013

Although we didn't stay in the hotel, I wanted to review the fantastic 2-day meeting experience we had at this facility. My husband and I participate in a lot of meetings and workshops at many different hotels around North America, and we both agree that this was one of the best we have experienced in terms of the facility and... More

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Jason S, General Manager at Waterfront Hotel Downtown Burlington, responded to this review
13 May 2013

Thank you so very much for taking the time to review your meeting with us. Wether it was just for the day, the night or multiple nights you are a guest of the hotel and as important. We appreciate you taking time out of your busy schedule to acknowledge the food quality and the dietary alterations that we are constantly... More

Penticton, Canada
1 review
5 of 5 stars Reviewed 29 April 2013

While visiting family in Burlington we stayed at the Waterfront for a week in October 2012 and ten days in April 2013. During both visits we were impressed by the helpfulness and friendliness of the staff and General Manager. On our last visit, arriving late and tired after a long flight, the night manager, Jordan, paid a visit as we... More

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Jason S, General Manager at Waterfront Hotel Downtown Burlington, responded to this review
13 May 2013

Thank you for staying at the Waterfront Hotel and for taking the time to review your stay with us. It is extremely gratifying to be a part of your visit to Burlington and hope that we added to the visit with family. Thank you for your comments regarding breakfast, our numerous amenities and certainly our waterfront location. It is part... More

Toronto, Canada
Top Contributor
140 reviews 140 reviews
53 hotel reviews
Reviews in 61 cities Reviews in 61 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 12 April 2013

We booked a night here because we did not want to drive home after a celebratory dinner. It was very satisfactory, although by no means luxurious. It had been a Travelodge, but the new owners have made impressive efforts to upgrade it. Staff were exceptionally friendly, the rooms were a good size, clean and with free wi-fi, Our room had... More

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Jason S, General Manager at Waterfront Hotel Downtown Burlington, responded to this review
13 May 2013

Thank you very much for your review and for your business. We hope the Celebratory dinner was a great success. Thank you for acknowledging our ongoing commitment to improving our property, our cleanliness and most importantly the friendliness of our staff. Our guests are our constant priority and it means a great deal when our efforts are recognized. We look... More

Ontario, Canada
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 22 March 2013

We have stayed at this hotel in the long past when it was the Venture Inn and always enjoyed it. It has now changed names and I assume ownership. It is very lovely. They have done a lot of redecorating and it looks very nice. It has a most beautiful spot right on the lake. It is right next to... More

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Jason S, General Manager at Waterfront Hotel Downtown Burlington, responded to this review
10 April 2013

Anne- Thank you for taking the time to review your stay with us. While we are indeed under a new name and new ownership we certainly appreciate your years of patronage. Thank you for recognizing our new changes, decorations, rates complimentary breakfast and most importantly our staff. We are also excited about the enhancements to our already fantastic park/downtown location... More

Sprucedale, Ontario, Canada
1 review
5 of 5 stars Reviewed 21 March 2013

We chose this hotel because they allow dogs and we wanted to bring our puppy with us, the service and staff were great. They allowed us to visit with our family in the pool area. The pool was warm and very clean the hot tub was so relaxing!! The room and beds were clean and fresh.We chose to return just... More

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Jason S, General Manager at Waterfront Hotel Downtown Burlington, responded to this review
10 April 2013

Sherri- Thank you for taking the time to review your stay with us and for recognizing our housekeeping, our facilities and most importantly our staff and service. We are proud of our pet friendly status and programs, understanding that they are also part of the family. We appreciate your business and look forward to welcoming you back to the Waterfront... More

Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 March 2013

As with many other reviewers we also had a horrible experience. I am the type of person that can sleep through ANYTHING (I slept in the basement under parties as university) but I didn't get a much sleep at this hotel. Starting at about 11:00 pm we heard the very loud elevator (sounds like a jet plane) plus many party-goers... More

Was this review helpful? Yes 1
Jason S, General Manager at Waterfront Hotel Downtown Burlington, responded to this review
10 April 2013

Thank you Cindy, we appreciate you taking the time to review your stay with us and for recognizing the complimentary breakfast that we offer to all guests. As previously mentioned we apologize for the actions (noiselevel) of other guests. In recognition and in appreciation of all of our guests needs our staff do all they can to ensure your needs... More

Whitby, Canada
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 10 March 2013

We just traveled to Burlington to celebrate my Birthday and stayed at the Waterfront Hotel. The Hotel is extremely loud, there were people running up and down the halls all night long, and yelling to each other until all hours in the morning. The doors are also so heavy that they SLAM shut and that is very loud at 2am.... More

Was this review helpful? Yes 1
Jason S, General Manager at Waterfront Hotel Downtown Burlington, responded to this review
10 April 2013

Thank you for taking the time to review your stay with us. We apologize for the noise level of our guests during your stay. We certainly do everything possible to limit disruption and ask all guests to respect the needs and privacy of others. Thank you also for taking the time to recognize our restaurant the Beaver And Bulldog, the... More

Daytona Beach, Florida
Top Contributor
67 reviews 67 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed 28 February 2013

Stayed here for a girls weekend with a friend. Location is very optimal, but I was surprised to see that even though I booked a "King Executive" room (at least two tiers up from the bottom rung) I was NOT facing the waterfront and was very near a noisy elevator shaft. It was difficult to sleep, compounded by the fact... More

Was this review helpful? Yes
Jason S, General Manager at Waterfront Hotel Downtown Burlington, responded to this review
10 April 2013

Thank you for taking the time to review your stay with us. We apologize for our inability to enhance your experience while staying with us, and for the trouble with your personal heating unit. We are sorry to hear that you do not believe you would return to the Waterfront Hotel but hope that if a situation arises you will... More

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Additional Information about Waterfront Hotel Downtown Burlington

Also Known As:
Travelodge Burlington
Burlington Travelodge
Burlington Travel Lodge
Travel Lodge Burlington
Waterfront Hotel Downtown Burlington Ontario
Address: 2020 Lakeshore Rd., Burlington, Ontario L7R 4G8, Canada
Region: Canada > Ontario > Burlington
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 hotels in Burlington
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Waterfront Hotel-Downtown is a landmark in the city of Burlington, Ontario, on the shores of Lake Ontario. With spectular panoramic views and all the conveniences of downtown within steps of the hotel. A perfect getaway with inspiring waterfront parkland and trails, unique shopping, museums, exquisite dining and world class festivals situated less than an hour from Toronto and Niagara Falls. ... more   less 
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Waterfront Hotel Downtown Burlington
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