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Homewood Suites by Hilton Cambridge-Waterloo, Ontario

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Traveller (75)
Room & Suite (60)
Dining (7)

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About

#2 of 9 hotels in Cambridge
Location
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Value
Homewood Suites by Hilton, Cambridge-Waterloo, Ontario is an upscale hotel featuring spacious suites with fully equipped kitchens and designated living, working, and sleeping areas, providing comfortable and convenient accommodations. Stay connected with complimentary WiFi and a 24-hour business center. The Homewood Suites Cambridge features a 24-hour Precor fitness center and indoor salt-water pool. Enjoy a complimentary daily hot breakfast (Mon - Fri 6:00 am -9:00 am and Sat-Sun 7:00 am-10:00 am), and complimentary evening social on Wednesdays. Located at Highway 401, the Homewood Suites Cambridge provides easy access to all major corporations, shopping, dining and attractions within Cambridge, Guelph and the Waterloo Region. Parking is complimentary and complimentary shuttle service is offered to/from the Waterloo Regional International Airport and within a 5-mile radius of the hotel, including nearby businesses.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Patio
Shuttle bus service
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Sofa bed
Complimentary toiletries
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Modern
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
738Reviews11Q+A51Room tips
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nancyandrossbarrett wrote a review Feb 2024
Calgary, Canada4 contributions1 helpful vote
We have stayed here many times. The last few years I have noticed a decline. Rooms and bathrooms looking tired. However they are clean and staff is friendly. Enjoyed breakfast. Time to refurbish. In the meantime we may try somewhere else in the area.
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Date of stay: February 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Missy Thompson, Guest Services / Front Office at Homewood Suites by Hilton Cambridge-Waterloo, Ontario
Responded 4 weeks ago
Dear nancyandrossbarrett, Thank you for being our guest and taking the time to provide us with your feedback from your recent stay. Thank you for continuing to call us your home away from home! It's great to hear our cleanliness meets your expectations, and that you've had great interactions with our friendly staff. We are actually a beta testing hotel with our current breakfast offerings! Homewood Suites brand is looking for ways to change breakfast to set us apart from every other hotel brand that offers a complimentary breakfast, so guests are surprised and enjoy something different! We are going to be going under renovations in the next few years, so it is on our radar! I do hope you will change your mind and continue to stay with us while we wait to undergo the renovations! Missy Thompson Operations Supervisor We can't wait to welcome you home again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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agjeffnb wrote a review Jun 2022
Saint John, Canada27 contributions2 helpful votes
Hotel's Favourite
Selected this hotel because I needed amenities like I was at home. Service was great and staff that I interacted with were great. It was nice to see events at the hotel and there was a wedding reception and it was nice to see after the last two years under covid restrictions. Also this trip was to see my family and very glad that I got to be with them. I will definitely stay again as this hotel suited my needs.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Missy Thompson, Guest Services / Front Office at Homewood Suites by Hilton Cambridge-Waterloo, Ontario
Responded Jun 21, 2022
Dear agjeffnb, Thank you for being our guest and taking the time to provide your feedback on your stay. It's wonderful to hear that our hotel met or exceeded your expectations and that you had some great interactions with our staff! It really is nice to be getting back to "normal" and have weddings, meeting and sport teams back at the hotel. I can't wait to welcome you home again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wendy Grafe wrote a review Jan 2024
Nova Scotia, Canada4 contributions
Nice - good breakfast very clean hotel. A little expensive there are many just as nice clean hotels in the same area offering same accomodations with breakfast and pools Room's very clean Helpful friendly staff Pool closed often
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Date of stay: October 2023
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Trip type: Travelled with family
Room Tip: Pool seems to be closed on holidays 😔
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Missy Thompson, Guest Services / Front Office at Homewood Suites by Hilton Cambridge-Waterloo, Ontario
Responded Jan 18, 2024
Dear Eskie1700, Thanks for being our guest and taking the time to write a review! It's wonderful to hear that our cleanliness met your expectations. I appreciate your feedback about breakfast, as we are currently testing new products for the Homewood Brand as they are looking to change the buffet breakfast items later this year! I can appreciate how the pool being closed, would affect guest's stays, however we have tried to make up for it by having a variety of games available such as a mini pool table, air hockey, chess, backgammon among a variety of other board games. It's not that the pool is closed often, but rather this is an extended length of time as we await the parts for a brand new system, which isn't readily available. It's our friendly staff that sets us apart from other hotels in the area, as well as having a Sport court to play basketball (when weather permits), as well as having 2 BBQs for guests to use out on our Courtyard. We are also the only All-Suites hotel in Cambridge, where every guest room has a kitchenette which can make a difference for travelling families, that would prefer not to have to go to a restaurant or or take out for dinner. We greatly appreciate the feedback you shared. We hope should your travels bring you back to Cambridge, you will consider calling us home again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rguptaca wrote a review Oct 2023
London, Canada55 contributions10 helpful votes
Nice rooms. They have a little shop for simple things like charging cables, snacks and ice cream. No prices so maybe free? But don’t tell them I said so:) They have EV charging but we didn’t use them because when we get to a hotel we just want to get to our room and crash not download an app and set up an account. App Requires - first and last name - email address - phone number - load money onto the account All this before we even know how much the charge is going to cost and if we will decide to use it. When creating an account verification codes are sent to both the email address and cell phone number. This is completely unnecessary these days with standard two factor authentication systems available that generate codes without any personal information.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Download the charging app before you arrive. I suggest contacting the hotel to find out which one...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Missy Thompson, Guest Services / Front Office at Homewood Suites by Hilton Cambridge-Waterloo, Ontario
Responded Oct 15, 2023
Dear Rguptaca, Thank you for being our guest and taking the time to leave a review from your stay! It's great to hear you enjoy our suites. Having the suite shop is very convenient for our guest in case they forgot to bring something along or looking for a midnight snack. We usually have the price list hanging up on our wall that show the price including tax, so you know how much something cost- we are currently updating that pricing list as there were several new items added to our shop. I will definitely pass your comment on about the charging station to our General Manager and perhaps she can follow up with the company that provided the EV charging stations. We unfortunately don't have control over them, so it's not something we could do ourselves. I hope to welcome you home again, should your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Syed G wrote a review May 2023
Mississauga, Canada15 contributions
We always enjoyed staying at this Hotel until we met the Nigjt Audit Guy Eric. He is extremely rude, won’t listen to you or offer any help. Karina who checked us in was a pleasant person and very friendly. Rooms are awesome as always! Just a friendly suggestion to train Eric who had a chip on his shoulder how to speak with guests.
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Date of stay: May 2023
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Trip type: Travelled as a couple
Room Tip: Just don’t ask anything to rude nigjt fd agent Eric he is super rude.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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michellelaverty80 wrote a review May 2023
London, Canada1 contribution
I would highly recommend this hotel. It was perfect for family, couples and business. The staff was amazing! Breakfast was a buffet and was included in cost of stay, food taste and variety excellent!! Pool had a perfect temperature!!
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: May 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Missy Thompson, Guest Services / Front Office at Homewood Suites by Hilton Cambridge-Waterloo, Ontario
Responded May 10, 2023
Dear michellelaverty80, Thank you for being our guest and taking the time to leave a review. It's such a high compliment whenever we hear that someone would recommend us, so thank you! Our goal is to ensure each and every guest who walks through our doors, feel like we are their home away from home. I love the that our amenities suited your needs and met your expectations. We hope if you are in the area again, you will consider allowing us to welcome you home again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rayrayFAB wrote a review Mar 2023
Kitchener, Canada13 contributions4 helpful votes
Stayed here for two nights during March Break! It was a fun trip! Our room was comfortable and clean. However, the pool was very cold. Our 3 year old daughter couldn’t stay in for more than a few minutes at a time. Luckily, there was a shower beside the pool that we used as a makeshift splash pad. We requested multiple times (as well as other families requested) to have the pool heat turned up. It wasn’t until the end of our stay that the staff tried to turn up the heater. Unfortunately the pool didn’t get warmer and was still cold. The pool was the primary reason for our family stay so it was kind of disappointing! We were impressed by the $50.00 visa voucher we gifted during our stay and liked that it wasn’t crowded.
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Date of stay: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Missy Thompson, Guest Services / Front Office at Homewood Suites by Hilton Cambridge-Waterloo, Ontario
Responded Mar 29, 2023
Dear rayrayFAB, Thank you for being our guest and taking the time to provide us with your feedback. It's wonderful to hear that your suite suited your needs. Our houseperson who takes care of the pool during the week was monitoring the temperature and the pool was 80 degrees when he came in Monday morning. We did try to turn it up when guests started to complain, which in a 24 hour period the temperature will only increase by 1-3 degrees. However, when we test the chemical levels, if we need to add fresh water adn chemicals to the pool, that will bring the temperature back down again, which is what happened during March break as the pool was being used more, and more fresh water was being added to the pool. That was very creative of you to utilize the shower as a splash pad for an alternative. We do hope if you are in the area again, you will consider giving us another try!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wendy Grafe wrote a review Jan 2023
Nova Scotia, Canada4 contributions
We were very disappointed - the pool and gym were closed but did not mention this on the website or when we checked in. We came for a family Christmas with our Grand children who live down the road . We were hoping to go swimming . When I mentioned this to the receptionist when we were checking out she told me they offered to wavier the cancellation fee - no one mentioned this to us until we checked out . Very disappointed because it is much more expensive then other hotels in the area
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Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Missy Thompson, Guest Services / Front Office at Homewood Suites by Hilton Cambridge-Waterloo, Ontario
Responded Jan 4, 2023
Dear Eskie1700, Thank you for being our guest and taking the time to leave a review. I do apologize about the pool closure. We did offer all guests the opportunity to cancel their reservations with us understanding that the pool could impact your stay. The closure was due to a burst pipe that was caused by the extreme cold. It was unforeseeable and unfortunately, we could not get a proper diagnosis or parts until the 29th due to the holidays. Since we could not fix the problem the best we could do was be upfront about our challenge and as noted allow for free cancellation for those that needed a pool and I'm sorry that wasn't communicated to you. I do hope you would be willing to give us another try if you are in the area again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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VFerguson9923 wrote a review Oct 2022
1 contribution
We hard a large group and this was the perfect hotel. Room are well appointed with Kitchen items (dishwasher with a pod, dish soap, containers, pots, pans, strainer, cutting board etc. Bathrooms have pumps for S&C, hand soap, cream and body wash. Beds are comfortable. Breakfast was great lots to choose from (Eggs, hashbrowns, waffles, bagels, bread, yogurt, bananas, apples, cereal, oatmeal... you will find something you like. They even have a great little store. I've never seen a hotel have so much selection like this. Was perfect when you we were running late for a game and you need Gatorade and some snacks. Pool was clean and nice, would like a hot tub but that's just me being picky. Even with a packed hotel.. it didn't feel like it. I've stayed at over 5 hotels in this area and hands down this is the best. It has everything and more. Paying a small bit extra was so very worth it.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Missy Thompson, Guest Services / Front Office at Homewood Suites by Hilton Cambridge-Waterloo, Ontario
Responded Jan 3, 2023
Dear VFerguson9923, Thank you for being our guest and taking the time to leave a review. It's great to hear that our amenities suited your needs. I take pride in offering a wide variety of items in our suite shop and keeping it well stocked for guests. Years ago we used to have a hot tub, but then Hilton made some changes and no longer wanted hot tubs with our pool, so we had to remove it however we do offer jacuzzi suites. I know it's not the same and might not be as enjoyable if you're travelling as a family lol. I do look forward to welcoming you home again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LightPacker6083021 wrote a review Sep 2022
Cambridge, Canada1 contribution
Overall, it was a good stay. I experienced some issues with getting the rooms cleaned in time. It took over 24hours to have my room cleaned. I would have loved for this to be improved, as it will greatly improve the quality of service provided.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: September 2022
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Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Missy Thompson, Guest Services / Front Office at Homewood Suites by Hilton Cambridge-Waterloo, Ontario
Responded Jan 3, 2023
Dear LightPacker6083021, Thank you for being our guest and taking the time to provide us with your feedback from your stay. As part of our Clean Stay initiative, housekeeping is by request only as there is still a lot of people that aren't wanting anyone to go in their suite during their stay and we want to respect that. I do hope you would be willing to give us another chance if you are in the area again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$219 - C$267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homewood suites cambridge, homewood cambridge, cambridge homewood suites
LOCATION
CanadaOntarioRegion of WaterlooCambridge
NUMBER OF ROOMS
108
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Homewood Suites by Hilton Cambridge-Waterloo, Ontario - UPDATED 2024 Prices, Reviews & Photos - Hotel - Tripadvisor

Frequently Asked Questions about Homewood Suites by Hilton Cambridge-Waterloo, Ontario
Which popular attractions are close to Homewood Suites by Hilton Cambridge-Waterloo, Ontario?
Nearby attractions include Hamilton Family Theatre Cambridge (7.8 km), Reid Chocolates (7.3 km), and Cambridge Butterfly Conservatory (7.3 km).
What are some of the property amenities at Homewood Suites by Hilton Cambridge-Waterloo, Ontario?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Homewood Suites by Hilton Cambridge-Waterloo, Ontario?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Homewood Suites by Hilton Cambridge-Waterloo, Ontario?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Homewood Suites by Hilton Cambridge-Waterloo, Ontario?
Yes, free parking is available to guests.
What are some restaurants close to Homewood Suites by Hilton Cambridge-Waterloo, Ontario?
Conveniently located restaurants include Amici, Grain Of Salt, and Cambridge Mill.
Are there opportunities to exercise at Homewood Suites by Hilton Cambridge-Waterloo, Ontario?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Homewood Suites by Hilton Cambridge-Waterloo, Ontario?
Yes, dry cleaning and laundry service are offered to guests.
Does Homewood Suites by Hilton Cambridge-Waterloo, Ontario offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Homewood Suites by Hilton Cambridge-Waterloo, Ontario?
Many travellers enjoy visiting McDougall Cottage Historic Site (8.0 km).
Is Homewood Suites by Hilton Cambridge-Waterloo, Ontario accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.