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Howard Johnson Plaza Hotel by Wyndham by the Falls

5905 Victoria Avenue Next to Clifton Hill, Niagara Falls, Ontario L2G 3L8 Canada
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Traveller (364)
Room & Suite (158)
Pool & Beach (9)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#23 of 113 hotels in Niagara Falls
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Located just one short block to the Top 10 best Clifton Hill Attractions and the mighty water Falls itself and just steps away from the Great Canadian Midway. The Howard Johnson Plaza Hotel by Wyndham by the Falls is superbly located in the center of the Niagara Falls/Clifton Hill tourist district offering you an incredible selection of restaurants and shopping adventures. The Niagara Falls Howard Johnson Hotel By The Falls is a 3 Key-Green Certified family-oriented full-service hotel that offers you wonderful Niagara Falls Hotel Accommodations consisting of 198 newly renovated spacious guest rooms including Family Suites, Whirlpool Guest Rooms and Traditional 2-Queen Bedded Guest Rooms, as well as our Balcony Rooms overlooking all the action below along the Clifton Hill District.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Complimentary Instant Coffee
Kids stay free
Children's television networks
Taxi service
Car park
Internet
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Sauna
Complimentary tea
Kids' meals
Vending machine
24-hour security
Baggage storage
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Safe
Telephone
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English
4.0
4.0 of 5 bubbles3,301 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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At the Howard Johnson Plaza Hotel by Wyndham by the Falls, guests enjoy a central location that's perfect for family outings, with proximity to attractions and dining that many find convenient. While the atmosphere garners appreciation for the well-maintained common areas, some accommodations appear dated. Mixed reviews surface regarding the service, with commendations for staff friendliness contrasting with accounts of rudeness. Cleanliness is generally upheld, yet there are calls for updates like carpet replacement. Travelers voice dissatisfaction with unexpected parking fees and the value proposition, and while amenities like the pool are a draw, they occasionally fall short of expectations.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Pricey
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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3,301Reviews75Q+A100Room tips
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Leroy F wrote a review Mar 9
1 contribution
DEFENATLY DO NOT GO HERE!! We arrived an hour before check-in, We had booked with Trivago at $41 + tax and fee.. with the early arrival cost we are at $92 for the first night, fine with that. Decide on a second night, Clerk says he would match the pricess with Trvago , came to $64 + hidden $10 parking fee. Paid with debit Visa, They double charged me on the card tried to tell me that the system changed over night and the bank adds a second fee Clerk says absolutely it will be reimbursed to my card immediately apon check out. Didn't Happen! Then when we showed the account statement, he Said it would be 3-5 days, before it would the bank says they do not take anything,l. This after having to listen to a small dog bark insesinently all night from the next room over . The owner has been nothing but rude and refuses to give our money that was overcharged back! DEFINITELY DO NOT GO HERE
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Date of stay: March 2024
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Trip type: Travelled as a couple
Room Tip: They are thieves
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eric Marcon, Owner at Howard Johnson Plaza Hotel by Wyndham by the Falls
Responded 5 days ago
Thank you for sharing your perspective however we have a different point of view regarding your recent visit. After explaining to you numerous times that the price you were quoted was in fact for another property as the rates you claimed your received did not correspond with our current rates at the time as well as the parking fee was not accurate. We did in fact refuse to extend your stay for another night due to you having 2 additional guest in your room that was not disclosed upon check-in as well as the multiple complaints we received from our staff regarding your abusive nature and the fact that you were screaming at the top of your lungs in our lobby while holding your new born baby while under the influence of some type of narcotic. We found your behavior to to be very concerning, intolerable and unacceptable and notified Family and Child Services (FACS) immediately regarding this incident as we were very concerned for the well being of the infant child due to your behavior and circumstances. With regards to an imaginary animal barking our property does not permit pets so we are unclear as to your suggestion of a barking dog.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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clarke3416 wrote a review Feb 2024
1 contribution2 helpful votes
Looking for a fair price and clean hotel go here it’s great location and staff are amazing and hotel is super clean would be recommend this hotel to everyone you can’t beat the price or location or how satisfied you will be when you leave this place will be are hotel when we visit Niagara Falls
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Review collected in partnership with this hotel
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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mmrobertsphotography wrote a review Jan 2024
Chesley, Canada1 contribution1 helpful vote
Great value and location - nicer than some upscale hotels I've recently stayed at. Staff was friendly and courteous. Parking extra cost but value as didn't have to move it for overnight/plus covered parking in winter is a bonus. Would have loved if a minimal breakfast was included but new it wasn't when we booked.
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Review collected in partnership with this hotel
Date of stay: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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nmclea712910 wrote a review Jan 2024
1 contribution1 helpful vote
This is the place to stay when you’re in Niagara. It’s walking distance to all the shops and exhibits and Dow to the falls. My wife and I had an excellent time. What made it better was there was no reason to drive anywhere every thing was right there.
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Review collected in partnership with this hotel
Date of stay: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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dwayne842024 wrote a review Jan 2024
Windsor, Canada1 contribution1 helpful vote
Clean rooms close to everything, bed not very comfortable but good for value for the time of year we stayed pool was nice hot tub and sauna also were nice bummer no breakfast option and parking was right on site
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mcapulong0828 wrote a review Dec 2023
1 contribution1 helpful vote
Hopefully you will do housekeeping even the guest will stay 3 days and 2 nights. If i want to have a cleanroom hopefully housekeeping is available. But good location and packages if you stay here. Nice staff.
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Review collected in partnership with this hotel
Date of stay: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Alicia P wrote a review Dec 2023
1 contribution
We checked in around 5 on December 22nd. From the outset, I could sense that Raj, the receptionist, was interacting with guests without a smile and a poor attitude. Initially, I chose to ignore it. After putting our stuff in the room, our family headed out to Niagara Falls, and it's worth noting that the rooms were clean. Later, we returned feeling exhausted after waiting for the fireworks. On our way to the lobby, I asked my family to wait for me as I inquired about free parking for our two booked rooms. When I asked Raj, his response was, "There is nothing free in this world?" This dismissive attitude was surprising, and I mentioned that in Dubai, at least one free parking spot typically accompanies bookings. Raj retorted that water is free. When my nephew took a cup and, inadvertently, I believe, some milk, Raj shouted, creating an uncomfortable situation. Trying to diffuse the tension, my sister-in-law intervened and took the cup from my nephew. When I asked my daughter to take a cup, she refused, finding Raj intimidating. A nearby lady whispered something to her; unfortunately, I couldn't hear what was said. Despite my emotions, I controlled myself and decided to retreat to our rooms. When my husband arrived, we hurried down to take the luggage and obtain the tag Raj mentioned earlier to avoid our car being towed. At this point, we noticed the cups that were available earlier for coffee or water had disappeared. We speculated humorously that Raj might have hidden them to prevent guests from taking any. Returning to the car tag, Raj asked for the room number multiple times, causing frustration. He handed a paper to fill out with vehicle information, and confusion arose over license versus plate numbers. The paper indicated "license," but Raj insisted on a plate number. My husband clarified, yet Raj asked again when I returned from double-checking. Feeling agitated and with guests looking on, I decided to step away to avoid further escalation. Despite my efforts to maintain composure, I couldn't help but share with my sister the significance of customer reviews, emphasizing the value placed on customer feedback. To my surprise, the lady next to Raj, another staff member, was seen smiling sarcastically. While Niagara is a tourist destination and the hotel is physically appealing and accessible, the overall service experience was disappointing. I plan to talk to the hotel's training and development team about these concerns, as customer service should reflect the hotel's positive qualities. I've also observed similar complaints in other comments, indicating that the reception staff's rudeness is not an isolated incident. The first point of contact with guests must be welcoming and friendly, as they represent the face of the hotel. My in-laws were notably disappointed, contradicting the perception I had shared with them about the friendliness of people in Canada. Despite the beautiful hotels, they concluded that Dubai still excels in delivering exceptional service. This incident left me dumbfounded, and I hope my feedback contributes to positive changes in the customer service experience at this establishment. I'm writing this review for the benefit of future clients.
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Date of stay: December 2023
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ryan M wrote a review Dec 2023
79 contributions54 helpful votes
The Howard Johnson's Plaza offers a delightful stay with its indoor-outdoor pool, providing guests the luxury of choice. Conveniently located near all amenities, the hotel ensures a hassle-free experience. The standout feature, however, is the exceptional staff who consistently go above and beyond, making the overall stay memorable and enjoyable.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mike from Rival Town wrote a review Dec 2023
Niagara Falls, Canada168 contributions73 helpful votes
Excellent location! Rooms were very clean, the heart shaped jacuzzi was great! My fiance and I were also lucky enough to have the pool and hot tub to ourselves seeing as though we stayed on a winter Sunday night. Staff were all very nice and helpful. You may not get a view/a great view of the falls but it’s still pretty much right where all the action is. Just don’t be fooled with the Denny’s next door….eat somewhere else. The pool is still open during the winter but obviously the outside portion is closed off.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Don’t eat at the Denny’s next door. There are many other better options for a meal, especially...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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shelbyf727 wrote a review Dec 2023
London, Canada1 contribution1 helpful vote
Had a balcony room on the top floor with an absolutely amazing view. All the staff were very friendly. Cool area was very well kept as well as the hallways and lobby. Overall very very happy with our stay and will definitely return again.
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Review collected in partnership with this hotel
Date of stay: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$97 - C$207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
howard johnson niagara falls, niagara falls howard johnson
FORMERLY KNOWN AS
Howard Johnson Plaza Hotel by Wyndham by the Falls
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
198
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Howard Johnson Plaza Hotel by Wyndham by the Falls (C̶$̶1̶4̶4̶) C$77 - UPDATED 2024 Prices, Reviews & Photos (Niagara Falls, Ontario) - Tripadvisor

Frequently Asked Questions about Howard Johnson Plaza Hotel by Wyndham by the Falls
Which popular attractions are close to Howard Johnson Plaza Hotel by Wyndham by the Falls?
Nearby attractions include Edward Stone's Mind Trix (0.5 km), Greg Frewin Theatrical Centre (0.2 km), and Niagara SkyWheel (0.3 km).
What are some of the property amenities at Howard Johnson Plaza Hotel by Wyndham by the Falls?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Howard Johnson Plaza Hotel by Wyndham by the Falls?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Howard Johnson Plaza Hotel by Wyndham by the Falls?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Howard Johnson Plaza Hotel by Wyndham by the Falls?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Howard Johnson Plaza Hotel by Wyndham by the Falls?
Conveniently located restaurants include AG Inspired Cuisine, Napoli Ristorante & Pizzeria, and Flour Mill Scratch Kitchen Restaurant.
Are there opportunities to exercise at Howard Johnson Plaza Hotel by Wyndham by the Falls?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Howard Johnson Plaza Hotel by Wyndham by the Falls?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are there any historical sites close to Howard Johnson Plaza Hotel by Wyndham by the Falls?
Many travellers enjoy visiting Queenston Heights Park (7.9 km), Lundy's Lane Battlefield (1.3 km), and Chippawa Battlefield Park (6.2 km).
Does Howard Johnson Plaza Hotel by Wyndham by the Falls have any great views?
Yes, guests often enjoy the city view available here.