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All 138 Niagara Falls hotels

Baymont Inn & Suites

3.0 of 5
5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
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Ranked #81 of 138 hotels in Niagara Falls
Most recent review
4 of 5 stars Reviewed 15 June 2013
Theresa293 W Grand Ledge
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336 reviews from our community

Traveller rating
    42
    65
    99
    56
    74
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Families
106
 
Couples
153
 
Solo
9
 
Business
6
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Grand Ledge
1 review
4 of 5 stars Reviewed 15 June 2013 NEW

The hotel was about a 10 min walk to the falls so that was a big plus. The room was clean. The staff was helpful and friendly. For what you get the rate for the room was reasonable. We booked through Baymont and used our AARP discount. Now what I was not happy with. It seems most of the hotels... More

Review collected in partnership with Baymont Inn & Suites

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York
1 review
3 of 5 stars Reviewed 10 June 2013

The room was a good size the shower and jacuzzi was a bit dated.the hotel staff was very friendly and helpful. I would stay here again, the location was very close to clifton hill. I enjoyed my stay.

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North York
1 review
4 of 5 stars Reviewed 8 June 2013

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Whitby
1 review
4 of 5 stars Reviewed 6 June 2013

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St Thomas
1 review
1 of 5 stars Reviewed 5 June 2013

Room wasn't ready. Replacement room was dirty. Third room had broken a/c. By the fourth room we were just to tired to care. Highly unlikely we will ever stay there again or recommend it to someone we know.

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ckahari, Manager at Baymont Inn & Suites, responded to this review
4 June 2013

More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 June 2013 via mobile

Went for a friends birthday and was disgusted by the service and standards i paid for. I would have been better off staying at a cheap motel. the door lock on our room was broken, the next room they moved us to had a broken bed, the third room smelt like an ashtray. finally the Fourth room was more to... More

Was this review helpful? Yes 1
ckahari, Manager at Baymont Inn & Suites, responded to this review
4 June 2013

Thank you for taking the time out of your schedule to write a review on tripadvisor. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. I want to... More

Bethlehem
1 review
2 of 5 stars Reviewed 28 May 2013

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Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 28 May 2013

The rooms are spacious, clean, with a fridge, complimentary coffee. They serve breakfast to their guests. Hotel is located near all the attractions. Well worth it. You can walk easily to the falls and the casino. You are close to all the shopping and restaurants.

Was this review helpful? Yes
See 4 more reviews by PinaB1967 for Niagara Falls
ckahari, Manager at Baymont Inn & Suites, responded to this review
4 June 2013

I could not have been more pleased when I read your review on your stay with us! It's this kind of positive feedback that gives our team the motivation to keep up the great work! Thank you for mentioning how close we are to the Casino and Clifton Hill, we really are in a great location. I do hope to... More

Peterborough, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 28 May 2013

We recently stayed (May 27, 2013) at the Baymont and was very disappointed with the room. In the bathroom discovered old and worn tiles in shower with mold present. EWWW!!! They offered to clean it, did not make a difference. While in the jacuzzi, (which i cleaned myself with bleach) had black clumps floating in it after water circulated thru... More

Was this review helpful? Yes 2
ckahari, Manager at Baymont Inn & Suites, responded to this review
4 June 2013

Thank you for taking the time out of your schedule to complete a review on our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Feedback such... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Pool area(6)
  • Continental breakfast(4)
  • Great location(4)
  • Very nice(4)

Additional Information about Baymont Inn & Suites

Address: 5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #81 of 138 hotels in Niagara Falls
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Baymont Inn & Suites Niagara is located within walking distance to The Falls, Clifton Hill, Casino Niagara, the Fallsview Casino Resort and many restaurants, shopping and entertainment. With newly redecorated and renovated guestrooms and a brand new boardroom, The Baymont Inn & Suites Niagara offers comfort, value and Baymonts famous hometown hospitality. As always you will also enjoy our FREE deluxe continental breakfast and FREE Wi-Fi. ... more   less 
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Also Known As:
Baymont Hotel Niagara Falls
Baymont Hotel
Baymont Inn And Suites
Hotel By The Falls
By The Falls Niagara
Baymont Inn & Suites Niagara Falls, Ontario

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