Just yesterday we stayed at this hotel and parked in their lot. We woke to find out that someone had smashed the driver's side window and used a crowbar on the door to get into the vehicle. There was also another car in the lot this night that it happened to. Little to no assistance was give, cameras in the... More

My wife and I visit for Wine Festival in Niagara region every November. We booked here this time based on price. Internet special was $69.95 per night + taxes of course. Last year we stayed at a Comfort Inn from the same chain so expected similar value. Not so as it turns out . No continental breakfast- no food whatsoever-... More

The hotel was okay but walk to falls is about 20 minutes at least. If you have small kids better stay near the falls otherwise you should factor in parking near the falls which is anywhere from $10 to $20 a day. More

We stayed at this property for one night while visiting the Falls. It is located quite a long way from the Falls (about 30 minutes walk), but we knew this when we booked it and that just meant that the price was reasonable. The car park was busy, but we managed to find a space. We arrived before the allocated... More

Arrived in a hotel in a run down area of Niagara. The lobby was filthy and the carpets were even worse. So we did not take our luggage up to the room right away. We were surprised with the rooms they were excellent. The security was not exsistant and the back door into the hotel was broken and open so... More

We moved in for one night after our great stay at the Quality Hotel Fireside expecting the same good service from a Quality hotel. We were in for a not so great surprise… Starting at the front desk, the young lady did not seem very enthusiastic to serve us. Then after being told there was a charge of $10 for... More

First room they put us in the beds were dirty and there was hair on the shower walls. I called the front desk and the young lady was very nice and apologetic. We were moved to another room, the beds were clean and the bathroom was cleaner than the first one but not real clean. The carpets are filthy, our... More

My husband & i traveled to Niagara Falls for our 1 year anniversary. The hotel was great, rooms were clean & AC was great! (we were there for the hottest record day in Canada) Staff was nice too. We felt bad for the front desk staff, there is no AC in the lobby & it was so hot! Will stay... More

love the hotel love the cleanliness love the bedding and flat screen tv...but the only con is there was no microwave and refrigirator in the room and when we asked the staff she said we r not allowed to warm anything in our microwave....it was hard with the kids...my kids enjoyed the outdoor pool...and the view is good sice we... More