Great location but service needs improvement. Indoor pool was not open to guests - we had to request 3 different times to finally get action. Manager didn't seem to care. Hotel charges $12/day parking - when I mentioned Casino charges only $5 (free if you spend a few $$ on your advantage card) they told me I should go park... More

My family and I stayed here for one night due to an emergency. Check in was painless and the cleaning lady told us that our room had "the best view." It turned out to be a view of the parking lot and the buildings across the street. Our room was located on the third floor by the stairs at the... More

Great location near to falls access, but not falls view, unless on the right side of the highest floors. Nevertheless, great value for location, compared to all others similarly located! Lobby is well appointed, light, and clean. Staff was pleasant and helpful. On-site parking at $12.00 per night - a great convenience and price for the area at the head... More

Booked a get away with friends for a small celebration. My husband and I were arriving on Friday and friends on Saturday. Karen, who took our reservations, made it possible for us to have adjoining rooms and be close to the pool. Very important. When our friends left, we decided to stay another night and the desk personnel were very... More

Stayed at the Comfort Inn Fallsview on October 22nd, as we were joining good friends for a birthday celebration. This hotel was definately not our first choice, but after talking to an excellent reservations person; Karen K, we booked this hotel. Karen was professional but friendly and was able to answer all our inquries. Checkin Saturday was a breeze and... More

It is an easy walk to the falls from this hotel. Do not count on a room with a view as other large hotels are located directly in front of it. Fallsview in the hotel name refers to the street by the same name. Even the penthouse rooms would not be worth the $2000 per night cost because of a... More

On the map, this place looked like an incredible find. Just a short walk through a park and you'd be at the falls. Of course that'd only be true if there wasn't a rather large drop in the middle of that walk. instead you have about a 1km walk to get to a street that goes down to the falls.... More

We stayed 1 night at this hotel and will never return. Cannot say anything good about our stay. Checked in late at night to receive the "last room", along with the person in front and behind us! We were then shown to our room, which was not in the main building, or even had access to the main building. There... More

Here is everything you need in a hotel. Friendly, helpful staff, extremely clean and comfortable rooms. Two pools, indoor & outdoor. Very close to everything that you want to see, and free breakfast to boot. More