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Prince of Wales

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Traveller (1723)
Room & Suite (416)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Hotel direct offer!March Madness Rates
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About

#5 of 16 hotels in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
Travellers' Choice
Distinguished leisure and business travellers alike seek the elegance and refinement of the Victorian Age embodied in this treasured landmark hotel located directly on the main street of Niagara-on-the-Lake.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Centre with Internet Access
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast in the room
Special diet menus
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand films
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Historic Hotel
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:March Madness Rates
4.5
4.5 of 5 bubbles2,834 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Prince of Wales hotel garners appreciation for its delightful amenities, including cozy beds and the thoughtful addition of welcome roses, with guests often enjoying the dining offerings. While opinions on value fluctuate, the hotel's vintage atmosphere and charming decor are widely lauded, accompanied by live music that enhances the experience. Cleanliness is generally upheld, and the staff's exceptional service is a highlight for many. Situated in a prime location, it allows for easy exploration, though some travelers suggest room maintenance could be improved.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Attentive
Amenities
Top-notch
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2,834Reviews25Q+A100Room tips
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44Bev wrote a review Yesterday
London, Canada13 contributions3 helpful votes
We stayed at Prince of Wales to celebrate my birthday. The whole experience was exceptional. Staff were very welcoming & helped make my birthday special…rose on my pillow, chocolates in the room & a special Happy Birthday fruit plate at breakfast. Love the ambiance of the hotel & great location. Will definitely go back.
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Date of stay: March 2024
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kathy D wrote a review Jun 2023
Summerfield, Florida8 contributions14 helpful votes
Hotel's Favourite
While on a road trip from Florida to Ontario, we planned to revisit Niagara-on-the-Lake. In particular, we wanted to stay at the Prince of Wales Hotel where we honeymooned 30 years ago. Because we were unsure of our time of arrival, we waited until the last minute to try and secure a reservation at the hotel. A quick check hotel reservation websites revealed that "there was no room at the inn." Undeterred, we called the hotel directly, explained our situation. We can't tell you how deighted we were to learn there was one room left! We arrived at The Prince of Wales Hotel the next day. From the outside, the hotel was even more beautiful than we remembered. Its hotel gardens and window boxes were resplendent with beautiful flowers. Our check-in was a breeze. The gentleman at the desk even noticed my husband uses a cane and wondered aloud whether he could find us another room that took into account his disabilty. Alas, he discovered what we already knew, no other rooms were available. Nonetheless, we sincerely appreciated his observation and sensitivity - an indication of the level of service guests can expect from The Prince of Wales Hotel. When we opened the door to our room, we were overwhelmed. A silver ice bucket with a bottle of champagne and two glasses greeted us. And, if that wasnt enough, we discovered a room decorated in a way that would impress any prince or princess. My husband loved the comfort of the sofa. I loved the four poster bed and the fireplace although, on a warm June night, we had no need of it. We decided to enjoy dinner in the Churchill Lounge. The atmosphere is energetic and the food is outstanding. The portions are large, no make that huge. My husband was delighted with his choices. I was too except, instead of an a-la-carte sized ceasar salad, I should have ordered a side casar salad only so I could have had the satisfaction of finishing it. The list of beers, wines and cocktails was extensive and reasonably priced. With respect to wines, the list featured many local wines which were unknown to me. Happily, our server offered several suggestions. Together we narrowed my choices to two. To help me decide, she brought samples of both for me to try - it was a blind taste test. As it turned out, I selected the one she thought I would most enjoy. I wasn't disappoined and ordered a second glass. Our table in the Churchill Lounge overlooked the street where we noticed horse and carriage rides on offer just ourside the door. No one was more surprsied than me when my husband suggested we take a ride around town after we finished dinner. It was wonderful. After our carriage ride, we went back to our room, we discovered that additonal pods of decaffineited coffee for the Nespresso machine had already been delivered to our room. And, when we turned toward the bed, found a pink rose perched against the pillow. Perfect! As to the bed itself, it's pure comfort. The firmness of bed was just right and the pillows were large and must have been filled with down. They were luxurious. We both slept like babies. The bathroom was large and contained all the amenities you would exect from a first class hotel. The next day, we ate breakfast in The Noble Room. It was beautifully appointed and the menu offered items to meet any guest's needs. My husband chose the waffle which he said it was the best he had tasted. I chose a half-order of eggs benedict - delicious! Our overnight stay at the Prince of Wales Hotel was a special treat. We began our marriage there and our recent stay capped off thirty great years. We promise not to let another thrity years to go by before we return. And, we promise to make a reservation well in advance.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
8 Helpful votes
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Geoffrey A wrote a review Mar 2
1 contribution1 helpful vote
We just finished 4 nights there but have stayed there before. VERY, VERY nice place. Highlights: excellent location - middle of old town NOTL. Beautiful heritage building - no 2 rooms the same but spacious and well appointed, luxury swimming pool, fantastic food (although a little pricy) but you get what you pay for, amazing customer service from absolutely everyone. The breakfast/dinner package is well worth it. I would definitely recommend to all of my friends and family.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Take the meal package.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jill Hipperson, Guest Services / Front Office at Prince of Wales
Responded yesterday
Dear geoffreya590, Thank you very much for your wonderful review on TripAdvisor ! Your observations and comments are very much appreciated. We look forward to welcoming you on a return visit in the future ! Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Debtiff wrote a review Feb 2024
McKellar, Canada14 contributions8 helpful votes
This is such a beautiful hotel that we will always come back to ! Amazing service and ambiance. 💗 I’d like to give a shout out to Frank at the Noble Restaurant..: such great service and special attention paid to us for my birthday weekend ! You made my day Frank !
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Richard Ong wrote a review Feb 2024
5 contributions1 helpful vote
This is probably one of the finest and most luxurious hotels in Canada. The staff is warm and friendly. They made me feel right at home. Not only does this hotel has a lot of history, with all of the vintage paintings adorning the walls of each corridor, it feels like living inside an art gallery. It is a very beautiful place and did I mention the food in the restaurant? It's simply superb!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Carin S wrote a review Feb 2024
Buffalo, New York21 contributions38 helpful votes
+1
This is very bad. We are paying full price for this!!!! Dead bugs, Formica countertops in bathrooms, musty smell, uneven floors. This is not charming at all, this is outdated and needs some TLC. Would we have known we would be in the “cottage” we would NEVER have booked this.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Don’t book here unless you are sure what room you get
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jill B wrote a review Feb 2024
1 contribution1 helpful vote
We loved our recent stay at the Prince of Wales Hotel. The staff were excellent. We particularly loved sitting in the cozy lounge by the fire place sipping our speciality coffees on a cold winter night after a swim/jacuzzi. Loved that we could stroll down the historic streets of Niagara on the Lake sipping our complimentary coffee/tea the next morning. A great way to enjoy Winter!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Anna P wrote a review Feb 2024
Mississauga5 contributions1 helpful vote
+1
My husband and I have been transported into a different era these past few days since checking into the Prince of Wales hotel and spa in Niagara on the lake. Just having a fabulous time! Highly recommend this hotel! Superp accommodations and excellent service, the pool and hot tub were wonderful. Definitely make time for the afternoon high tea. Felt like we walked into Downton Abbey! Even their washrooms in the lounge were stunning! I arrived stressed and tired from work and left relaxed and happy. Thank you to the staff for going beyond being amazing and making our stay fabulous!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Call ahead for pool closures. Go during the week if you can! Cheaper rates and the hotel is not...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Joseph A wrote a review Feb 2024
1 contribution1 helpful vote
We had a wonderful breakfast. The manager Valerio took extra care to accommodate us. Will return again. Great atmosphere and experience. Definitely best hotel in Niagara on the lake. Looking forward to coming back in the summer time again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Diana wrote a review Feb 2024
Trenton, Canada7 contributions1 helpful vote
The first thing I thought was historical, the paintings, stain glass work, the wood work on the mouldings and floors was beautifully done. The setting was great to downtown. But what impressed me the most was the service. The service was very polished, the staff were exceptionally polite and helpful. The restaurant staff (Sandra I don’t remember the other waitress sorry )conducted themselves professionally . Excellent service. The rooms were very clean and comfortable with nice touch’s nepresso coffee , oranges , towel warmer. The hotel definitely rates a 5 stars very impressed
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Not the right property for you?
There are more places to choose from in the Niagara-on-the-Lake area.
PRICE RANGE
C$279 - C$395 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prince of wales hotel niagara-on-the-lake, prince wales hotel niagara lake, prince wales niagara lake
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
110
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Prince of Wales - UPDATED 2024 Prices, Reviews & Photos (Niagara-on-the-Lake, Ontario) - Hotel - Tripadvisor

Frequently Asked Questions about Prince of Wales
Which popular attractions are close to Prince of Wales?
Nearby attractions include BeauChapeau Hat Shop (0.1 km), Niagara on the Lake Heritage District (0.03 km), and Queens Royal Park Gazebo (0.4 km).
What are some of the property amenities at Prince of Wales?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Prince of Wales?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Prince of Wales?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Prince of Wales?
Yes, valet parking is available to guests.
What are some restaurants close to Prince of Wales?
Conveniently located restaurants include Masaki Sushi, Il Gelato di Carlotta, and Nina Gelateria & Pastry Shop.
Are there opportunities to exercise at Prince of Wales?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Prince of Wales located near the city centre?
Yes, it is 0.3 km away from the centre of Niagara-on-the-Lake.
Are any cleaning services offered at Prince of Wales?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Prince of Wales?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Prince of Wales offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.