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White Oaks Resort & Spa

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Traveller (554)
Room & Suite (59)
Dining (51)
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About

#1 of 1 resort in Niagara-on-the-Lake
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Welcome to White Oaks Conference Resort and Spa, a destination unto itself that puts you at the centre of Niagara area attractions in the finest accommodations in Niagara-on-the-Lake. Niagara Wine Country, Casino Niagara, Niagara Falls and more are all within easy reach. But you won't have to leave our 13-acre resort to enjoy a first-class experience. Modern and stylish, White Oaks delivers luxury hotel service and truly outstanding amenities. From a deluxe Spa and our acclaimed 4-Diamond LIV restaurant (featuring award-winning Niagara Wines) to state-of-the-art fitness centre, The Club at White Oaks, we're dedicated to every aspect of your comfort and success. Turn your next event into an unforgettable experience. Greet, meet and motivate your colleagues, clients and guests in the luxurious, unique surroundings of Ontario's finest meeting venue. Be inspired by the extraordinary. Come to White Oaks and enjoy the best of Niagara on the Lake hotels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Car hire
Business Centre with Internet Access
Electric vehicle charging station
Valet parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast in the room
Special diet menus
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Interconnected rooms available
Room service
Safe
Refrigerator
Flatscreen TV
On-demand films
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Modern
Languages Spoken
English
4.5
4.5 of 5 bubbles6,219 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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White Oaks Resort & Spa emerges as a beacon of luxury, with travelers lavishing praise on its elegant atmosphere and spotless cleanliness. The staff's friendly and accommodating nature consistently enhances guest experiences, while the variety of amenities, including a well-maintained pool, spa, and fitness center, receive high marks. Guests appreciate the spacious, well-appointed rooms and find the hotel's proximity to shopping and attractions convenient. Although most guests see White Oaks as a good value, a few raise concerns about the cost relative to the quality.
Location
Convenient
Atmosphere
Elegant
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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6,219Reviews29Q+A100Room tips
Traveller rating
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fhaight wrote a review Mar 16
Listowel, Canada97 contributions97 helpful votes
White Oaks has a great idea: Offer 5-star service for 3-star prices. Then offer expensive indulgences for the wealthy customers, such as fine dining and spa services. Poorer customers can still enjoy the luxury, while eating off the property. Keep in mind a small nightly charge for use of the pool area, and you will have a great time.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The pool is very busy. You may enjoy it in early morning, or late at night.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 2 days ago
Dear F, We are certainly delighted to have all of our guests here with us at White Oaks, regardless of the reason they come to visit us. Thank you for noting that you found many value options for people to choose from while here. I would however, especially like to thank you for noting that, regardless of what choices our guests find most pleasing for them...our caring and genuine 5 STAR guest service is a constant here at WO. We truly believe that if you walk through the doors at White Oaks - you deserve our respect, a warm welcome, attentive service...in other words...our best! Thank you for your wonderful review. It will be our pleasure to warmly welcome you with a cheery greeting and big smile each time you visit us! We hope to see you again soon! Kindest regards, Lindy, Guest Services Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Diane B wrote a review Mar 12
Mississauga, Canada3 contributions
Another amazingly relaxing experience at White Oaks. The best in the area for service, food, and spa services. Impeccable grounds, friendly staff, and delicious restaurants. I visit at least 4 times a year for 2-3 days and never disappointed.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 6 days ago
Dear Diane B., You "love White Oaks" and we love having you here with us! How wonderful is that! We are delighted that you had another "amazingly relaxing" experience and we could not be more pleased that you find our facility, spa services and service "the "best in the area". Wow...thank you for your kind words! It is great to read that you enjoy our "impeccable" grounds, "friendly" staff and "delicious" restaurants as well, during your regular getaways! Thank you for your continued and very much appreciated loyalty! It means more than you may know to all of us here at WO! "Never" disappointing is something we will be happily strive for each visit! Always greeting you with a warm and cheerful welcome will be our pleasure! Kindest regards, Lindy, Guest Services Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Suzy P wrote a review Mar 11
Aurora, Canada3 contributions
From the minute we pulled our car up, to the moment we left we had five star service & were treated like royalty. We had our wedding here, ate at LIV restaurant, hosted 40 people for our big day in the Garden Studio suite, and got to stay in the most luxurious bride and groom suite for the night. We appreciate the seamless event that went on without a hitch, and all the hardwork from the wait staff, the concierge, the bell hops, and Tara and Sofiia the wedding coordinators. Thank you to everyone for making our wedding so special and memorable. We will be back for sure!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 1 week ago
Dear Suzy, A huge Congratulations to the two of you on your recent wedding! What a lovely and exciting time for you, your family and friends! "The Wedding of my dreams"...how wonderful to read...we are thrilled for you!! We are delighted that your vision of your special day was "seamless" and went on "without a hitch", due in part to Tara, Sofia and our team here at White Oaks. A "luxurious" suite, Liv restaurant, treated like "royalty" and "five star service" from a team who are genuinely glad you are with us...thank you for choosing WO! We look forward to warmly welcoming you again for any future occasions or simply to relax and rejuvenate when you can find the time! Wishing you abundant love, much happiness and prosperity from all of us here at WO! Kindest regards, Lindy, Guest Services Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sabrina O wrote a review Mar 3
2 contributions
We had an amazing experience from the moment we walked in from the friendly reception from all the staff. Special thanks to Alexa for making our stay memorable The rooms are so comfy and spacious The pool area is huge and clean We will definitely come back and recommend strongly. Frank and Grace.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Pool is beautiful and room is spacious
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 1 week ago
Dear Frank and Grace, An "amazing" experience is what it is all about for a getaway and we could not be more pleased that you found just that during your recent visit to White Oaks! "Friendly reception" from our team, "comfy and spacious" rooms, "huge and clean" pool area and of course a memorable experience due to Alexa's caring service. We are delighted that you are happy and especially so that we will have the opportunity to warmly welcome you again, hopefully many more times over the years! Thank you for your gracious recommendation, your kind words and for taking time to post! Kindest regards, Lindy, Guest Services Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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amber s wrote a review Mar 3
14 contributions
Great place to stay for the weekend! Best fitness center, great workout classes with friendly instructors, beautiful ambiance, excellent service, great location near the mall, love the saunas/jacuzzi and comfy bed. The only issue I had was when calling from home to talk to a live person. Only my 2nd time there but we plan to go there more often now.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Reserve spa in advance
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 2 weeks ago
Dear Amber, Thank you for noting that you "love the service" here at White Oaks! We are delighted that you find WO a "great place to stay" and that our fitness facility is the "best" with "great" workout classes, "friendly" instructors, "beautiful ambiance", great location and "excellent" service. I am sorry that we missed the opportunity to speak with you when you initially called in. I trust that your questions were answered to your complete satisfaction overall. You've made our day by letting us know that you plan to come see us "more often now"...how wonderful it that!! A warm and cheerful greeting awaits you each time you visit! Thank you. Kindest regards, Lindy, Guest Services Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TSN_10 wrote a review Feb 2024
Ancaster, ON66 contributions28 helpful votes
I have been a loyal White Oaks guest for 20 years. (Some may say addict). We just stayed for a night to celebrate multiple birthdays and it once again exceeded expectations. They have been renovating many of the rooms over a few years, and each time I experience one I am in awe of the design, comfort and attention to detail. Ramjeet, Leo and Sherry were amazing. Great checkin, warm welcome and departure with Suarav was perfect. (If I miss-spelled names in apologize- I needed my glasses). Liv…. The best luxury dining around. Lola exceeds expectations every time. (Patient with a group of 10), and the food is always a taste sensation. We look forward to returning again for more wonderful celebrations. Thank you Leo… appreciate your input on making this a special night.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 3 weeks ago
TSN_10, A White Oaks "addict"...hahaha...love it! We will be delighted to continue to warmly welcome you over and over again as it is our sincere pleasure to have you with us. Thank you for your loyalty over the last 20 years and counting. Your happiness and loyalty mean more to us than you may realize. A very Happy Birthday to all those celebrating! Thank you for choosing WO again to help celebrate your multiple birthdays, and for letting us know that we "once again exceeded expectations". We could not be gladder that you are pleased! Thank you for noting the positive contribution of Leo, Ramneet, Sherry, Saurav and Lola...they are amazing individuals who give their best during each interaction - not only because they are skilled professionals but because they genuinely care. You've noted that you "look forward to returning again for more wonderful celebrations"...this is considered a tremendous compliment for all of us here at WO, and we wish you to know that we look forward to your return as well! Kindest regards, Lindy, Guest Services Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Danielle C wrote a review Feb 2024
1 contribution
This hotel is our home away from home. The staff truly make staying here an absolutely pleasure. They are the nicest and most accommodating. The staff are so considerate with every single interaction. Always so helpful. The rooms are large and beautiful. With restaurants and a spa in the same building, my husband and I have everything we need. If we feel like going shopping, the outlets are right across the street. We proudly visit this resort and spa every few months as a quick getaway from Toronto, a great place to rekindle romance and relax and recharge. We recommend this place to everyone we know.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 3 weeks ago
Dear Danielle, How wonderful to prioritize your husband and your relationship with a quick getaway from Toronto to White Oaks every few months! Rekindling romance, relaxing and recharging...this is a lovely way to help balance a hectic lifestyle and to inject additional fun and happiness into your life! I love it! Thank you for noting that WO is your "home away from home", and that our team helps make staying here an "absolute pleasure". What a nice thing to say! "Large and beautiful" rooms, on-site restaurants and spa and even shopping across the street...aahhh life is good! A warm and cheery greeting awaits you on your return visit! It will be our pleasure to have you back again and again! Kindest regards, Lindy, Guest Services Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Emily F wrote a review Feb 2024
1 contribution
My partner and I celebrated our 7 year anniversary at White Oaks and we had an absolutely amazing time. The wine tour was so great and the staff at the Resort are all amazing and so friendly. We really felt well taken care of and they even sent us chocolate strawberries as a gift to celebrate our anniversary! They made sure to make our stay extra special, we will definitely be coming back.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 4 weeks ago
Dear Emily, A very Happy 7th Anniversary to you both! Having an "absolutely amazing time" while together celebrating a milestone occasion is what it is all about when you are on this kind of getaway...we could not be more pleased that you are happy and that you chose White Oaks to celebrate this wonderful time together. We are delighted that you felt "well taken care of" and perhaps even a little pampered by our team. It has been our pleasure to have you with us and it is rewarding to know that you found your time with us "extra special" from the "great" wine tour to our "amazing and so friendly" team. A cheery greeting and warm welcome await you for your next celebration or even when you simply feel like relaxing and rejuvenating together again. Kindest regards, Lindy, Guest Services Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Blake R wrote a review Feb 2024
1 contribution
Hotel was beautiful, but the atmosphere was what was stand out for sure. I hope everyone gets to experience meeting David in the front lobby, he made the experience that much more exceptional. The Play bar and grill was great for a drink and appetizer, and the LIV had the most incredible food and dining experience ever. Amazing weekend, and will definitely be returning for the reasons mentioned above. Could not recommend this more!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 4 weeks ago
Dear Blake, Wow...an "amazing" weekend...we love it when you are happy and to know that you are 5 STAR Happy, highly recommend us and will "definitely" be returning - is very rewarding for all of us here at White Oaks! Thank you for your kind words and for letting us know that you are so pleased. Fabulous dining experiences both in PLAY and LIV, "beautiful" hotel, with a "stand out" atmosphere due in part by our Door person David’s genuinely caring service...we very much appreciate you noting David's wonderful contribution to your positive experience and wish to thank you for choosing WO for your recent getaway! It will be our pleasure to cheerfully greet and warmly welcome you again upon your next arrival! Kindest regards, Lindy, Guest Services Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kaleigh M wrote a review Feb 2024
1 contribution
The room was very nice. Staff were all super friendly and always willing to help. Breakfast from Liv is amazing. Overall a super nice hotel and I can’t wait to stay here again. I would definitely recommend it for anyone looking for a great place to stay :)
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lindy Mazzarella, Guest Services / Front Office at White Oaks Resort & Spa
Responded 4 weeks ago
Dear Kaleigh, We are delighted that you are so pleased with your recent stay with us here at White Oaks! Knowing that you will be staying with us again and that you've extended your valued recommendation means more to us than you may know. "Very nice room", "amazing" breakfast at LIV, "super nice" hotel and "super friendly and always willing to help" staff - who are glad you are here...thank you for choosing WO. Your happiness is our joy and we can not wait to have you stay with us again! Kindest regards, Lindy, Guest Services Liaison
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Niagara-on-the-Lake area.
PRICE RANGE
C$177 - C$307 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
white oaks conference resort and spa, white oaks hotel niagara-on-the-lake, white oaks conference hotel, white oaks resort, niagara on the lake white oaks, white oaks spa, white oak resort anbd spa
LOCATION
CanadaOntarioNiagara-on-the-Lake
NUMBER OF ROOMS
220
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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White Oaks Resort & Spa - UPDATED 2024 Prices, Reviews & Photos (Niagara-on-the-Lake, Ontario) - Tripadvisor

Frequently Asked Questions about White Oaks Resort & Spa
Which popular attractions are close to White Oaks Resort & Spa?
Nearby attractions include Outlet Collection at Niagara (0.2 km), Pepper Palace (0.4 km), and Hour Passion (0.2 km).
What are some of the property amenities at White Oaks Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at White Oaks Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at White Oaks Resort & Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at White Oaks Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to White Oaks Resort & Spa?
Conveniently located restaurants include LIV Restaurant, Play Bar & Grill, and Aroma Espresso Bar in Outlet Collection at Niagara.
Are there opportunities to exercise at White Oaks Resort & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at White Oaks Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does White Oaks Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to White Oaks Resort & Spa?
Many travellers enjoy visiting British Methodist Episcopal Church (5.9 km), DeCou House (4.3 km), and Homer Lift Bridge / Welland Canal Bridge #4 / Queenston Street Bridge (3.7 km).
Does White Oaks Resort & Spa have any great views?
Yes, guests often enjoy the park view available here.