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Fairmont Chateau Laurier

4.0 of 5
1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada (Byward Market Area)
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Fairmont Chateau Laurier
Ranked #15 of 61 hotels in Ottawa
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691 reviews from our community

Traveller rating
    286
    211
    106
    55
    33
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Families
114
 
Couples
220
 
Solo
44
 
Business
222
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Montreal, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

I stayed at the Fairmont Chateau Laurier for one night (May 18-19) and loved this hotel in all respects. This massive 'luxury' hotel is situated in the heart of Ottawa, directly on the Rideau Canal, across from the spectacular Canadian Parliament building, and in full view of the Ottawa River. The hotel lobby is very large and beautiful and includes... More

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Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 21 May 2013 NEW

We stayed here for one night in August 2012 as we were attending a wedding downtown and had a fairmont giftcard to use. Nothing beats the location of the Chateau in downtown Ottawa! I will admit that we didn't spend much time in the hotel at all, and as a result, didn't use many of the amenities such as the... More

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Montreal, Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

We have stayed 3 times at Fairmont Château Laurier. Every time was a pleasant and good experience. The service is always very good and attentive. The only slight disappointment this time was our room. Located on the 6th floor we had a nice view of the parliament buildings. The room was a Deluxe King, spacious and the bed divinely comfortable... More

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See 7 more reviews by KarineCW for Ottawa
1 review
3 of 5 stars Reviewed 19 May 2013 NEW via mobile

It is 2am and am forced to write this review as the paper thin walls between the rooms of this hotel allow me to follow in great detail the loud obnoxious conversations in the room next door! For the second night in a row despite a room change the hollow walls of this seemingly grand hotel have kept me and... More

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review
22 May 2013

I am sorry to hear about your displeasure with your recent stay with us. We were disappointed to hear that your sleep was interrupted by guests in the neighboring room. The quiet enjoyment of our guests’ remains a priority for us, as such, I am sorry that on this occasion this was not the case for you and your family.... More

Toronto, Canada
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

The Canadian travel experience is not complete without staying in one of the original hotels built by the national railways in the early 20th century. Most major Canadian cities have one and most are now in the Fairmont chain. The Chateau Laurier is one of the grandest. (see pictures) The staff are friendly and attentive. The lobby is welcoming and... More

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review
22 May 2013

You certainly are well-versed in the grand history of Ottawa’s Castle and its sister properties! If you have not had the opportunity to do so, please view our historical tour which can be found on any Apple or Android device by searching for “Fairmont Château Laurier Historical Tour”. I am also pleased to share with you that we have completed... More

Gurgaon, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 May 2013

I have stayed in CL 3 times and each time it was an awesome fulfilling experience. Amazing Location right at the Rideau Canal , next to the Parliament on one side and the Downtown on the other, its just a perfect setup. The staff is very hospitable and was prompt. The rooms are done up well except the TVs, which... More

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review
22 May 2013

Thank you for sharing your comments on Trip Advisor, I am delighted that you enjoy the royal treatment! Our Executive Chef and his brigade work tirelessly to ensure that our food offerings are the best for our valued guests and visitors! We will be sure to share your kind remarks with the team. As for the televisions in our guestrooms,... More

Hope Island, Australia
Top Contributor
82 reviews 82 reviews
61 hotel reviews
Reviews in 64 cities Reviews in 64 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 15 May 2013

Hotel is in an excellent location, close to most of the attractions. The room we had was quite small & there was an upgrade of the hotel taking place at the time which meant with scaffolding etc we didn't have much of a view.

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review
22 May 2013

Thank you for sharing your feedback. As a heritage hotel, we do have a few smaller rooms; however, in general, we are fortunate to offer our guests spacious rooms with lovely surroundings. We do make every effort to ensure the quiet enjoyment of our guests, even during renovation projects and we regret your disappointment on this occasion. We do hope... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 May 2013 via mobile

I had booked 2 weeks in advance and got a great deal! There was a protest going on infront of their hotel so I had trouble finding the place. I called to get directions and the hotel redirected me to 3 people then was on hold for 10 minutes!? Some staff were incredible friendly some were not so much. (I... More

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ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review
22 May 2013

As next door neighbour to the Parliament Buildings, we are indeed close to the many activities and festivals that take place in our Nation’s Capital. We apologize for not meeting your expectations on this occasion. We do, however, look forward to welcoming you back one day soon! Sincerely, Claude J. Sauvé General Manager More

Milton, Vermont
Top Contributor
164 reviews 164 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 13 May 2013

The Fairmont Chauteau Laurier is practically another attraction in Ottawa. Almost anyone who visits Ottawa will stop in here to check it out and say that they had been there. It's located perfectly in downtown with the Rideau Canal right next to it. The Parliament is a stones throw away and so is the By Ward Market. Nice architecture, ambiance,... More

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See 6 more reviews by SkydogVT for Ottawa
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review
15 May 2013

We are delighted that you enjoyed your stay with us in Ottawa’s Castle! We look forward to welcoming you back again one day soon. Sincerely, Claude J. Sauvé General Manager More

Michigan
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 12 May 2013

Stayed at the Chateau Laurier for a weekend in Ottawa with family. My room was on the 6th floor facing Parliament. The view was nice, and the bed was comfortable. The public areas of the hotel are immaculately maintained, and the historic character if this hotel is probably its best assets. The service is friendly and very professional. The front... More

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See 7 more reviews by grsurfer for Ottawa
ChateauLaurier, General Manager at Fairmont Chateau Laurier, responded to this review
15 May 2013

We are delighted that you enjoyed your stay with us in Ottawa’s Castle! We look forward to welcoming you back again one day soon. Sincerely, Claude J. Sauvé General Manager More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Byward Market(60)
  • Gold Floor(22)
  • Parliament building(21)
  • Parliament hill(20)
  • Great location(10)
  • Rideau canal(9)
  • Very nice(9)
  • Room service(8)
  • Front desk staff(4)
  • Not available(3)

Additional Information about Fairmont Chateau Laurier

Address: 1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Phone Number:
Region: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Ottawa
#4 Luxury Hotels in Ottawa
#10 Business Hotels in Ottawa
#17 Family Hotels in Ottawa
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. ... more   less 
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Also Known As:
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Chateau Laurier Hotel
Fairmont Hotel Ottawa
Fairmont Hotel Chateau Laurier
Fairmont Ottawa
Ottawa Fairmont
Fairmont Chateau Laurier Ottawa, Ontario

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Fairmont Chateau Laurier
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