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All 59 Ottawa hotels »

Chimo Hotel

3.0 of 5
1199 Joseph Cyr Street, Ottawa, Ontario K1J 7T4, Canada
Hotel amenities
Ranked #33 of 59 hotels in Ottawa
3.5 of 5 stars 197 Reviews
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197 reviews from our community

What travellers say about this hotel
  • Very clean(6)
  • Hot tub(4)
  • FREE parking(3)
  • Helpful and friendly(3)
  • Pool area(3)
Traveller rating
    34
    61
    45
    30
    27
Only show reviews for Family (36) | Couples (31) | Business (71)
Date Rating
Brikv
Edmonton, Canada
Senior Reviewer
10 reviews
2 helpful votes
2 of 5 stars Reviewed 20 February 2012 NEW

Stayed at this hotel through a Hotwire booking. The front desk staff were less than friendly. I felt as though was inconveniencing him by check in. The rooms are spacious but old and with poor bed linens. The pub staff was very friendly and helpful but the food was only mediocre. Worst part was that when I went to use... More

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TJLMES
Toronto, Canada
Senior Reviewer
7 reviews
3 helpful votes
5 of 5 stars Reviewed 20 February 2012 NEW

I have stayed at the Chimo on 2 separate occasions over the years. A great hotel, where rooms are spacious, clean and comfortable. I would recommend this hotel to others as an affordable placee to stay. More

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imsharper
Canada
Senior Reviewer
7 reviews
7 helpful votes
5 of 5 stars Reviewed 20 February 2012 NEW

On Monday, February 13th, 2011 my husband and I drove into the front of the hotel to see about our room reservation ... it had been a trying drive up from Windsor with some car problems. At the front desk I was warmly received by a tall blond professional looking receptionist. After hearing my tale of woe he commiserated and... More

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Bob W
Medford, Massachusetts
2 reviews
5 of 5 stars Reviewed 19 February 2012 NEW

I was in Ottawa on business and stayed three nights at the Chimo Hotel. The desk clerk was friendly and efficient, my room was clean and spacious. The bed was perhaps a little too soft. I had no problem with the bathtub draining quickly enough, as some other guests reported. Ate at the breakfast buffet twice, food was decent both... More

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JimS48
Toronto, Canada
Contributor
20 reviews
4 helpful votes
3 of 5 stars Reviewed 16 February 2012 NEW

One night stay on business. Room adequate. Staff in bar/restaurant and serving meeting room friendly and efficient. Internet worked well and free throughout the hotel. But why does the front desk insist on a phone number in addition to photo ID and home address? Hotel policy I was told as required by legislation. Rubbish! More

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4TravelerQ
Newmarket, Canada
1 review
5 of 5 stars Reviewed 12 February 2012

Booked a room online, when arrived wrong type of room was reserved for our party size. We were given an upgrade without question or additional charge. Room was great. Breakfast buffet good quality and great value. Nice pub in hotel with decent menu and open late for late dinner. Kids liked the pool and sauna. Exercise room is functional. More

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brobit
Contributor
11 reviews
4 helpful votes
4 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

Everything wad perfect if not for a slow bath drain. The bed was comfy, the room clean. Not to far from city center, the cinema and cite collegial. Will go back next time. More

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jean pierre benjamin, General Manager at Chimo Hotel, responded to this review
6 February 2012

Dear "Brobit" Thank ou for taking the time to write about your stay. As with all the other guests that share similar comments outside of this medium, we appreciate the positive feedback. Good or bad, we share all of our comments with our associates and I know that this one will bring a smile on their faces. Sincerly Your Chimo... More

rick v
Toronto, Canada
1 review
1 helpful vote
2 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

On a recent 3 night stay that I had preapid with a credit card, I was told I had to place a $150 deposit for 'incidentals like movie rentals'. Unless the movies are about $50 each this seems unreasonable. I did not have the sufficient cash on me (I had about $35 on me which he declined to accept) and... More

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jean pierre benjamin, General Manager at Chimo Hotel, responded to this review
6 February 2012

Thank you for your recent post, We were quite disheartened to read your review. We have obviously investigated with the associate in question and the two Managers present at the time of check in, all three interviews (conducted individually) the results of which show discrepencies in the sequence of events. Policies and Procedures are present in any type of business.... More

Coconut62
Montreal, Canada
Senior Contributor
33 reviews
14 helpful votes
2 of 5 stars Reviewed 30 January 2012

Though the room was relatively clean this hotel is very very tired and in need of an overhaul to bring it up to snuff. Not sure how this place is a 3 star when at best it's a 1.5-2. Unless this place is renovated big time, I will not likely stay here again. More

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dotledge
Toronto, Canada
Reviewer
4 reviews
1 helpful vote
1 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

Please let me preface this by saying I’m not normally a complainer. I don’t expect everything to be perfect and fancy, just reasonable. Read other reviews by me and you’ll see that’s true. This place however took the cake. We stayed at the hotel for 4 nights. The front desk staff was friendly and efficient during check which only took... More

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jean pierre benjamin, General Manager at Chimo Hotel, responded to this review
3 January 2012

Dear "dotledge" First let us apologize for the circumstances described above. We have looked into all of your comments with great focus and initiated corrective actions to prevent recurrence. More importantly, contrary to the impressions left from the above; we ARE committed to our guests and believe that despite this experience, we have the ability to include you in our... More

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Chimo Hotel Also Known As

  • Chimo Hotel Ottawa
Address: 1199 Joseph Cyr Street, Ottawa, Ontario K1J 7T4, Canada

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