This is a very 'interesting' hotel with lots of senior living there. Other than my group, I've only seen 1 group of guest with non-seniors. It has doctor and physiotherapist on site. If you want to have breakfast in their dinner room, their priority is to serve the seniors first, so there was a bit of a wait. Basic hotel,... More

Our group of 4 couples was in town for a week end marriage conference and picked this hotel primarily because of the affordability. I have stayed in other Ottawa hotels many times before and by far this gives the best value. Free parking, helpful staff, clean room with a kitchenette. The bed was firm and comfortable with 2 extra pilows... More

Don't get fooled by the nice looking pictures on the web site. Search again for "Embassy West Senior Living" and you'll find that this is supposed to be a hotel AND senior living at the same time. The percentage of hotel guests was extremely low, however, and everything is tailored to assisted living. Nothing wrong with having breakfast as one... More

I stayed at Embassy West hotel for two weeks as my mom was recovering from surgery at the Ottawa Civic hospital. I really needed an affordable hotel that was close to the hospital so I could visit my mom daily. This was the best value out of any hotels in Ottawa. The beautifully appointed rooms was great for extended stays... More

I booked this hotel to have someplace in the West End to stay with my boyfriend for a couple days after he returned from Afghanistan. I was looking for a hotel in the west end of Ottawa, as opposed to downtown, where I usually stay, but looking at other reviews and their website, the Embassy West seemed perfect. I went... More

We have travelled a lot around the world. We have been to hostels in developing countries that were more acceptable than this hotel. This is not a hotel, its a seniors residence. If you want cheap with no expectations, this is your place. If you want cheap with clean beds and comfortable vibe, you can do better. We booked online,... More

STAY AWAY from this HOTEL....(..period!!). From the time of booking this hotel, to us arriving, we have been lied to. Booked the hotel via phone, was told about the renos, but NO mention that the hotel is being coverted to a Seniors Home and already Seniors are living on the premise. Was told the swimming pool was out of service... More

Great Location! Friendly staff and service! My Co-Workers and I were so impressed by the renovations. The rooms are clean and comfortable. I'm booking this hotel for my next business trip in October. Can't WAIT!!!!! More

The check-in and check-out process was very easy. I loved my room. It was a perfect stay and a very reasonable price. The room came with a plasma, a walking closet, a big bathroom, and a mini-kitchen. It was very enjoyable. The staff was very acommodating. All these reviews must be from before the renovation or while this place was... More