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All 61 Ottawa hotels

Minto Suite Hotel

4.0 of 5
185 Lyon Street North, Ottawa, Ontario K1R 7Y4, Canada (Byward Market Area)
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Minto Suite Hotel
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Ranked #13 of 61 hotels in Ottawa
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578 reviews from our community

Traveller rating
    242
    217
    73
    36
    10
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Families
242
 
Couples
103
 
Solo
29
 
Business
112
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cumbria
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

From check-in to check-out, this was a terrific experience. We had a two bedroom suite on the 17th floor with en-suite for one room and a separate shower room for the other. Joining them was a lounge/kitchen-diner with more than enough room to relax after a days sightseeing. The water pressure in the bathroom wasn't brilliant, but it was enough... More

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St. John's, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 9 June 2013

I stayed at the Minto Suite Hotel many years ago and had good memories of the place. I was booked there for three days of meetings. Although the suites are large and fully equipped they are showing their many years of use. There were a couple of little things that demonstrated lack of attention and reflected poorly on management. There... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
11 June 2013

Dear Guest, Thank you for taking the time to send your comments regarding your recent stay at the Minto Suite Hotel. I was pleased to know that you were a returning guest, but disappointed to read your review. I have shared your comments with our housekeeping team and I can assure you that they will address them immediately. I will... More

Hamilton, Canada
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 8 June 2013

I really love this hotel. The service is great too! I booked it on hotwire and my plans changed, I needed to come an extra day early. They had me in the same room and gave me the hotwire price which was great. The room was massive and super clean, very comfortable and well decorated. I ordered food from the... More

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See 5 more reviews by Hamiltongirl_12 for Ottawa
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
11 June 2013

Dear Guest, Thank you for taking the time to post a review of your most recent stay at Minto Suite Hotel. As the General Manager, guest comments are invaluable to me, and it was a pleasure to read your review. I appreciate your kind words about your comfortable suite, and the great service provided by our staff. Once again thank... More

London, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 June 2013

We had a 2 bedroom suite with kitchen for a family holiday. Comfortable beds 2 bathrooms view of river close to everything very pleasant staff made for an enjoyable stay .Love Ottawa! Would make the parking situation a bit plainer to understand ...will know how to get around it next visit! Also would include Wi Fi for all our devices... More

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See 6 more reviews by eikcaj772 for Ottawa
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
7 June 2013

Dear Guest, Thank you for sharing your experience with the TripAdvisor community. It was a pleasure to read your review and know that your family enjoyed your experience at Minto Suite Hotel. Thank you for your comments about our comfortable suites, and our wonderful staff. I appreciate your feedback about our parking garage and high speed internet access. We look... More

Burlington, Canada
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 June 2013

Stayed at this hotel 6 years ago and decided to stay again while visiting the city for their 'Doors Open' weekend. Enjoyed our stay, however, found that the rooms, especially the kitchen, were in need of updating. Lobby and pool area were excellent. Staff were pleasant and attentive. Hope upgrading is scheduled as this is a great hotel in a... More

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See 4 more reviews by bulanda for Ottawa
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
6 June 2013

Dear Guest, Thank you very much for reviewing your stay on TripAdvisor. I was pleased to read that you enjoyed our pool & fitness centre, as well as our great location. It was a pleasure to read that our team provided great customer service. Thank you also for your suggestions regarding the suite. Because of comments like yours we are... More

Victoria, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 4 June 2013

I stayed five nights. Arrived Tuesday and left Sunday. I had a regular suite in which there was one irregular space that encompassed sleeping, eating and sitting areas. The kitchenette was hidden behind folding doors and had a sink, small refrigerator and microwave - no oven/stove if that is important to you. There was a coffee maker, toaster and kettle... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
6 June 2013

Dear Guest, Thank you for taking the time to post such an in depth and comprehensive review of our hotel! I am sure travelers will benefit from your insight and attention to detail. I am very happy to read that you enjoyed your stay with us. I would like to thank you for your recommendation regarding high speed internet access.... More

London, ON
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 June 2013

Have stayed here before and I agree with other reviewers that the place could do with some updating. However, my suite was spacious and clean and everything worked as it should. When traveling with family or in a group I could not imagine a better value. This is a far better experience than a regular hotel room. The two-bedroom suite... More

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See 2 more reviews by kgilbert001 for Ottawa
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
4 June 2013

Dear Guest, Thank you for sharing your feedback with the TripAdvisor community. It was a pleasure to read that you enjoyed your stay, especially the spacious suite and amenities. Thank you for the kind words about the better value of our hotel, as well as your suggestions. We look forward to welcoming you back soon. Sincerely, David Zaltzman, General Manager,... More

Saskatoon, Canada
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 30 May 2013

I stayed in a superior room, and while spacious enough, is in need of some major updating. The kitchen cabinets were broken, a panel was missing, and everything including the appliances are old and dated. The dryer broke down - I suddenly heard huge loud bangs when I tried to use it. It was fixed, but the washer and dryer... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
3 June 2013

Dear Guest, Thank you for taking the time to communicate your feedback regarding your recent stay with us. With each guest comment received we strive to put into effect those suggestions that will make our guest’s stay with us a more pleasing and memorable one. It is very important for us to hear constructive criticism and the comments you made... More

Toronto, Canada
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 29 May 2013

I stayed at the Minto with my father and his wife during 2013 race weekend. Our suite had a kitchenette and pull-out couch - perfect for the three of us! We made a few requests throughout the course of our visit and staff were prompt in responding and very courteous. I'd recommend the hotel for its location, cleanliness and overall... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
31 May 2013

Dear Guest, The Minto Suite Hotel team would like to thank you for taking the time to post your feedback about your stay with us last weekend. We are very happy that you enjoyed your suite and to know that our employees continue to deliver exceptional service. Thank you for much for your recommendation, we look forward to hosting you... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 28 May 2013

My husband, our two sons and I stayed at the Minto Suites Hotel in Ottawa for the Ottawa Marathon from May 24 to 26. The front desk staff were nice and efficient. We were then greeted by an awesome bellhop who was extremely friendly and knowledgeable. He showed us the different areas of the suite from where the iPod docking... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
29 May 2013

Dear Guest, Thank you for all of your great comments about us at Minto Suite Hotel. We’re really glad that you and your family enjoyed your stay and were able to use and enjoy all amenities that the hotel has to offer. Our goal at Minto Suite Hotel is to ensure that all guests leave feeling inspired, and we are... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Byward Market(33)
  • Room service(13)
  • Front desk staff(10)
  • Very nice(10)
  • Full kitchen(8)
  • Living room(8)
  • Great location(7)
  • Parliament hill(6)
  • Grocery store(5)
  • Flat screen TV(5)

Additional Information about Minto Suite Hotel

Address: 185 Lyon Street North, Ottawa, Ontario K1R 7Y4, Canada
Phone Number:
Region: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Ottawa
#11 Family Hotels in Ottawa
#14 Business Hotels in Ottawa
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Multistory All-Suite Hotel located near downtown shopping, business & entertainment district. ... more   less 
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Also Known As:
Minto Hotel Ottawa
Minto Hotel
Minto Suite Ottawa
Hotel Minto Suite
Minto Suite Hotel Ottawa, Ontario

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