My fiance and I arrived at the Hotel and were pleasantly greeted by the Hotel staff. Nothing but smiles and a very warm welcome!
As we entered our room, we were surprised by the champagne bottle & the chocolates for our engagement, that were kindly placed on the kitchen table to welcome us.
Clean room, bathroom and large rooms!
Thank...
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Dear Guest,
The Minto Suite Hotel team would like to thank you for taking the time to post your feedback about your last stay with us! Our team is always excited to get comments from our guests because it allows us to improve the service we offer. We are very happy that you enjoyed our beautiful suites and to know...
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Travelling is stressful, and this hotel does not help alleviate this stress. There are techniques other hotels easily employ that would make Minto so much better. For a one night stay these are minor irritations, but for longer term stays they become downright irritating.
This is my second stay here in the last 5 months, each for a week. Both...
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Dear Guest,
Please allow me to apologize for your recent experience at Minto Suite Hotel. I assure you that no matter how busy the hotel may be we strive to provide the highest level of service to each and every guest. From your comments I can see that this was not the service you received, so rest assured I will...
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Our family stayed at the Minto Suites hotel for an extended weekend (4 night) in January. Banking on this hotel's reputation, I was expecting a clean, well equipped environment.
A bit of old food under the side table was the first worrisome sign, but the used bandaid beside our bed was the last straw. In between the two extremes was...
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Dear Guest,
Thank you very much for your feedback following your recent stay with us. It is very important for us to hear constructive criticism and the comments you made regarding the service deficiencies with the housekeeping department. These issues have been immediately brought to the attention of our Director of Housekeeping. I can assure you that she will address...
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We stayed here recently for a hockey tournament. The hotel itself is quite nice and the staff is very friendly. It was busy due to Winterlude, but never seemed too crowded. The rooms are all suites - we had a one bedroom suite. There were two doubles and the couch pulled out. There was lots of space for our family...
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Dear Guest,
The Minto Suite hotel team would like to thank you for taking the time to post your feedback about your last stay with us! Our team is always excited to get comments from our guests because it allows us to improve the service we offer. I appreciate your kind words about our staff and hotel, especially the convenient...
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I recently stayed at Minto Suites for 8 days for a business trip. My suite was large and well appointed. The efficiency kitchen was great! There was also a washer/dryer which I did not use. The room had a pull-out sofa bed, a separate bedroom, a walk through closet and dressing area, a huge ensuite and a half bath. Very...
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Dear Guest,
Thank you for taking the time to post a review of your most recent stay at Minto Suite Hotel. As the General Manager, guest comments are invaluable to me. As an extended stay property we always try to ensure that we provide the comforts of home, as well as try to offer all of the conveniences you would...
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Stayed here Feb 2-5. The hotel was very busy due to Winterlude. We decided to stay here on the recommendation of a friend and were also looking for better value than our ususal Ottawa hotel - Marriott Residence Inn. The room was spacious enough. There was an empty room off one of the bathrooms which was supposed to have wanser...
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Dear Guest,
Thank you for taking the time to communicate your feedback regarding your recent stay with us. It is important for us to hear both positive and critical comments so we can monitor our service and know where improvement is needed. As Four Diamond All Suite Hotel property we always try to ensure that we provide the comforts of...
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We stayed there on January 13-15 for our wedding anniversary. We booked a trip months in advance on expedia for very cheap (-25%). We got a room on the 5th floor that was very spacious but the carpet and the sofa were old… The queen bed had a curve in the middle so we spent the entire first night rolling...
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Dear Guest,
Thank you for taking the time to write about your most recent stay at Minto Suite Hotel. It is feedback such as yours that allow us to learn and create a more inspiring stay for our valued guests. I am sorry to hear that you were displeased with your first night’s stay, as we do offer a variety...
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I have stayed in the Minto Suites on a number of occasions this year - the service is always impeccable. The suites vary in size but all have either a small kitchenette or a full kitchen which is great as I like to cook rather than constantly eat out. The addition of a washer and dryer is a boon.
On...
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Dear Guest,
Thank you so much for sharing your feedback from your last stay at Minto Suite Hotel! I appreciate your kind words about our convenient location, warm and spacious suites, and our wonderful staff. All of our Guest Services staff are truly valued members of our team and we are delighted to hear that your stay was made that...
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My husband and I stayed here at the end of December and the overall experience was enjoyable. Our room was spacious and clean, and the efficiency was perfect for preparing breakfast. It is within reasonable walking distance of the town center, though I would prefer the walk in warmer weather! Our only complaint was that kids in town for a...
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Dear Guest,
Thank you for taking the time to write a review about your most recent stay at Minto Suite Hotel. I am pleased to know that you had a great overall experience, while you stayed with us in December, enjoying our convenient location in downtown Ottawa, in our beautiful suites. I would like to thank you for making us...
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Very central, good price, above average rooms.
This is a nice place to explore the Ottawa touristy stuff from, or (I assume) for business stays. It is in the heart of downtown, close to everything.
I really like the pool and gym facilities, definitely better than many other hotels I stayed in.
Will probably stay here if we return to...
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Dear Guest,
Thank you for taking the time to post your feedback on your stay with Minto Suite Hotel. I appreciate your kind words about our friendly staff and hotel, especially its spacious suites, pool and fitness centre and our convenient location. Once again thank you for taking the time to post about your accommodations experience. We look forward to...
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351 Reviews
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