We like everything about this hotel except the television monitors in the main restaurant which only display annoying moving "art" over and over again drove me nuts. It might be better to have televisions that actually work and can display news or sports channels on silent mode or closed captioning. It is an attempt to create a calm atmosphere but... More

The hotel rooms are incredibly small. Not much space between the bed and the desk. Sheets are a grayish color and had stains on them. Mattresses comfortable and free of bugs. Bathroom also very small. Great location! Less than 5 minutes to the market and shopping. I would stay here again however would try to find a better deal. The... More

I am a little biased - they just upgraded me to a lovely room with separate work space etc. That being said, it is a convenient location, great little hotel, and has wonderfully attentive and friendly staff. My complaints are limited - the coffee is not very good and the shared (with Les Suites) gym poor. Easily outweighed by the... More

I stayed at the Novotel Ottawa 2 nights to attend a conference. Given the proximity of the hotel to the Rideau Centre, Conference Centre, Parliament Buildings, Byward Market, restaurants and other tourist attractions this hotel is great. The staff was friendly and helpful. Granted I found the room a bit small but quite functional ( I had a King bed)... More

My wife and I stayed in the Novotel in June for three consecutive nights in June. We arrived by car which could be parked in the garage below the hotel for a $23 daily fee. The lobby was modern and staff was friendly. A couple of Mac computers could be used free of charge in the lobby. Wifi in the... More

This hotel's elevators will close their doors but not move unless you insert your room key.....or sometimes no matter how often you insert your room key....This happened to me three times during my three-day stay. Twice another guest had a key that worked. Each time I went down to the front desk and was given a new key (without being... More

I picked this place because of its location. I dont think I would ever go back again though. For the same price you can stay on the other side of the parliament buildings at a much nicer hotel. I found there werent really any amenities that you would expect for that price. Also the beds and sheets were sort of... More

My wife and I stayed here for two nights, May 31 and June 1. This hotel is with-in walking distance to most attractions, Byward Market, Rideau Canal, Parliament Buildings and many museums. The staff were very helpful and friendly. We arrived by car early morning and went directly to the hotel to confirm our reservations and we knew that check... More

Several colleagues and I stayed over during a business trip to check out all the tourist sights downtown Ottawa has to offer. After reading reviews and checking out hotel prices, we choose the Novotel and we couldn't be happier. The location is perfect! Just steps away from tons of shops, restaurants, pubs and coffee shops in the Byward Market and... More