Quality Hotel Downtown Ottawa

Address: 290 Rideau Street, Ottawa, Ontario K1N 5Y3, Canada

Region: Canada > Ontario > Ottawa

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access

Hotel Style:

#20 Family Hotels in Ottawa

#24 Business Hotels in Ottawa

Price Range: $$

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: When you stay at The Quality Hotel Downtown Ottawa you really have the best of everything - the convenience of a great location and outstanding value with comfortable and spotlessly clean guest rooms with brand new 32" LCD flat screens As the closest hotel to the University of Ottawa campus, the Quality Hotel Downtown Ottawa is also just steps away from popular attractions such as the National Gallery, the ByWard Market, Parliament Hill, Rideau Canal and Rideau Centre shopping mall, and many other tourism hot spots to enhance your experience! ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Tingo, Travelocity, HotelsClick and Priceline so you can book your Quality Hotel Downtown Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Quality Inn Ottawa; Quality Hotel Ottawa; Quality Hotel Downtown Ottawa Ontario

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200 reviews from our community

See which rooms travellers prefer - 29 traveller tips

qualityhotelhater

1 review

“I'd rather eat feces”

Reviewed 19 May 2013 NEW

I have stayed in a mudhut in the middle of a warzone while sleeping on a bed of coals and that does not compare to the stay I had in this hotel. The only good thing is that it is right by the lcbo. Other than that every moment was excruciating and the staffs attitude has made irreparable scars in... More

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Winterfp11

Collingwood, Canada

Contributor

12 reviews

5 hotel reviews

Reviews in 6 cities

3 helpful votes

“Walking distance to everything we needed or wanted.”

Reviewed 7 May 2013

We had a pretty great trip to Ottawa and stayed at Quality hotel for the first time through a hotwire deal. We got an amazing price. Pros: Clean, comfortable beds, average rooms, friendly and helpful staff, right downtown and close to everything, found free parking a couple roads up Cons: could use a little bit a refreshing decor-wise, some pillows... More

Was this review helpful? Yes 1

See 5 more reviews by Winterfp11 for Ottawa

Dear Guest, Thank you for taking the time to post an excellent review regarding your recent stay at our hotel! Our goal is always to exceed guest expectations and I’m pleased that our Team Members quickly accommodated your requests. The Quality Hotel is fantastic value for your money AND we are located in the heart of downtown -- within walking... More

Dave S

Oakville, Ontario, Canada

2 reviews

Reviews in 2 cities

“Clean. Great staff. Awesome location.”

Reviewed 29 April 2013 via mobile

We came to Ottawa for a family funeral. I called this hotel and talked with the manager Rodney. We told him our circumstances and He gave us a great rate. The rooms are very clean and the staff are great. We had a noise issue with a big hockey tournament durning the first night. On our check out we talked... More

Dear Guest, You have my sincere sympathies on the loss of your loved one. I’m very pleased that our Front Office Manager, Rodney, was able to assist you during this sad period in your life. At the Quality Hotel, you will definitely find caring, compassionate and professional Team Members who are at your service. Thank you for your review and... More

Jo-Anne M

Cobourg, Ontario, Canada

Reviewer

3 reviews

1 helpful vote

“Clean and comfortable”

Reviewed 27 April 2013

My room was clean and comfortable and the location was ideal as I was within walking distance of my conference. The staff were friendly and helpful. It was convenient having a grocery store across the street. My only concern was the internet service was intermittant which made it difficult for business purposes.

See 2 more reviews by Jo-Anne M for Ottawa

Dear Guest, Thank you for taking the time to post an excellent review on TripAdvisor regarding your recent stay with us. Our ideal location for business and pleasure, cleanliness and exceptional Team Members are the reasons why our guests continue to return. I do apologize for the slower than normal complimentary internet service. During high hotel occupancy periods internet access... More

5scheidemona

Hudson, Canada

Senior Contributor

22 reviews

8 hotel reviews

Reviews in 11 cities

9 helpful votes

“Dr. Doolittle moments”

Reviewed 8 April 2013

We stayed here for a couple nights on an off-season weekend. It was great! The staff are all helpful and pleasant. The room was clean and well-appointed. The pet-friendly policy makes for the occasional Dr. Doolittle moment in the lobby but our cat was cool with that. The location is excellent: right across the street from the LCBO, diagonally very... More

See 4 more reviews by 5scheidemona for Ottawa

Dear Guest, It is always a pleasure to receive such an awesome review! Our location is fabulous … a short walk to the Historic Byward Market (museums, cafés, specialty food shops, boutiques, galleries, restaurants, pubs, hair & aesthetics salons and more), the Rideau Centre (180 stores and services) and several other attractions. I do appreciate your kind comments regarding our... More

Cheryl D

Hamilton

11 reviews

Reviews in 4 cities

“Great staff, close to everything!”

Reviewed 18 March 2013

The front desk staff greeted us like we were old friends - our room was clean, neat and spacious enough for 3 girls travelling together. It was nice to have the Don Cherry's restaurant downstairs so we didn't have to go out in the cold on our first night there. No complants about the hotel at all, but the cost... More

Was this review helpful? Yes 5

See 3 more reviews by Cheryl D for Ottawa

Dear Guest, Thank you for taking the time to post an excellent review regarding your recent stay with us. All of our Team Members provide exceptional service and I thank you for mentioning the Front Desk staff who greeted you. Regarding the parking fee, the rates charged are competitive and are actually on the lower end of the spectrum for... More

beaches5

Toronto

15 reviews

6 hotel reviews

Reviews in 7 cities

42 helpful votes

“Great hotel - close to everything!”

Reviewed 14 March 2013

We stayed at this hotel for one night. It was clean and comfortable. Check-in was fast and efficient and we were given a room on the 18th floor with a great view. The front desk clerk was really great and gave me a map with directions to all the locations we wanted to visit. We parked our car in the... More

Was this review helpful? Yes 4

See 2 more reviews by beaches5 for Ottawa

Dear Guest, Thank you for taking the time to post an excellent review regarding your recent stay! I appreciate your kind comments regarding our Front Desk Team Member. Many of our leisure guests just park the car for the weekend and walk to all the attractions, restaurants, stores and museums our exceptional location has. Thank you once again for your... More

Birgit E

Shanty Bay

4 reviews

3 hotel reviews

Reviews in 3 cities

6 helpful votes

“Quality Inn”

Reviewed 7 March 2013

Stayed at the Quality in March 1-3, 2013, Suite 1605. Basic, clean, nothing special. Good location, walk to Byward Market, Parliament Building, no problem. Close to hi-way. Bed was extremely comfy though, which is a plus, plus, plus when staying at a Hotel. Sure, I stay there again, very reasonable price. Underground parking a bit of a pain if you... More

Was this review helpful? Yes 6

Dear Guest, Thank you for taking the time to post a review regarding your recent stay at the hotel. Our guests do love our fantastic location (walking distance to several hundred shops, attractions, restaurants), cleanliness of our rooms and our very comfortable beds. I’m pleased you enjoyed your stay and I do look forward to hosting you again in future!... More

Dan-Hfx

Halifax, NS

Top Contributor

62 reviews

31 hotel reviews

Reviews in 27 cities

63 helpful votes

“Great location and staff”

Reviewed 4 March 2013 via mobile

We stayed here for two night for the Bon Jovi concert. The staff was very friendly and helpful. Having Don Cherrys was also a Greta place for breakfast or a night snack. It is located in a nice area, close to shopping, restaurants and nice tourist attractions. The hotel is Greta value for the price. I would recommend for a... More

Dan-Hfx has 1 more review of Quality Hotel Downtown Ottawa

“Its in a rough part of town, but where I needed to be”

Reviewed 10 May 2009

Dear Guest, It’s always a pleasure to receive excellent reviews and I appreciate your recommendation! Our guests certainly enjoy our central location and the value for their money. I will certainly pass along your kind comments regarding Don Cherry’s to their staff. Once again, thank you for taking the time to post a review and I look forward to hosting... More

XTANKER

Kingston, Canada

Senior Reviewer

9 reviews

Reviews in 8 cities

26 helpful votes

“Great Hotel, Great Location”

Reviewed 28 February 2013

My wife and I stayed 3 nights at the Quality Hotel in downtown Ottawa. Staff were great and welcomed us with smiles. Check in was a breeze, rooms clean and a good size for the two of us. Each time we passed the front lobby the staff asked if everything was OK. Rooms were cleaned and items refreshed & resupplied... More

Dear valued guest, Thank you for sharing your feedback with Trip Advisor. Each of our team members are focused on providing our guests with amazing value. We are all very pleased that you enjoyed your hospitality experience with us! We look forward to hosting you again in the near future, Sincerely, Peter Switzer Assistant General Manager More

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