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Travelodge Ottawa East

2.0 of 5
1486 Innes Road | Gloucester, Ottawa, Ontario K1B 3V5, Canada
Hotel amenities
Ranked #48 of 59 hotels in Ottawa
3.0 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    4
    9
    4
    8
    7
Date Rating
Regina S
Richmond Hill, Canada
Reviewer
3 reviews
2 helpful votes
2 of 5 stars Reviewed 5 September 2011
1
person found this review helpful

Our family stayed one night in this hotel during the last weekend. The location is great if you have a car and microwave and fridge in the rooms were very helpful, unfortunately I cannot say anything good about the service. I made the reservation for two rooms through the Priceline. Upon arrival I asked to change of at least one... More

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gebu
Toronto, Ontario
Contributor
12 reviews
7 helpful votes
3 of 5 stars Reviewed 5 August 2011

I stayed here with my family for one night before a wedding we were going to. We had 2 rooms. The room that I stayed in wasn't so great. There were stains on the carpet, some graffiti on the back of the bathroom door and some weird metal sheet thing on the bottom of the bathtub. It looked like it... More

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Alexander_StPete
St. Petersburg, Russia
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed 15 July 2011

Spent one night in this hotel. Was happy with nice staff, clean and quiet big room, reasonable price. Direct phone line for calling taxi in the lobby. Very good breakfast in the restaurant right next to the entrance. Didn't like the location (about 20CAD for taxi to get to the center of Ottawa). Not a problem when you are by... More

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canada75
Canada
Contributor
16 reviews
12 helpful votes
3 of 5 stars Reviewed 24 February 2011

Stayed two nights on weekend. The place is what you might expect from a two star. The room was small with just enough space for the queen bed. The decor is very basic but not quite shabby. Did not have any problems no bugs not dirty - just nothing good to say either. The room had no fridge or microwave... More

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Micheal Coutts, General Manager at Travelodge Ottawa East, responded to this review
25 May 2011

Thank you for your honest review of our hotel. In a constant effort to meet and exceed our guests needs a review such as yours is invaluable in this endeavour. I am pleased you were comfortable at the hotel and were able to enjoy some of the great amenities we have like the complimentary wireless high speed access and the... More

travel4dawah
Toronto, Canada
Senior Reviewer
8 reviews
1 helpful vote
2 of 5 stars Reviewed 31 January 2011

the hotel looks very gloomy when you drive up to it. The reception area is kept well but thats where it stops. The carpet is very old and stained. We were put in a room that was drenched with the smell of smoke. When we told the staff they switched us right away. The room and all its features are... More

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Micheal Coutts, General Manager at Travelodge Ottawa East, responded to this review
25 May 2011

Thank you for this review of our hotel and I am pleased to report that the next time you visit our hotel I can eliminate everything from your experience that was negative. We have replace all of the corridor carpeting and lighting which accompanied with painting and pictures has brightened up the hotel immensely. I our mission to provide the... More

misplacedheidi
Kingston ON
Reviewer
5 reviews
7 helpful votes
2 of 5 stars Reviewed 22 November 2010
1
person found this review helpful

Arrived here for a hockey tournament to find that we had been overbooked, despite guaranteed reservation. Fortunately we turned up as 2 guests and not the intended 4 in the family. We ended up in a double room with a cot for my daughter. One girl on the front desk was most unhelpful and told me that I was getting... More

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Micheal Coutts, General Manager at Travelodge Ottawa East, responded to this review
25 May 2011

Your kind words are appreciated and the negative ones are so valuable. My passion for our guests as well as our own staff is a part of our culture - it is unfortunate at that time your experience included someone who did not share this passion. Our constant commitment to the providing a great experience - includes not only our... More

Steeeeeeeeeeve
Toronto, Canada
Contributor
12 reviews
1 helpful vote
2 of 5 stars Reviewed 28 September 2010

Simply understand that you are getting a 2 star motel in every respect. Not that this is a bad thing but know in advance what you are getting so that you are not disappointed. The hotel was clean but decor is outdated and the rooms are smaller than average. Also, the pool was not open and the free internet was... More

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Micheal Coutts, General Manager at Travelodge Ottawa East, responded to this review
25 May 2011

A tough time last summer in deed - a pool renovation that was supposed to last a few weeks was in fact a few months. My apologies to your family not being able to enjoy our pool during your stay, it is unfortunate that your schedule did not allow the use of the complimentary passes to the local wave pool.... More

Abol_Meez
Mississauga, Canada
1 review
4 of 5 stars Reviewed 31 August 2010

I travel to Ottawa regularily for business and always stay at the Travellodge. Rates are good and the staff are great to deal with. I recommend this to anyone visting Ottawa in the near future. More

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Ghassan59
London, Canada
1 review
4 of 5 stars Reviewed 24 August 2010

My wife and me stayed in the hotel 2 times. We like the location and how easy to access the shopping district in Ottawa downtown. The staff is very helpful and the resturant is just few steps away. We are planning to stay at the hotel in our next visit to Ottawa. More

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WeddingPlan26
Ottawa, Canada
1 review
5 of 5 stars Reviewed 19 August 2010

Wonderful hotel... nice rooms, great service, friendly staff, clean facilities and affordable for all my out of town wedding guests. The Travelodge Ottawa East provided them with a warm atmoshere that made it a weekend to remember. Thanks for the unforgettable memories, say our guests! More

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Travelodge Ottawa East Also Known As

  • Travelodge Ottawa
  • Travel Lodge Ottawa
  • Ottawa Travelodge
  • Ottawa Travel Lodge
Address: 1486 Innes Road | Gloucester, Ottawa, Ontario K1B 3V5, Canada

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